My air conditioning system just started not working properly (would not blow out cool air and on a…read morereally hot day) and I called Bruce Heating and Air Conditioning in Hermiston. Note: they had not installed this particular unit, but were willing to do the repair. They also were able to send a Tech over the same afternoon all the way to the Heppner area (Reynaldo R--a senior maintenance technician). After performing a leak check he identified the problem in the outside unit--was a leaking refrigerant from a copper tube connection inside the main housing. Reynaldo was extremely professional in his repair and also had provided me a verbal estimate of potential costs. It was not cheap as it took him nearly 4 hours to complete the difficult task of trying to weld the small leak on a copper tube line--problem solved in 1 day. In the end, I have been and will continue to be a very satisfied customer with this Company. Thanks Bruce for the very quick response and professional service--Reynaldo is an outstanding employee!

Furthest from reliable, not responsive. I call daily... I don't get to talk to anyone but I know…read moreChris the im assuming office managers voicemail is continually full so he doesn't get msgs. I paid 14k for a whole house system. It was poorly designed (too small) during instal a tech fell through the ceiling... The return air in the master is not cut in... in a year I haven't needed to change the filter... sooo... it's still brand new. The unit is trash for heating in the 15-20f range.. i got an awesome $900 power bill because they didn't cut in the secondary return... as the main return plugged and tripped on high pressure.. heat strips are great. Except the one that melted.. I've called about the entire system for a year... no response besides the obligatory 1 year maint... I contacted Doua the designer installer sales guy... for a quote for just changing out the new unit to a gas unit. He quotes me 10k for just a unit... then never responds to emails.. nor does anyone else. Maybe I'm being impatient but when somone tells you that they will call back tomorrow and still hasn't for almost two weeks..(chris the office manager or sales manager)

Dr. HVAC. I would highly recommend. Courteous, punctual, efficient, knowledgeable and reasonably…read morepriced.

From the owner: ..we respect your time, so we guarantee we’ll show up on time, every time."read more

We get our HVAC serviced twice yearly. The techs are always punctual, very friendly & professional,…read morethorough, & explain everything. We highly recommend them for your HVAC needs.

Dave, Nicki and Team do an awesome job. They show up on time and take care of whatever issue…read morehappens to be going on. Always professional, Neat, timely and the value is exceptional. Highly recommend for anyone for heating, cooling, and fire places. I would trust them to do the right thing no matter what the situation is. They are great at explaining what is going on and providing options to fix it.

it was time to replace my HVAC system. I went with 3 local contractors to quote my system Two of…read morethem showed up and quote. Ecplise schedule and never showed u!!!!!!! No call no show! if you can't quote it how can you trust the service if you do use them? Very sad and unprofessional. .

Worked up a bid gave us valuable options. Worked efficiently let us know were to even finance if…read moreneeded. His employees are very knowledgeable. I recommend this company to do small or big jobs and stands behind his word.

I'm sitting now in my very comfortable home thanks to the AC installed a few days ago by 24/7…read moreHeating & Cooling! We had existing duct work, but no central AC -- so it's been on the project list for a few years, but as many people are I'm working from home right now and faced with a warm summer, installing AC moved up the list quickly. We called and spoke with Ashton, and were promptly scheduled for an in-person estimate -- which we found to be thorough and fairly-priced with no crazy upsells. As a bonus, Ben is just a heck of a nice guy and great to chat with, and we felt very comfortable entrusting him with the work. He's knowledgeable and spent time to explain everything so that we felt well-armed to make our decision. Ben and Kelsey came back out and in one (long, full, really hot) day had our AC totally installed and blowing cold. They arranged to have the electricians out at the same time (who also did a great job) and it was clear that they've worked together for a while -- for us, it was totally seamless while they coordinated the work together and got it all done. Everyone we dealt with was professional and friendly. They approached the project with integrity and took care of every detail, then walked us through all of the work when they were done. They stand behind their work with warranties and courtesy rechecks too. They will absolutely be our first call when it's time to replace our furnace, and I'd recommend them to anyone needing heating or AC. For now, I'm just grateful we have sweet, sweet air conditioning this summer.

Ben, from 24/7 Heating & Cooling, tackled my electric heating and heat pump project and got it back…read moreup and running. Ben took on the challenges of working with a home warranty company and was able to work to get my heater running. I would definitely recommend this company to friends and family, and also look back to this company for future work.

We woke to a very cold house last week. Our furnace would not turn on and it was very cold outside…read more I called every hearing and cooling business in town. Jason Laugh was the first to respond. He arrived at our home when he said he would and replaced our thermostat in short order. He also checked out our system and discovered other minor issues needing repair. He was prompt, professional, honest and very polite to my whole family! Thanks Haigh heating for our warm house!!!

I am very pleased at how quickly they came out to help us get our air conditioning up and running…read moreagain.Friendly and thorough with the job.we appreciate having our mini split working again.I would definitely use them again and I'm going to sign up for their maintenance plan :)

Used Elite before, had some issues but things happen, got it worked out eventually. Recently…read moreneeded some help with our heat pump, called to see when we might be able to get a tech. Getting the appointment set up was a trial in itself believe it or not. Appointment finally set for 9:00 am Saturday. At 10:30 I tried to call as no-one had arrived nor had anyone called to say they were running late, etc.. Left voicemail. Call again at 11:30, went to voice mai again. No one ever showed or returned a call and it is now Tuesday afternoon.

Techs (Brad and Kasey) were knowledgeable, professional responsive and friendly. Our HVAC system…read morestopped working and they were able to pinpoint the issue immediately. Brad and Kasey worked tirelessly to get our unit up and running before the extreme weather hit. There are quite a few bad reviews on here that are specific to American Home Shield (home insurance). We also have American Home Shield and ran into SEVERAL issues (dragging out approvals for extended periods of time). Elite staff went out of their way to communicate any hangups with AHS to move our claim along and get our unit replaced. We plan on continuing with Elite for service and maintenance of our new unit. Compared to the "big name" HVAC contractors in Tri-Cities, these guys are the best. Thanks again Elite!