1. Wanted $300 each to just look at my 2 wall clocks with out even looking at them Total bill for…read moreboth =$750 2. Took them to his home / repair shop and he took them out of my truck and set them on two trash cans out side the garage. Talk about a total lack of respect. 3. Got them back months later they still did not work. When I called him he tried to tell me how to fix them over the phone. I did not pay $750 for this. 4. When I finally got him to look at them, I met him at the pre arranged time at his home/ clock repair shop. I waited for an hour and a half for him in his drive way. Finally a nice lady drove up. She went and got him he was cutting grass in the back. I did not know that. "Nice for him to meet me at the designated time". 5. One of my 100 year old pendulium clocks still does not work properly. When it chimes it sounds like at "Thud" 6. I have tried my best to work with this guy, but it is like he is doing you a favor giving him bussiness. 7. I could go on, but I think you get the message. I'll chalk up the $750 as an expensive learning experience

May of 2025 I dropped off our 30 year old Black Forest Cuckoo Clock our son bought for us when he…read morewas serving in Germany.. I explained the music wasn't playing and the cuckoo bird was stuck outside it's 'home' and therefore the dancers would not come out and dance. Mr. Grover said he might have to keep it for six months, which I understood and accepted that. In November we finally called and Mr. Grover said it might be a few more weeks.. Mr. Grover called January 2026 and he said the clock was ready and was repaired and ready for pick-up. I went to his in-home business and he presented my clock to me in a fruit box from the grocery store and said, the cost was $450.00. I wanted to pay with a debit or credit card and he told me he didn't have a store front and could only accept a personal check or cash. I was hesitant but with a one year warranty I reluctantly paid by check. I wondered why he didn't want to show me that it was working properly by having it on a wall. I again should have insisted but he said that he was in a hurry? When I started the clock, in our home the bird came out and stuck, the gears were sounding like they were grating on one another. The inside workings/gears are still dirty. The clock is still doing exactly what I had taken the clock to Grover for repair! I called Mr. Grover and reported it was just working like when I dropped it off, i.e. bird stuck, no music, no dancers. Mr. Grover replied, "Oh it sounds like it needs some small adjustments, however I'm closed let's get together on Monday and I'll take care of it. Just give me a call and we'll set up a time." Everything was very pleasant with no anger or disappointment in my demeanor or his. When I attempted to call on Monday I received a message that the mailbox was not set up to accept messages. Calls made during his 'business' hours. I texted Grover received no reply via text. I attempted on Tuesday same message on phone, and no reply to text messages. The entire week I attempted calling and texting realized he had blocked my telephone number and never replied to my text messages. Of course because I paid by check it had/has already cleared with no recourse available to me. I believe he never touched my clock but readily took my money and will never refund my hard earned money. Nor honor his 1 year warranty. He is NOT trustworthy in my experience with him and also in my experience he stole $450.00 for services Not rendered.

I have an antique ring that I wanted restored. Main Street diamonds did such a good job! They were…read moregetting new equipment and working so hard to make my ring beautiful. They did better than I ever expected!

Amazing service, environment and felt respected from Main Street Diamond's employees. They helped…read moreme locate what I was looking for and told me a price that was music to my ears. They really didn't push me, gave me space. Looked other places and couldn't find better and returned to Mains Street to purchase. Great people, great selection and great price.

Lise, Jeanne and everyone who works there are absolutely amazing. They helped me with picking out…read morean engagement ring as well as a wedding band and they even resized it for my fiancé a few hours before closing. Can't thank them enough for being so great.

I can't begin to Express how I feel about Dale's…read more.. Everything from customer service to how I was taken care of for my fiancee's engagement ring. My mother handed down her ring so I could give it to her. I had the ring reset and appraised. Doug did a knock out of the park job.. It brought me to tears when I picked it up. Please use this jeweler, you will leave with nothing but great memories... Thank you All!!

I bought my wifes wedding and engagement ring with Leymaster Jewelry. I got a great price with the…read moreoption to make payment arrangements. Leymaster Jewelry was so easy to work with and Mrs. Leymaster so kind and helpful. We have also bought pearls, earrings and gems stone jewelry from this great jewelry store. I would recommend anyone that wants a good deal and good service to make a trip. We also take any jewelry repairs we have to Leymaster's.

I would never use these jewelers for any watch repair. We dropped off my watch to have a new stem…read moreand crystal put in and they said that it would take several weeks since their repair company (Grover's, in Rexburg) is quite busy. We checked on the status about 3 weeks after dropping it off and they said the same thing, he is really busy. We called back after 2 more weeks and the same story, so we called Grover's and they said that they did not have the watch. So, then we called the jewelers again and they said that they would have to check on it. Well, as it turned out they never delivered the watch to Grover's and it was still in their possession, All, this time they were lying to us. So, we will take it to Grover's since we will know it will get delivered. They will probably take this down, so I will just keep posting it.

Liz was great today helping us pick out the most beautiful set. We went all around town and felt…read moremore welcome here then anywhere else.

I would leave a "0" If I could. I had prongs that needed to be repaired. My ring is a black onyx…read more set on a black hills gold band. They couldn't do the repair in house they sent my ring off to some other place.I thought they were supposed to be jewelers. The ring came back and I never seen it. But they told me it wasn't up to their standard. Then it came back a second time and it was the same situation So off it went again. Then a 3rd time my ring came back and the stone was loose so they sent it back again. By this time, my husband got involved he was mad because it was taking too many times to repair this simple request to fix the prongs . So I called the store and told them don't to anymore work on it I'll be in to pick it up. I was sick with the flu and couldn't leave my house for a week. I finally see it and it was a big fat mess. They had taken all the antiquing off and buffed up the gold so deep that there wasn't any color left on it. No green leaves no faint pink tone nothing . It was bla.The assistant manager tried her best to fix it twice more but it's still a messed up ring and very sentimental to me. and they had the gal to want$300. For the mess they did. My ring will be redone at my original jeweler. Please BEWARE to NOT let them ever send your precious ring off for repair. You'll be sorry you ever did. I'm never setting foot in any of their cheap quality stores. And they have tried sitting me down to pick out an expensive chain only $5-6-thousand $$$$ BEWARE

very poor customer service and general knowledge about stones, metal and design. The manager was…read morevery condescending. I have been a customer of this establishment for years and have several pieces of fine expensive jewelry purchased here, but after 2 recent experiences where I was treated with such a lack of professionalism, I will be finding another jeweler, and I will never recommend Jensen Jewelers to anyone I like. Years back, this place was THE establishment for personalized, professional customer service. Today, the professionalism, integrity and knowledge is simply lacking, and don't even think about getting personalized service.

Had unpleasant dealing with this company. Another outfit buying your gold at low prices so they…read morecan turn a big profit. I don't trust them and I'd look elsewhere.

This is a great shop for jewelry repair or just for selling your old junk jewelry. The owner gives…read morea real fair price for your broken jewelry or gold or silver or whatever. He also sells jewelry.

My friend bought a beautiful necklace at this amazing store. The new owners (Lisa Knapp) are…read morewonderful people. The store is stunning, the selection is amazing and the service is stellar! Love this place!

Fantastic selection and service, not to mention always an entertaining stop when in Jackson! can't…read morerecommend enough.

I stop in here every time I am in Jackson, which is every few years. I have wanted the Teton…read moreOutline rings for10 years and finally decided it was time to get them. I purchased 2 last year and just placed an order for one more! my experience was excellent both in person and over the phone. The sales team are exception in their professionalisn, knowledge and customer service.

In love with my Teton rings. Perfect addition to my 10 year wedding ring. It's truly everything…read moreI've wanted for my forever ring.