Derek the sales assistance was fantaistic and articulated the deals/benefits for signing up in a…read morepositive way. Thanks, Andre

I like going into locally owned hardware stores. There's just something about the smell of a…read morehardware store. You know, kind of like that new car smell, but it's hardware scent. It's summer and I needed something for controlling the flies and I didn't want that old timey hanging tape. The folks at Westlake Hardware fixed me up! I got a fly stick - didn't even know there was such a thing! They have Everything! Paint, plants, patio things, lawn care, nuts, bolts, tools, rentals, and Fly Sticks! If you need it, they probably have it. AND...they are super nice! Stop in and support your locally owned hardware store!

The garden section is absolutely beautiful with all the plants and flowers in bloom. Picking up a…read more a few items for some home projects, I used my phone to find items from the Lowe's phone app. I couldn't resist picking up some of the beautiful flower and herb pots which were very affordable compared to other stores.

You just have to love Lowe's!! They create special parking spots for the military. Not just for…read moreMemorial Day or Labor Day, I mean every day! Today they have a tribute to all who served and for those who never returned! Thank-you Lowe's!

Westlake hardware is one of my favorite stores to pick up a bag of Hickory wood from my traditional…read morewood smoker and for my Traeger I buy hickory and pecan pellets. The shelves are well stocked with grilling barbecuing supplies. Although I just stay in the grilling section, my hubby likes power tools, and building supplies. Helpful, friendly customer service.

Whenever I have been into this store, service people have been helpful and friendly. They have a…read moregreat selection of healthy outdoor plants, and I appreciate the convenience of their firewood. I recently purchased a battery-operated lawnmower and weed-eater. I am an older female who hasn't mowed a lawn in decades. I was absolutely clueless and told the store manager as such when I called to share that a battery was missing in the order. He personally delivered the battery and then taught me how to use the tools safely, as well as how/when/why to charge the batteries (yes, it matters). I am so utterly grateful for his kindness that I don't know what to say. These tools would have been useless to me without these lessons. I'll be going back.

I was pleasantly surprised by the flower deals at Lowe's! I found beautiful, healthy flowers like…read morelamb's ear, marigolds, and so many other beauties at 50% off--enough to fill most of the pots on my balcony. They look stunning and brighten up my mornings while I enjoy my coffee. Happy Spring, fellow Yelpers!

Appliance installers from Lowe's Oklahoma City North May store installed a new electric clothes…read moredryer's cord in my home in a dangerous manner not according to the manufacturer's clearly stated requirements. For the safety of your family, I strongly suggest that you inspect any Lowe's appliance installers' work before they leave your home. I only found that the Lowe's installers' work was deficient when I later moved to dryer to clean behind it. To date, the Lowe's North May store manager has not returned my clear phone message on my concerns, and I plan to correct the issue at my own expense.

I went to this Home Depot to buy patio furniture for my new house and ordered a dining table with…read morechairs set and 2 extra outdoor chairs. I paid for delivery and assembly this past Saturday, but the delivery guy dropped off the furniture stacked on top of each other on two huge wooden slats that I could not even move. He refused to assemble the furniture and and left everything blocking the backyard gate. I reported a complaint to corporate and they emailed me back trying to set up a time to come assemble the furniture, but by that time I had already hired someone else to do it for me. That same night there was a huge flooding scare in OKC, so I'm grateful for the other company who helped me out. Home Depot refused to give me a discount but offered me a $50 gift card instead. I will think twice before shopping at this Home Depot and probably other locations as well. What an awful experience!

It's nice to walk right in, use the self checkout and be on your way!…read more Not everytime is that easy but I do like to be in & out when I do shop!

The name says it all - if you're working with wood, you'll find what you need here. I'm used to…read moreshopping at HD, so coming here was a real eye-opener. A whole aisle of just chisels, tons of planes, saws, lathes, and cool turning tools I've never even heard of. I saw lots of different kinds of wood stock, and a bunch of cross cut slabs ready to go. So much more than that but there's a sample. I wasn't in there for anything in particular, just checking it out, but I overheard a few conversations with the staff, and they really know their stuff. They also hold classes there for people of all levels so you can learn how to use routers, lathes, scroll saws, or seemingly anything else you might want to use to shape wood. If you are thinking about starting a wood project, start here instead of a big box store, these people will give you some individual attention and help you find the right materials.

Always such great customer service! They take the time to explain products without pushing you to…read morebuy. Very knowledgeable employees!

They have too many products on their website that are not in store. Just order your parts. They're…read morealways shortstaffed, and the managers are extremely rude.

If you have something listed as available and you don't have it in stock, you should just lock your…read moredoors. What's the fucking point? I will be canceling my inside track and just show on Amazon. You can find the same China stuff there for the same money. Shitty way to do business.

Went in on Saturday night at 7 PM to purchase a Weber grill cover, dining room chandelier, order a…read morestorm door, and order a room of carpet (had already been measured by Home Depot). I wandered around the carpet and storm door areas looking for an associate to help me. At 7:21 I found an employee and asked for help. He stated that he does not know how to assist, but there is usually someone around. I said I hadn't seen anyone yet to which he quickly replied "Well it's Saturday night and we're about to close!!!!". I stated that I guess I didn't need anything then and he said "OK, thank you" and walked off. I put my items back and left, but not before confirming that the store closes at 10 PM. Absolutely atrocious customer service.

Home Depot at 59th and May has totally given up on trying to offer any type of friendly customer…read moreservice. Went to Garden Center on Sunday morning. Was the only customer there. Loaded 4 sacks of mulch. Two cashiers and one floor person sitting and talking about a football game. Had to ask for someone to ring me up. Two able bodied young men still talking football ignored me (an elderly man) and I had to load my car without any offer of assistance. Have recently ask an employee where to find something and they just literally looked at me shook their head and walked off. Got to find a better hardware store.

Jan is amazing! An an expert in design! She is warm, welcoming and anxious to help. Customer…read moreService is her priority. She helped me narrow my selections with her accurate knowledge of AHD products, and genuine interest in my project. The store is a delight! So many creative choices artistically displayed! I strongly recommend Architectural Hardware Designs! Ask for Jan.

If you want to step up from the box stores then check them out -- Lots of really nice hardware.read more

Great customer service!! I wasn't sure b where to go or good to all what I n was looking for…read more There was a gentleman ready to assist. After I told him what I needed he said go straight to the cashier tell them what you need and they will ring it up. Sure enough I did exactly what he said made my purchase and then followed the road to the back to pick up what I purchased. I wish I would have grabbed his name because he knew what I needed after in told him. Sure beats walking around the store aimlessly!

On Mother's Day my husband took me to the TLC on Memorial to select an orchid. I have 6 orchids in…read moremy home and know how to care of them. The orchid I chose at TLC had a couple of areas on the leaves that looked like cotton. I took it back to the information desk and the women wiped off the white area and told me it would be fine. My husband purchased the orchid for me for $60.00. Unfortunately, the white chalky substance kept coming back. I googled the information and found out it had mealybugs. I followed the directions to clean the area with alcohol. After trying to remove it for two months without success, I took the plant back to TLC today to ask for help. Paul, the manager was at the front door and told me to go to the middle of the store to talk to the woman at the information desk. She determined the mealybugs were in the potting media which is why I could not eliminate them with alcohol. She said she could repot the orchid but there would be a cost. Obviously, the potting media was infected when the orchid was purchased two months ago. I was insulted when told I would have to pay for the repotting process. I spoke with the manager, Paul, and he told me house plants do not have any type of warranty. I learned a lesson today. I will not buy house plants from TLC! I will buy them at a business that carries a warranty for a third of the cost! Susan M Reply to Frank on July 18 Frank, I would appreciate a retraction on your response. The orchid WAS purchased at TLC on May 6! The above story is accurate except for the amount spent ($50 instead of $60). I had not looked up the receipt before coming by TLC yesterday. The reference number on the receipt is 32073802. The total amount spent that day was $122.70. I have 6 very healthy orchids purchased at different locations. The white pot left with the orchid must have been switched while watering. The orchid purchased from Whole Foods is healthy and doing well. Actually, over the years I have never had a problem with an orchid being affected with mealybugs except for the orchid purchased at TLC. One statement you made is correct. This is the first review I have made on YELP because I wanted to let others know that customer service is questionable at your business. I understand policy is policy on the return of houseplants. I was not upset until being told there would be a charge to repot the plant. It didn't make sense for me as the customer, to pay to correct a problem that I wasn't responsible for. It would have cost very little for your employee to offer to repot the plant for free.