I'm not sure what shopping experiences the other reviewers have to compare theirs at Nomia to, but I can tell you that my partner and I weren't at all impressed upon visiting.
Environmentally; walking into this store is very reminiscent to entering an older relative's attic or garage. The lighting was dark and yellowed, which I imagine is supposed to give off a mystical, hippy-vibe, but for me, was just a clever way to hide the dust and dirt that was surely layering the product selection. The musk of stale air combined with a day's worth of mixed body odors clogged our nostrils as we crept through the two-layered floor layout.
Never in my life have I been to an adult store that made me feel like I was entering somebody's yard sale... until this one. There were no product boxes. You couldn't read manufacturer information on any of the toys; instead, scattered and mismatched bookshelves lined the walls, with toys laid out about them. And these "demos" must not have been cleaned, ever. They were grayed with dust, dirt, and fingerprints and oils from customers' hands. Some didn't even turn on because the batteries had died out. I felt dirty just trying anything, and the whole time I had the feeling that I was in a used-toy shop. The condom section of the store also had blown-up samples lying out on strings like sad, half-deflated balloons. Smeared with greasy silicone lubricants, the whole section was a disaster.
The customer service was sub-par. While I'm sure that the staff at Nomia are nice people, they just don't have a professional attitude or appearance. When I'm shopping for intimate products, I'd prefer the sales person to be able to articulate their functions without using words like "clit", "cock", or "rim job". Honestly, there are more sophisticated language choices that could be used to describe human anatomy and sexuality. Also- the chipped nail-polish and unkempt appearance didn't help in the overall unclean feeling of the shop.
Product selection was fair- but as nothing seemed sterile or hygienic, even if I had found what I was looking for, I wouldn't have bought it from there. All in all, for a supposedly "female-centric" shop, there was nothing especially femme-oriented about the place. While the sign reads "sensuality boutique", there weren't really any sensual products available.
I'd rather shop around the corner at CS Boutique on Fore St. The staff there is clean, friendly, and extremely knowledgeable, presenting information in a fun and professional way. All items there are sealed and sanitary- demo products are available upon request, and so they stay clean and charged. The product selection is more diverse, and well organized. They truly offer sensual products, and it was much more conducive an environment for both women and couples trying to enjoy this type of shopping experience. read more