I was looking for an Import Broker for the fist time, as I had a large international shipment I…read moreneeded assistance with the import documents and clearance. After searching through Yelp, I happily stumbled upon Juliana Lim CHB for assistance. I contacted them by phone and James was the first to pick up. I explained my situation with him, being a first time import for myself, and he was extremely patient with me and walked me through the entire process. He was always there every step of the way and always available via email if I needed him. The entire shipment took about a month to arrive and once it arrived at the port, James helped me with the import documents and clearances and everything was finally scheduled for delivery. I couldn't have done it without his help and would recommend this company for any import needs. Highly recommend!

I was in a bind due to a previous broker, not answering their phone so I called these guys up. I…read moredealt with James Roman. Amazing fast service, and he took care of me the same day. Great service especially for the price. Will gladly use him next time again. A lot of the bigger companies do not want to clear your customs if you did not do the shipping with them. So he solved the problem I had. Thank you James

Great experience working with Lion Brokerage They were fast, affordable and on-time. Would…read morerecommend them for all your service needs to move any freight

Read her reviews. CHOSE to contact her about acting as my…read moreshipping agent. These days you just don't know how authentic things and people are anymore including online reviews. It still feels like you're rolling the dice when you have businesses paying for and faking their reviews. I was in need of a broker for air/ocean importing. After a week and no response to my inquiry I had to ignore these YELP reviews, this business and Vivian the owner. Trust is already lost when you don't return a prospects call or email in a timely manner. I felt un-acknowledged which also says, she is not grateful for people CHOOSING her place of business over thousands of other shipping agents in the greater LA area. "We're located in the US Customs building". Don't base your decision solely on that marketing pitch because it did nothing for me!!

Vivian was very very helpful when I had an unexpected problem with an import from china. Her office…read moreis conveniently located upstairs in the same building as the customs building. I came here with no idea what to do and she walked me through the process and it was very affordable. I recommend Vivian to all who need a broker for imports ! Her location, speed of service, and client satisfaction is great! Thanks again Vivian

We needed a customs broker and James went above and beyond to make sure we got what we needed. Very…read moresmooth transaction. Looking forward to doing future business here. Thanks for everything!

Called in late on a Friday for some quick turn around process serving documents. Michael was a…read morerockstar and we even had a few laughs. Communication sand execution was flawless. Would highly recommend !

So I had a previous processor file a suit against a business and they told me I could serve the…read morebusiness myself, so I went and dropped off a letter. Went to virtual court and they told me I had no proof of service so my court case gets two months. I'm kind of bummed but oh well, all I have to do is serve the business. I email this guy with the court document, explain everything and ask can you serve them? Yes he says, politely!!! Ok great, my court case is in 5 weeks, we need to serve two weeks before. Two weeks go by and I hear nothing. I follow up very politely. He replies there's no case on the document so you need to file the complaint. ???? The case number was paper copy I had but Why didn't you tell me that day one? We went back and forth and it ended with him sending me this message. He doesn't give two shits about respect to his customers, so no need for him but thought you all should know. He said good luck, I don't need luck I just need competence and respect. Good luck to you with that attitude. Thankfully I remembered to reach out to him and now I have 5 days to serve the business

I contacted 2 other brokers, one that didn't want to deal with a small air freight import shipment…read moreand the my normal large shipment broker, who indicated they needed additional documents that I believe weren't required. Found Michele through Yelp. She responded quickly, answered my call right away, led me to her website where she makes it extremely easy to submit POA, and took care of all Customs clearance quickly. I've been importing and exporting for over 30 years and this is the best Customs broker experience I've had. Thank you, Michele, for having thought through beforehand how to make this process simple, quick and efficient.

I called Alta Logistics because I had a small shipment coming in from China that was being held in…read moreUS Customs and I had no idea what to do to get it out. I called Alta Logistics and an employee named Peter answered the phone. Peter was extremely knowledgeable and very patient in dealing with all of my questions and concerns. I spoke with him in the morning and everything was settled by that afternoon. When I went to go and pick up the package I even emailed him from the China Airlines warehouse because I was missing a document and he faxed it over to me in less than 5 minutes! Whatever Alta Logistics is paying this man, they need to raise his pay! I will definitely recommend this business to others.

Excellent experience with these guys getting our German Shepherd puppy shipped to Los Angeles from…read moreHaus Amberg in Bavaria. Professional, efficient, helpful - very responsive even through the weekend

Claudia is the best! I am new to importing and had a lot of questions. To my relief, Claudia…read moreanswered my call and was friendly, highly knowledgeable and very informative. I find it odd that a reviewer on here had such a different experience with her. I will definitely use Unity for all of my future imports! Thank you, Claudia!

Thank You ERIK!!! Well recommended, Erik was great!! after…read moretrying to get my bond with with other companies, Film logic got it done in less than 1 week. Great service from everyone phone calls and emails were answered any time, Erik help me through the process and explained every step and keep us updated. Well recommended! Erick is the best!!

this company, and especially Erik, have been nothing short of amazing when it comes to customer…read morerelations and overall performance. we highly recommend giving these guys a call if you're in the market for their services. Erik especially.