Very professional, informative, reliable and effective service . Would recommend this business for…read moresure. Thank you so much for going above and beyond :-)

In today's world, you can't get people to call you back, and if they do call back, they don't show…read moreup when they promise to. If they do show up, they don't finish the job when they say they will. You end up calling them multiple times to finish what they started, and they never come back to complete the work. Trapline is the exception to that rule. I made contact with them, they showed up as promised, and did all the work they said they would. They got rid of some very destructive raccoons for me and repaired my soffits. They gave me a quote and a handshake, and they delivered on all of it in a very tight time schedule. I never had to call them back. They did the work they promised completely without any prompting from me. That is rare in this day and age. If you are in the Orlando area and have critters driving you crazy call Trapline and let them take care of it for you. You guys deserve the five stars, you earned it. I will post this review here, there, and everywhere--and by everywhere, I mean Facebook.

David was amazing! He arrived on time exactly as promised and his level of communication prior to…read morearriving was perfect. He took the time to listen to my concerns around the "unwanted visitor, aka squirrel" living in my roof somewhere. He did a thorough inspection of the house, attic space, and roof to look for damage and entry. He was very professional and actually had an opening a few days later and is coming back to make the repairs. Overall i was highly impressed and the reviews that i read online back up the professionalism. I highly recommend them if you have any unwanted wildlife in your house :)

Economical. Good value for the money Good service…read moreTruthful and helpful On time Will be using for awhile We started with extermination and preventative maintenance services

Ideal is not Ideal, anymore. They were purchased by Arrow Brands and now operate as Stark…read moreExterminators. I used to call or text and get immediate, great service and now they don't even answer the phone or return texts. I get it, Jason, you needed to sell your business but you made a bad choice.

Dropped their service. The guy who schedules these services doesn't seem interested in keeping…read moreclients. Some of the employees that came were very odd. Would not recommend.

I must admit that I've never gone here for lawn purposes. They've always offered great service,…read morehelping me find the right pest control for my indoor plants. There is a wide selection of pots, fertilizer, soil, plant supports, seeds - really anything you need for your plants. Their selection of potted plants is my favorite part of the store and I think the prices are very reasonable. I've had great luck with every plant I've gotten there and I enjoy going in to see what they have as it's always changing. There's usually a good selection of terrariums and terrarium plants. I go out of my way to pop in when I can!

Rebecca is so knowledgeable. She won't steer you wrong. With her guidance we've been doing our…read moreown lawn care for two years now. The difference is very noticeable - green and lush. She won't steer you wrong.

Found a termite and Joe responded to all my questions he is very knowledgeable and trustworthy. I…read morehave never dealt with a pest control company before so Im guessing I got lucky I chose them as my first pick. Highly recommended also his assistant guilliana i believe her name was Great people and great company all together thank you guys

Recently closed on a house they did two wdo inspections and cleared the home of wdo's. First day we…read moremoved in we noticed the home had a massive infestation of carpenter ants. We have had to rip out an entire wall and spent more money on pest control and lawn services to clear out any possible nests surrounding the house. Very upset this wasn't caught during the inspection. There were several dead ones in the garage as well so not sure how this was missed. The pest control we hired knew immediately from 1 photo they were carpenter ants. You can even hear them chewing in the walls!!

So happy the raccoon is no longer in my attic! and SO HAPPY I called Proteck to help! Made an…read moreappointment for the next day, and the team came soon after to fix my roof where the critters had damaged it and trap this guy. Thankfully, he hadn't chewed through major wires or dug holes in my roof! Reasonable price and great service. Thanks Tim, Alex, Tom, and Leo!

Had an ROUS in my only bathroom. To say I was freaking out would be an understatement. I called…read moreanother service, made an appointment and they never showed up. I called Proteck late in the day and they still agreed to send out a tech for me that night. Andrew removed the enormous rat and is now my hero.

Anthony was very personable and most importantly helpful with my issue of rats! The rats caused…read moresignificant damage that he not only fixed but prevented from doing more. He catch a total of 6 rats. His team fixed the patio and screens, sprayed the attic with distinction spray, disposed of the rats and had a great attitude all around. His service is warranted for a year. Totally worth the money.

I highly recommend this company! Prompt, courteous, thorough. Very knowledgeable and truly want to…read morehelp their customers. Thank you for a great job!

Too expensive Called…read moreto set up routine pest control and they are twice the price of alternatives I could understand if they had a 5 star rating that there may be some better customer service, but not when they're sitting at 2 star

Overpriced. For $2000, they came because I was concerned about a rodent problem. They put my…read morecredit card on file without my permission. Actually, the first rep I talked to in another state wanted my card number. I said NO. He had to talk to my local Orkin office to "get permission" to allow me to say no to their credit card request up front. The local office gave permission! Big of them. Very pushy - it was like dealing with a used car dealer: the tech kept having to talk to his "manager." The tech was young and did a great job. But Orkin is TERRIBLE. They sent a wildlife guy to close up any openings. He was okay. But I could have done what he did! I now have another rodent in my ceiling. They said I have 6 months to call them if the closed up rodent access areas on my house break down. I know it is not going to be easy to get them to follow through on this. DO YOUR RESEARCH. DO NOT(!) USE ORKIN!!!

I sent a request for quote / availability through Yelp at 3:00am during a sleepless night of what…read moresounded like a large rodent scratching through my attic door. I got a response before 7am and someone was out by 11am. I was impressed by the quick response and showing up on time a couple days before the holiday. Nestor, the tech who came out was friendly, respecting of our home and in my mind conducted one of the most thorough and honest free estimates. We have a pest contract with another company and he suggested we reach out to them as well to see if they would handle, what we thought to be a raccoon as to not violate our contract. He went into the attic (helping me move boxes so we could get into the second attic entrance) and found that it was a rat caught in a trap and it happened to be right on top of our hallway attic entrance flopping around. I was able to call my pest control company and they removed the rat and rechecked entry points and helped seal other potential areas that Nestor pointed out to me during the inspection. I would not hesitate to call them in the future and have reached out regarding a treatment for the attic to neutralize the rat feces.

I can't say enough wonderful things about this company. I will forever use them for pest/rodent…read moreissues. They are a honest, caring, dedicated company. We called many places trying to get help with our squirrel problem. We didn't get calls back and when we did we were quoted outrageous dishonest prices. ABC Home made a in-person consultation with us immediately. Jimmy the representative was so kind and took Covid seriously. He easily identified all our open access points on our home and came up with a decisive plan to help us get rid of our squirrel problem without harming them. Their prices were honest. He even told me a little about their company and made me like them even more. We decided to go with this company and it was a great decision. He immediately got us scheduled as soon as he would with their guy Alex. He came out a few days later and he set up the one way exit and sealed all the holes. We had no squirrel problem within days. After the squirrels were gone he came back and sealed the holes for good. This price also included a one year warranty so I can rest assured. I really appreciate this company's service and will be sharing them with everyone.

We've worked with Rowland Pest a few times now for some ongoing termite issues and we couldn't be…read morehappier. Long story short: we made the switch after swarms at our house were getting more frequent and our previous pest control company that we had a termite bond with just wasn't cutting it. After the first visit, termite activity completely disappeared for over a year. As you may know, without tenting your home, you can't ever fully get rid of termites, especially living in the Colonialtown neighborhoods. The large majority of older homes deal with it in some capacity. Our last two visits have just been quick spot treatments because of the protection and treatment we got the first time. We only ever have 1 or 2 small sites of activity a year (no more swarmst though), which is a huge improvement from the last company we used. All in all, we're happy with the service and recommend them for termite bonds. Every employee that's serviced our home has been on time, professional, and easy to communicate with. Highly recommend.

WARNING: Absolute Negligence and Incompetence. Use at Your Own Risk…read more Rating: 1/5 Stars I am writing this to warn anyone considering Rowland Pest Management: Do not trust this company with your home or your money. I have been a client since February 2025. I initially hired them to handle a rodent issue in my grill area--a contained problem. I paid them $1,800 to seal my home and signed up for their monthly monitoring contract. Despite this significant investment, the result has been a total failure. Here is the reality of their "service": * Zero Results: After nearly a year of payments, I have the exact same infestation in my grill area. The initial exclusion work was clearly ineffective. * Blatant Laziness: I have watched technicians arrive and sit in their vehicle for 30 minutes before finally getting out to do "work." They are burning the clock on my dime. * Proof of Negligence: The incompetence is staggering. One technician actually admitted to me that a rat had made a nest inside a bait box. This is undeniable proof that they are not checking the equipment I am paying them to monitor. They are simply going through the motions. * High Turnover & No Accountability: I have seen three or four different technicians during this time. There is no consistency, and they clearly cannot keep staff. When I demanded a manager come out to see this mess personally, they refused and just sent another low-level technician. Management is hiding behind a revolving door of untrained employees and refuses to take responsibility for their failure. I value discipline and integrity, and Rowland Pest Management possesses neither. They took my money, failed to solve the problem, and neglected their duties. Robert Singleton Retired US Army