Mimi saved our life! Basically the best massage you will ever receive, and you get WALKED ON…read more literally. Highly recommended

Came in for a 1hr deep tissue couples massage to celebrate my birthday and left feeling really…read moredisappointed which sucks because we booked here due to the rave reviews. My boyfriend asked for medium pressure, I asked for strong. I had to ask 2 more times during the massage for the woman to go stronger and I also let her know the muscles in my neck and shoulders were very tight and needed more pressure. Despite this, she didn't adjust pressure at all until the last 5 minutes of the massage and did not do any deep tissue work on my neck or shoulders. Because she only did deep tissue on two or three random parts of my body for maybe less than 10 minutes total of the whole massage, I now have something pinched in my lower back that I did not come in with. My boyfriend felt his massage was extremely light except for when his back got walked on, which resulted in him also leaving with back pain because of how rushed she was with her approach. There was also another employee yelling during the beginning of our massage as well and the music kept turning off so one of the ladies had to go out several times to tell them to stop and to turn the music back on. Overall it was a huge bummer, especially for the price of $285. It felt like we paid a lot of money to leave feeling worse than we walked in. We won't be coming back.

ABSOLUTELY AVOID: Terrible Massage, Forced Tipping, and Highly Unprofessional Behavior…read more I am an experienced consumer of massage services and have never encountered such an appalling level of unprofessionalism. I strongly advise everyone to avoid this establishment. I scheduled a 60-minute massage and signage indicated the price was $70 if I pay cash. Upon entering the room, I asked if I should undress. The therapist spoke absolutely no English and there were no signs indicating what is customary or expected. Communication was impossible and nonexistent. It was also oddly silent, there was no music during the massage. Invasion of Privacy: While I was still in process of getting undressed, the therapist barged into the room and left the door wide open. I was fully naked and exposed. During the massage, the sheet she provided to go over me was the size of a pillowcase, or smaller. It did not adequately cover me and left my private parts exposed. Periodically during the massage, my therapist would stop treatment, open the door, and leave the room to greet a walk-in client, or yell back and forth with someone else who was in the building. I had my head opposite the door and could not tell when the door was open or closed, so I felt extremely exposed to anyone walking down the hall and had to try and adjust the tiny sheet provided for cover. Inappropriate Behavior: At the end of the massage, the therapist kissed my hands. She left so that I could dress, but entered the room again while I was still naked and dressing. She would not leave although I was still naked, and she very inappropriately wanted to "help" me get dressed. Subpar Massage: The massage itself was poor. The paper towel used on the face rest was scratchy on my face skin. The masseuse used an excessive amount of oil, and was actively pushing the massage table around the too-small room while I was on it--a jarring and unprofessional experience that ruined any chance of relaxation. The masseuse was not discreet with how the small sheet was used, she did not cover my private parts appropriately while she worked on different areas of my body. There were some very uncomfortable techniques used where she tried to pull my head up to arch my back. She did not seem to know what she was doing. Forced Tipping: The situation escalated dramatically after I paid $70 cash for the service, crossing the line from poor customer service into outright hostility--the masseuse immediately began demanding, "tip, tip, tip". I offered a $4 tip for the poor service received. The masseuse instantly confronted me, keeping her hand out and demanding more tip. A mandatory tip is bizarre, unethical, and something I have never heard of. This encounter was one of the most unprofessional massage experiences I have ever had. The lack of a properly-sized sheet, exposing my naked body by not covering my private parts and opening the door to my room during service, immodest behavior while undressing and dressing, delivering a poor service, and demanding an arbitrary "minimum tip," is unacceptable. The owner needs to be aware that their staff is openly insulting and aggressively alienating customers. AVOID at all costs.

The worst massage I have ever had. First off before she even started the massage she asked for me…read moreto pay before. (Which should have been a red flag). I refused said I'll pay after the massage is done. Then she got started she over focused on my right shoulder, She rubbed super hard down my spine, I finally asked her to do my legs. As I asked if she was going full body? She left 3 separate times during my "60" minute massage to answer the front door due to customers coming in., which wasn't the problem, the problem was she left the door wide open and had me pretty exposed, I'm now in incredible pain after everything. Typically I have had a soreness after a good massage, but nothing beats the kind of pain I'm in. Do not waste your money...have no clue why there is a single good review on here..

Just finished my first 90 minute massage with Annie…read more Absolutely superb. Perfect pressure with long flowing strokes. I have a lot of experience getting body work all over the US and many, many massage in Thailand and Japan. Her massage is top tier ...trust me on this. The price while higher than the lower-end Asian places in town... it is really a great value for the quality. The location is totally dead quiet so u can relax...unlike the lower-end Asian places. This should be on your list to try.

Lily was amazing! Was in desperate need of a deep tissue massage, and she healed my aches and…read morepains... I feel so much better! Even was given a cold bottle of water post-massage. My map took me to the wrong spot, so for those first timers, the entrance is between H&M and Creations on State St. I'll definitely be coming back!

Great couple massage. Very nice husband and wife team!…read more Relaxing space and close by UCSB

I've only had a handful of massages in my life, but after going to Upscale Massage, I can say now I…read moreknow how they are supposed to feel! Jesse was my masseuse and he was extremely professional and personable. I had made an appt for the 60-minute Swedish massage and caught myself almost drooling a couple times! The entire massage felt amazing. I did have some knots in my left shoulder area, where Jesse said he was using more pressure than he would in a normal Swedish massage. He said he was doing this to relieve the knots and to let me know if it was too much to handle. I let him know that I knew I needed it and to continue and thanked him for the explanation. I will most definitely be back. Thank you!

Best massage I've ever had. It's a thai massage, so a lot of stretching. Nicole was outstanding. I…read morehave a desk job, and my body has started to really hurt in my wrists and arms. She knew exactly how to improve these areas. Was a very peaceful room, and the massage table was massive. 5 stars and will return. I had Nicole, and she is amazing and highly skilled.

A fantastic place. Jaci gives a deep massage and checked in with me often. She seemed to know just…read morewhere to go. I will continue to go back as this is now my local place for care.

Hands down one of the best spa experiences of my life, and what a gift that it happened on my very…read morefirst day in Santa Barbara. From the moment I walked in, Grace made everything effortless. She got me checked in, oriented, and completely settled with such genuine warmth that I felt taken care of before the treatment even began, and that kind of welcome sets the tone for everything that follows. And then Daniel. Literally the best massage I have ever had. He is not just a therapist, he is a guru, working with a level of intuition, wisdom, and energy that goes far beyond technique. He seemed to know exactly what my body needed before I did, and I left feeling restored in a way that was physical and something much deeper at the same time. Truly the best of the best. I am so grateful to this whole team for the care, the presence, and the peace they created. I will absolutely be back, and if you are anywhere near Santa Barbara, do yourself the favor. I'll be back!

Horrible experience, I booked a couples massage with two females and an hour later I was called…read moreback and told we couldn't do those massages as couples and we would have to satchel to something else or sit and wait for each of us to go separately. I was then told two females were no longer available. I then was told I would get a discount for the inconvenience and when I checked out and $720 later, she receptionist stated I would not get a discount. Pissed I will never come here again and the treatments were definitely not worth $720!!! I asked for more pressure and never got it either. Just a disappointment. I was not happy with the treatment, so don't put words in my mouth that I walked out over the moon. Needless to mention your staff booked us for the scrub treatment together and was clearly in the wrong for not knowing it couldn't be booked together, so I had to pick a treatment that we didn't want just so we can be in the same room together. All of this could have been avoided if your staff knew what they were doing, hence the reason for the terrible tip!

If you're looking for a masseuse who gives a deep, satisfying massage, I highly recommend…read moreAree--she'll definitely deliver.

My wife and I just went for the first time and had a great experience. I had Aree and she was…read morereally nice. Found a few spots to concentrate on and took some of the tension out of my neck that I was dealing with. One thing to be aware of is the ATM. I handed them my CC and they suggested I use the in house ATM instead. I don't have an issue with it but it's just a heads up. $80 for the hour

Worst massage I ever had. She'll work on you for 5 minutes and then check the front desk, I paid…read morefor an hour but she only worked on me for 20 minutes. This place sucks.

I was feeling tight and decided to pop in for a visit. If you need a quick massage and don't have…read moretime to make a reservation then this is a good spot to check out.

Best massage I've had in a long time! I've never been walked on and was skeptical, but it hit the…read morespot, quite literally and was much needed!! All of the staff were welcoming and sweet. The front desk person explained everything well and they had openings the same hour. We will be returning!

Great service clean. I get a foot massage every two weeks here. No appointment needed.read more

The best! I come in here from time to time, and it's great that you can just pop in without an…read moreappointment.

We got the 40 minute foot massage and it was excellent. Best thing after walking around Solvang…read more Got us in quickly (we walked in), were very polite, and the massages were excellent. We will come back again when we are in town.