Amazing Response Time - same day - Service Representative was excellent and Cost was reasonableread more

Charging 7-10k for a mini split for a 2 car garage…read more Some of these companies are absolute gouging.

My AC went out overnight, while we had 100 degree plus heatwave. Called AirCare, and they came out…read morethat morning, and fixed it!! Cameron was amazing, and very professional. Straight to the point, and told me what needed to be done, and finished within a hour. Great service, and pricing. Will definitely do business again with them, when I need it.

Trevor was able to quickly come out to take a look at our struggling AC. It's working great in this…read moreheat now! It was only cooling our house to 79 with lots of fans on inside as well. Now it's cooling to our set temperature of 71, and actually shutting off during the day instead of running 16 hours and not even doing much. Very affordable and he didn't try to upsell anything that wasn't necessary. Would definitely use him again over any of the large companies that want you to pay for a maintenance plan and overcharge everything.

Carlos and Rigo are very professional and knowledgeable. I had a terrible smell in my home and…read morecalled these guys to help. They quickly diagnosed the problem as having a cracked heat exchanger. They recommended replacing the furnace as repair would be around the same cost plus a new one comes with a warranty. They sent me a quote which I approved and they replaced the unit promptly. The new one they put in was more efficient than the old one and they also replaced the thermostat and fresh air damper unit. I learned so much about the process from them. They are attentive to answering your questions. The price seemed to be reasonable with what other HVAC companies are charging. They are very respectful of property and keep you informed throughout the process what they are doing. I am very impressed with their work. I will be using them for future jobs and highly recommend that you give them a try yourself!

Great service... fixed a mini-split that was a DIY project that didn't go so well. Quick response…read moreand quality work! Would definitely recommend.

Today two very fine men from A-One Refrigeration, Heating & Electrical in Tri-cities WA, Alex and…read moreRaffa, cleaned and sealed all the air ducts servicing my brand new central air system which was also installed by A-1 yesterday (see separate review). They were so friendly, and very competent. Certainly would use them again.

Taylor came today to do my winter service. He did a thorough inspection and provided a couple…read morerecommendations. He was polite, respectful and explained everything he did and why. Very happy with the service received.

Thank you, De La Cruz for your professionalism. I highly recommend them. Prompt to the request and…read moreto resolve the air conditioning problem. Nice! Thank you.

From the owner: De La Cruz Cooling Services is a Residential & Commercial HVAC Company, serving the Tri Cities and…read moresurrounding area. If you need Heating & Cooling Maintenance & Inspections, give us a call. We are always ready for a challenge. We are always ready for Commercial Appliance Repair. Member of BBB.

We were lucky enough to have Nick Tabor come out to our home to look at our system. Nick was very…read moreprofessional and very knowledgeable about our existing system. He took the time to explain to us what was wrong with the system in terms that we could understand. And in the end he gave us what we thought was a very reasonable estimate of repair. We appreciate Nick's time. At this point, we've had a couple of estimates of repair that made us feel a little apprehensive about the process. Nick made it to where we felt taken care of instead of being taken advantage of. Going forward we will make sure to use Apollo heating and air-conditioning for all of our needs. Once again, thank you, Nick Tabor.

I had Apollo install a heat pump system many years ago, and have used them for bi-annual…read moremaintenance servicing since. But last year a part went out, and I had Apollo replace it. Then, this year, less than a year later, the same part was acting up (very noisy fan/motor), so I had Apollo come out to check it. I was told that the part had failed again, but that neither the manufacturer nor Apollo would stand by the product. So, I paid over $325 for the part, and another $220 for the diagnosis (nearly $550) for a product that didn't even last a year. I chose not to have Apollo replace it again, and I will not be patronizing Apollo again.