I reached out to a few different commercial contractors.
This contractors response was by far the worst.
When I reached out initially I did receive a prompt reply- but that us where the consideration ended.
After the call, they requested more information about my project. I sent thorough sketches and a run-down of building needs.
After a week or two they wanted to set up an on-site meeting, I accommodated their timeframe- as I was "scheduled" not consulted.
After getting to the meeting day (another 2 weeks out)- I was less impressed.
One of the two attending reps was very money focused, actually saying unless I commit to their company they will not give me a accurate estimate because they don't want to "waste the time".
At the meeting, the architect who was more personable, said they would email me a summary of what we spoke about (foundation options, general costs and some info on cost for kitchen design)- I received nothing.
After 2 more weeks, I emailed a follow-up.
I got a, "I'll check out what's going on" email.
I decided to not wait a week, and emailed them 3 days after that and got a "right now building are costing $XXX a square foot- since you're planning early come back and we will give you more info".
Literally a waste of MY time.
Very POOR client relations.
Unprofessional option.
I have NO idea why NorSon even gets business in this area with their dismal performance.
I recommend looking elsewhere if you're in the market for a commercial project.
HyTec for example- is leaps and bounds above this company- just in my limited experience with these two companies that's the one I recommend. Not NorSon. read more