Very incompetent, they screw everything up. I think only the owner knows how to do anything, and even that is questionable. His family is nice but do not have the brain power to get things done. You will be there forever and you will get ripped off, but it could be accidental because they don't know what they are doing. it's unbelievable they have any kind of functional business, let alone a gun store, run! read more

Updated review: I recently returned to this shop with a friend who was interested in purchasing a firearm, and I'm happy to report that the experience was outstanding. Not only did they have the exact model she was looking for (coincidentally, the same one I wanted to purchase originally), but the staff was noticeably more professional and welcoming this time around. While my friend certainly turned a few heads--she's objectively very striking--what stood out more was the consistently courteous and knowledgeable service we both received. It felt genuine and customer-focused, which made the entire visit smooth and enjoyable. The staff was so helpful and relaxed that I ended up making a few purchases myself--completely unplanned, but I couldn't resist. It's possible my earlier experience was just an off day, and this visit definitely changed my perspective. As a nice bonus, they even gave me a handful of stickers for my gun room wall, which was a thoughtful touch. Based on this most recent visit, I'm fully revising my original review and now highly recommend this store for your firearm and ammo needs. Great selection, solid customer service, and a team that knows how to make you feel welcome. Paraphrased other experience: I felt ignored and took it personal. read more

Nor Cal Gun Vault - Guns & Ammo Near Me - Rocklin, California

Came here with my two little ones. They enjoyed it while I shopped. Family friendly and coffee for free!

Been out of the hobby for decades. Kinda wanted a good quality weapon in case zombies. Read good things about NorCal Gun Vault's customer service. Walked in with minimal knowledge of current day regulations and requirements to buy a pea shooter. 5 minutes in the door I'm taking the FSC test with no prep. Passed but missed two questions. I was pissed I didn't study first. Good vibes of staff chilled me out. Now I had a decision to make. I had walked in with an idea of what I wanted since I had done my research on how to take down zombies. I was shown many offerings regardless as staff is knowledgeable and takes their time, no pressure (other than shoving me in corner to take FSC because apparently urgent I did so). Lots of paperwork later I have what I need if and when a zombie breaks into my house, just hopefully not for 10 days because waiting period. Staff is excellent and I was not belittled for not being Alpha gun bro. 10/10 great service and selection. (seriously, give these guys your business). read more

Amazing customer service. I ordered a gun online to have shipped to one of my local stores, but didn't realize that it was not legal in California so I call them in the morning around when they opened up the man who answered the phone was super respectful and told me everything I needed to do to be able to receive a refund on my order all and all great experience and wonderful and respectful employees read more

John and Donovan hooked me up with a pretty good deal on a RIA 1911. The staff are very friendly and knowledgeable. Highly recommend them!

Eddie and his team are always amazing. If I have a question, I never feel like I'm dumb for not knowing something. They have great prices, and their selection is great as well. If they don't have something they are always very helpful in finding it. We def recommend Nor cal to anyone looking to start or expand their collection! read more

Okay ladies, this is one of the friendliest gun stores around! Each of the sales people are knowledgable and willing to share their knowledge of firearms. They have great suggestions on what to purchase to make sure you are legal in the state of CA. New to firearms? Go to Nor Cal Gun Vault in Rocklin and start learning. Oh, I didn't tell you about the classes they offer! Jason will teach you how to clean your gun and when you but a firearm from them, you can get your pistol cleaned for free in the first year of owning it. So break it in and get it cleaned. Check out the other classes also. read more

This was years back and I just happen to see their store in yelp, so I'd like to give tell my experience with this shop. I purchased a brand new gloc 19 and had them install a zev competition trigger and when I got my gun back, the gunsmith said that for some reason he couldn't line up the slide properly and suggested a few things. First of all, you don't accept a service that you can't do properly! My home defense pistol is now unreliable! I was so pissed that I never returned to their shop anymore and had my pistol serviced somewhere else. Don't ever have anything done here. Eddie F. This was a long time ago, you probably don't remember it anymore. Back when the gen3 gloc 19 came out. The gunsmith at your store was showing me my gun with the slide not aligning. Why would you release that back to a customer? That gun is not safe and wouldn't dare shoot with it. You should inspect every single firearm that comes out of your store. Knowing what the gunsmith did, I wouldn't bring it back there. read more

Guys there don't care, locked the door right in my face at 5:59 because they didn't want to help. I even called them on my way and gave a heads up I was coming in. My family and I have spent lots of money here but will no longer be customers. read more

Very helpful and patient. Bought a Glock 19 handgun here, prices were on point and great customer service. Just make sure to call ahead as to what documentation you will need to save yourself maybe having to do another trip. read more

Easily one of the best Gun Shops in the area. The staff was absolutely perfect and the pricing is on point. I walked in with a struggle and came out with a solution. You cannot ask for more! Staff is approachable and respectful. I could tell if I walked in knowing absolutely nothing I would have felt just as good. Keep it up! read more

visited to learn about their concealed carry options and the staff was great. I feel more confident about what to get now and learned a lot about new models that are out. highly recommend this place! read more

This is a great business for firearm purchases, upgrades or ammunition. The owner is extremely friendly, knowledgeable on firearms, and provides great services for his customers. Please support this business if possible instead of supporting big businesses like Bass Pro Shop. I had a juggernaut kit installed on my AR which later failed after 2-3 trips at the gun range. The owner reached out and was very well understanding. He provided a refund on the juggernaut kit and I was able to use that shop credit for a red dot for my Glock 19. Despite my bad luck with my juggernaut kit, I still plan to support NorCal gun vault whenever possible. I hope you use this review to your own liking and please support this great business. read more

Great purchase experience! Pressure and judgement free! Definitely the best place I have bought a fire arm at. Owner is super cool as well, really easy to talk to. read more

100 STARS, 100 SMILES, 100 GOLD BAR REVIEWS.. Mrs Tammy, Mr Eddy, and their son Mr. Christopher were very knowledgable in all firearms, rules, laws and regulations. As the owners of Nor Cal.Gun Vault, they are Ex Military and family owned and operated, being very kind, proffessional, attentive, knowledgable, Nor Cal Gun Vault is very clean wirh a large supply of firearms. If the weapons system you are looking for is not present in their store, is legal to obtain, Eddy, Tammy, or Christopher will order it for you as they are a liscenced FFL dealer. If your goal is to browse, ask questions, purchase a weapons system this is the retailer to turn to. You will be treated as a family member and their kindness, proffessionalism, knowledge, selection and prices are unparralled and can not be beat. Nor Cal Gun Vault for all your weapons systems to include rifles, handguns, holsters, optics and beyond. Simply an amazing weapons retailer. Open 7 Days a Week 10AM-6PM, SUNDAYS 10AM-5PM NPR CAL GUN VAULT 916-624-4867 5 Stars. read more

Great experience here. Staff was friendlier than probably any other shop I've been to; Didn't mind pulling anything out of the case for me and was extremely helpful/informative. Didn't feel obligated or pressured to buy anything at all and walked out with some nice new sights for my firearm. Eddie is the man! Thanks again, can't wait to be back read more

Nor Cal Gun Vault - Romeo 3 / Juliet 3x magnifier - Guns & Ammo Near Me - Rocklin, California

went in here a while ago to purchase my first firearm. the employees made me feel very comfortable especially as someone with quite a bit of general anxiety. thank you guys! read more

This place is great: I can't say enough about their customer service, knowledge, and their desire to help & answer any questions you may have. Spend your money here because you will receive great service in return. Thanks y'all. read more

Professional,kind and considerate of your time and the money spent here. I always look forward to giving my business to this FFL The entire staff always welcomes me and all patrons, first class business No added PPT fees keeps the firearms community and business coming back! read more

The staff is pretty nice. I would only say that the markups on guns and ammo was kind of a shock. I did appreciate that they had an area for kids to play and watch a movie while dad did his thing. read more

Amazing staff!! I lost my wallet back in March and got a message from Melanie. Gave them a call and talked to Eddie just last week and they still had it!! Everything accounted for and insanely good hospitality from everyone i talked to! Thanks again, would highly recommend working with these good hearted folks read more

Eddie and team do a fantastic job of providing some of the best customer service around. I won't bother looking anywhere else for a firearm purchase. read more

The customer service here is outstanding, they go above and beyond to help you with your transactions. The store is an asset to the 2A community. read more

Great people and good selection of firearms. One gentleman that works there is very animated, has a silly personality and talks in character! Haha! They are helpful and informative. Convenient location right off of the freeway. Solid folks! read more

Called a couple different places for private party firearm transfer, Both of them wanted additional fees for 10 days storage etc. Total BS! Called Nor Cal Gunvault and they were straight up no additional fees. they don't make one red cent private party transfers. They have now earned my business. very knowledgeable and friendly. read more

Great friendly staff for all levels of gun enthusiasts and neophytes! This is how the firearms experience should be!

I made a purchase at their shop recently, I've been in a few times before to look around. They are always welcoming, informative, and friendly. The layout of the shop is very nice and well organized. I cannot recommend the shop enough. If I didn't live locally I would drive out of my way to come here, they're that good at what they do. Thanks for all your help! read more

Great customer service, are super informative and nice! Awesome store, would recommend!

I ordered a Sig P320 XFull from them and and it was a painless and smooth transaction. The staff was knowledgeable and helpful! Will definitely do business with them again! read more

The store staff seemed disinterested & not particularly knowledgeable about weapons... I thought perhaps they specialize in classic weapons because they have several old pieces in dire need of repair... I was looking for a modern style pistol... the sales person took 30 minutes to eventually tell me they don't sell any new firearms... i heard a lot of 'I think' & 'this is probably...' the salesperson seemed to know the difference between a pistol & a rifle... imho a firearms store is one where knowledge will save lives... It's a nice store... It looks safe... I'm just not sure of the mission of the store... staff treated me politely but they were mean to another customer... idk why but I don't like the idea of the store yelling in my face or gossip after i leave... Peace corky read more

I went in recently to go through the paperwork of buying a new hand gun. I met Terence and John. Both were extremely friendly and professional and I liked the store and vibe immediately. Terence was so easy to work with and answered all my questions. He says he's happy every day! I believe him. Ha Great customer service and I will be coming back. Thank you. read more

I have done two PPTs last week with Eddie and Garrett. I love that i can make an appointment online and that when I came in on Friday and they were packed that Eddie made sure I was seen immediately. They re thorough, fast, and the store has lots of space to provide for social distancing. Eddie staffs the store with alot of knowledgeable people and when i was there were at least 6 people on staff, including Eddie the owner who was out there welcoming clients (even though he hadnt had lunch by 4pm) and moving things along. Top notch service, quick and friendly. read more

Tammy helped me out and she was great. She was very thorough and wasn't annoyed with all the questions and concerns I had. The staff was very friendly and helpful too. read more

You can buy ammo Online Again at your Favorite Sites! Everyone knows this is a great friendly place for the hole family and they are right, with cumfy coaches, Pixar movies, Keurig coffee, video games but my review is on a less known service. It's been really hard to get a wide range of ammunition in California but not any longer we can buy it online again anNorcal gun vault is more than happy to let you use their FFL(I think they have to). It was a new process for the both of us because the new laws started in July and Eddie made it smoother than I could imagine. They live up to the hype if you could call it that? Happy to support genuine good people running a genuine good business, great store even better people, we need more people like this in America. Sidenote I came in and Eddie didn't even recognize me it was heartbreaking but that's how it goes still five star service. read more

With the holidays, the string of break-ins in our developing community (perps don't realize people have moved in), and porch pirates I finally caved and decided to purchase a hand gun. I was hesitant and I am a firm believer in responsible gun laws, but I'll be damned if someone tries to come into my home while I'm in there. I have an alarm system, but people nowadays are just plain BOLD! I did a little research before coming in, but the staff was very friendly and informed me about each gun. I knew which one I wanted and made a purchase. Purchasing a gun is like purchasing a vehicle but you don't go home in a new car (aka get the gun) that same day. The paperwork, finger printing, waiting for 10 days and then having to come back, proof of residency all took time - which is completely fine! I loved knowing our strict gun laws in CA were working. I needed this for home protection not something right away. It gave me time to prepare the necessary safety precautions I wanted to install in my home. I'm thankful for the Gun Vault for being so professional, clean, and informative! They have a wide selection of hand guns, shot guns, and even bows and arrows!! I loved the assortment of eye wear, ear protection, and variety of locks. I'll definitely be back! read more

I just purchased a handgun and some other supplies from Nor Cal Gun Vault. The staff was incredibly knowledgeable, helpful, friendly and kind, making for a smooth transaction and a great overall experience. I appreciate how they are also super law enforcement-friendly. The only thing that sucks is that they don't have very much ammo in stock, but that has nothing to do with the shop - almost no firearm shops anywhere in California have ammo right now. I made a special trip out here from the Bay Area (San Francisco) to get the gun I wanted and it was absolutely worth it. This shop was recommended to me by a colleague/friend and - based upon my own experience today - I would absolutely recommend it to anyone else I know who is in the market for a firearm and/or firearm-related product(s). Thank you to the awesome staff for all of their help. I can't wait to go back and pick up my new toy!! read more

Going into gun stores can often be a little intimidating. Like going into a record store in the 70's you are often met at the counter by someone that is extremely opinionated, and who believes they know better than you what you should know. Well, this store is not about ego, these people are extremely friendly, and they understand that especially now, not everyone walking through their door is well versed in information about guns. What makes their job even tougher now is that they have an extremely low inventory if they have an inventory at all. The three times that I have been to this store they have always been very attentive, and even when they are very busy with customers, I have not felt ignored or neglected in any way. If you are a first time gun buyer, or perhaps you own several guns, you owe it to yourself to go in there and meet these people. One of their employees named Mark was incredibly friendly and was explaining to me why inventory was so low. The next time I went in I met the owner Eddie, and he treated me like I had been a customer for years. This is a cool store. read more

YAY review number 100!!!! And who better then to review then this awesome business.. I've been here several times in the last few months.. As soon as you walk into this store you're immediately greeted by the workers there.. They were very courteous and very helpful towards all their customers, young or old alike, even to a armature like me who didn't know anything about guns.. There's always at least 7-10 people working there, on the floor showroom and behind the counter.. Hubs has gotten his ak-47, Bersa Thunder (James bond gun), sig 1911 tech-ops (no longer available), 2 x c2 tasers (worth getting) and they helped me picked out my gun which I ended up with the sig-238.. They're always busy no matter what time you walk into this store on any given day.. But no matter how busy someone is always willing to help you and answer any questions you may have with anything and no question is a dumb question to them.. They're also family own and the owner and his kids work their on weekends to give their other employees the day to spend with their family which I think is really AWESOME.. They have a really good selection on guns for semi auto, revolvers, rifles and shotguns too.. They do have a used guns section and even Free Deer Hunter arcade for the kids! They carry ammo, accessories, gun case, cleaners and other things.. They ensure that all rules and regulations where followed and completed when buying new, used or even private party transaction.. And when you do come pick up your gun they do a full go over on safety of the gun, how to take apart and clean it as well.. I love the fact when I was buying my gun (I have small hands) they asked what I was looking for, feel and ammo type.. They showed me things I liked and things I won't think of ever trying simply because I won't know about them.. They didn't rush me and ensured what I was getting is what I wanted.. I highly recommend this place to anyone who's looking for anything gun related, you won't be disappointed with this place.. They also have complimentary water, sodas and coffee near they deer hunting game.. And they also have a awesome super sized teddy bear on their couch for the kiddes to wait at.. Last but not least if you do decide this place is for you and you'll be returning time and time again, they do have a rewards program you should sign up for.. :) read more

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Great people, great store, great selection. What more could you want? I'll be heading over to buy my 2nd firearm from them this weekend, and after that clears I'll be back for my 3rd. read more