ABSOLUTELY AVOID: Terrible Massage, Forced Tipping, and Highly Unprofessional Behavior…read more I am an experienced consumer of massage services and have never encountered such an appalling level of unprofessionalism. I strongly advise everyone to avoid this establishment. I scheduled a 60-minute massage and signage indicated the price was $70 if I pay cash. Upon entering the room, I asked if I should undress. The therapist spoke absolutely no English and there were no signs indicating what is customary or expected. Communication was impossible and nonexistent. It was also oddly silent, there was no music during the massage. Invasion of Privacy: While I was still in process of getting undressed, the therapist barged into the room and left the door wide open. I was fully naked and exposed. During the massage, the sheet she provided to go over me was the size of a pillowcase, or smaller. It did not adequately cover me and left my private parts exposed. Periodically during the massage, my therapist would stop treatment, open the door, and leave the room to greet a walk-in client, or yell back and forth with someone else who was in the building. I had my head opposite the door and could not tell when the door was open or closed, so I felt extremely exposed to anyone walking down the hall and had to try and adjust the tiny sheet provided for cover. Inappropriate Behavior: At the end of the massage, the therapist kissed my hands. She left so that I could dress, but entered the room again while I was still naked and dressing. She would not leave although I was still naked, and she very inappropriately wanted to "help" me get dressed. Subpar Massage: The massage itself was poor. The paper towel used on the face rest was scratchy on my face skin. The masseuse used an excessive amount of oil, and was actively pushing the massage table around the too-small room while I was on it--a jarring and unprofessional experience that ruined any chance of relaxation. The masseuse was not discreet with how the small sheet was used, she did not cover my private parts appropriately while she worked on different areas of my body. There were some very uncomfortable techniques used where she tried to pull my head up to arch my back. She did not seem to know what she was doing. Forced Tipping: The situation escalated dramatically after I paid $70 cash for the service, crossing the line from poor customer service into outright hostility--the masseuse immediately began demanding, "tip, tip, tip". I offered a $4 tip for the poor service received. The masseuse instantly confronted me, keeping her hand out and demanding more tip. A mandatory tip is bizarre, unethical, and something I have never heard of. This encounter was one of the most unprofessional massage experiences I have ever had. The lack of a properly-sized sheet, exposing my naked body by not covering my private parts and opening the door to my room during service, immodest behavior while undressing and dressing, delivering a poor service, and demanding an arbitrary "minimum tip," is unacceptable. The owner needs to be aware that their staff is openly insulting and aggressively alienating customers. AVOID at all costs.

The worst massage I have ever had. First off before she even started the massage she asked for me…read moreto pay before. (Which should have been a red flag). I refused said I'll pay after the massage is done. Then she got started she over focused on my right shoulder, She rubbed super hard down my spine, I finally asked her to do my legs. As I asked if she was going full body? She left 3 separate times during my "60" minute massage to answer the front door due to customers coming in., which wasn't the problem, the problem was she left the door wide open and had me pretty exposed, I'm now in incredible pain after everything. Typically I have had a soreness after a good massage, but nothing beats the kind of pain I'm in. Do not waste your money...have no clue why there is a single good review on here..

nikki is outstanding. i went for a 90 minute long couples massage with my boyfriend and we were…read morevery happy.

Lily was amazing! Was in desperate need of a deep tissue massage, and she healed my aches and…read morepains... I feel so much better! Even was given a cold bottle of water post-massage. My map took me to the wrong spot, so for those first timers, the entrance is between H&M and Creations on State St. I'll definitely be coming back!

Great couple massage. Very nice husband and wife team!…read more Relaxing space and close by UCSB

I've only had a handful of massages in my life, but after going to Upscale Massage, I can say now I…read moreknow how they are supposed to feel! Jesse was my masseuse and he was extremely professional and personable. I had made an appt for the 60-minute Swedish massage and caught myself almost drooling a couple times! The entire massage felt amazing. I did have some knots in my left shoulder area, where Jesse said he was using more pressure than he would in a normal Swedish massage. He said he was doing this to relieve the knots and to let me know if it was too much to handle. I let him know that I knew I needed it and to continue and thanked him for the explanation. I will most definitely be back. Thank you!

The massage I had was unremarkable unfortunately. I get massages almost every week, and am familiar…read morewith good vs mediocre vs bad massages. I'm also pretty sure that I was charged at least $20 more than what I put in. It seems too much of a hassle to even dispute it . But for the above reasons I just won't go back.

Best massage I've ever had. It's a thai massage, so a lot of stretching. Nicole was outstanding. I…read morehave a desk job, and my body has started to really hurt in my wrists and arms. She knew exactly how to improve these areas. Was a very peaceful room, and the massage table was massive. 5 stars and will return. I had Nicole, and she is amazing and highly skilled.

Came for a couples massage during a weekend getaway to Santa Barbara and it was everything we could…read morehave asked for! The place is clean and calming and everyone is so kind, warm and caring. Julie and Daniel were our therapists and they were exceptional! Relaxing in the garden afterward was also so special. Highly recommend Float!

Highly recommend Lene. She has a deep understanding of body mechanics combined with a healing…read moretouch. I view a session with her as part physical therapy and part recovery, both of which I need given my age and activity level. Her extensive experience is evident in her work.

If you're looking for a masseuse who gives a deep, satisfying massage, I highly recommend…read moreAree--she'll definitely deliver.

My wife and I just went for the first time and had a great experience. I had Aree and she was…read morereally nice. Found a few spots to concentrate on and took some of the tension out of my neck that I was dealing with. One thing to be aware of is the ATM. I handed them my CC and they suggested I use the in house ATM instead. I don't have an issue with it but it's just a heads up. $80 for the hour

Clean and safe and they all wear mask and wash your hands airtight a massage you could treat your…read moreman back in business again take my walks enjoy life thank you for the

Worst massage I ever had. She'll work on you for 5 minutes and then check the front desk, I paid…read morefor an hour but she only worked on me for 20 minutes. This place sucks.

Best massage I've had in a long time! I've never been walked on and was skeptical, but it hit the…read morespot, quite literally and was much needed!! All of the staff were welcoming and sweet. The front desk person explained everything well and they had openings the same hour. We will be returning!

Great service clean. I get a foot massage every two weeks here. No appointment needed.read more