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NOAHS' Frederick Management

1.0 (4 reviews)
Closed • 8:30 am - 5:00 pm

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2 years ago

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3 years ago

Not a very professional company, complete lack of communication, and my experience is that they do not know the meaning of customer service

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7 years ago

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10 years ago

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Brooklawn Apartments

Brooklawn Apartments

(2 reviews)

We moved here from The Park at Walnut Ridge. What a difference two miles make! We gave up a…read morebeautiful view and in unit laundry for a better view and amazing neighbors. We also gave up the possibility of pipes freezing and callous prevaricating management. The management is always helpful here. The building is always clean and the residents care about each other and the building. It has an amazing sense of community. It's next door to Baker Park and a healthy walk to downtown through the park. There is a beautiful community garden and plenty of wildlife from deer to foxes. Yesterday, I saw a hummingbird attracted to the beautiful community garden. If you like being in town yet near the park, this building is a great place to live.

I've rented apartments in my day - and I've rented a few - but I just can't get over what a gem…read morethis one is! I was new to the area, having moved from out of state and had no idea what to expect beyond the sticker shock on rents in the NorthEast. I can't begin to list the +ves: Location: I doubt there's a better location in town! Next to the park, a lake and few clicks from a quaint yet bustling downtown (on weekends anyways). The park is gorgeous with huge old growth trees and a jogging track, tennis courts, baseball pitches .. even has fireworks on new years' Insides: this one is a chip off the old block. I think it was built at a time when construction quality and 'trueness' of design was the norm. I am a mid-century modern design buff and for me this is 'good design'. Minimal wastage of space, great storage space, clean clean clean design, great light admittance And GOOD QUALITY fixtures (by apartment standards of course - don't expect Kohler designers). Our apartment has (i think) the original wood floors and the it just oozes with that mid-century modern charm. Maintenance: On-site and on call! The maintenance person is literally a call away and always around. He even helped us move in on a Saturday when the manager was away. Which brings me to the manager - who's just the person this place needs. I'm sure the daily and long term upkeep is in no small part her credit. Outsides: The grounds are lovely - as you see from the pictures ... it says a 1000 words. Looking out the window is like watching a photograph! Building is well-kept and very well cleaned.... very clean Security: Access-controlled gates and some of the senior residents hanging out in the lobby make sure no undesirable elements walk in :) Over all: For the money, I'm quite sure one would be hard pressed to find a better place in Frederick and surrounding areas. For me, there are more than a few easter eggs here that send this property over the top - like the cool retro-modern design and the proximity to the park and the views out the windows. The security doesn't hurt either, although I haven't been here long enough to hear about any issues. So, if you are in the market, put this one on your list - you won't be wasting your time :)

Boomtown

Boomtown

(35 reviews)

Update after Johns lovely response:…read more Your invoice does not reflect the lies you just said in your response. I was charged: $119 for Sewer $139.16 for water $558 in "Miscellaneous" charges such as apparently mowing the grass lol. And $550 in carpet, not $800. Oh and also, I spoke with the apparent carpet guy, who does not own a business for carpet install. He does not recall installing carpet? He had no idea what I was even talking about and denied owning a company called "Julio Perez Carpet Sale"(that was the invoice you sent me) Also, your other invoices from your "Miscellaneous" charges that you had your "Contractor" perform(installing flooring and apparently unclogging drains) does not have an active license from the MHIC, I checked multiple Times and even searched him by name. Don't worry, I will be reporting him for you. The incident on 7/13 is not the incident about the air I am speaking of, but nice try. You failed to speak on the roach problem? Anything to add? What about that awesome cracked window? I will be by Friday morning to pick up my amended security deposit. Thank you :)

I'm an investor with just about 20 years of experience and about 2 million in commercial and…read moreresidential assets. I used Boomtown to manage 1 Townhouse to see if i'd give them any others. John is is a good salesman but that's the extent of the praise he'll get. The townhouse I had them manage was a new reno that by Johns own words, "reminds him of one of his own reno's". He even asked my advice on different contractors I use. During initial talks I was clear about what I was looking for in the rental agreement, the renters and the contract with him. I signed up for his "Premiere" price plan & requested renters with at least a 600 credit score, information about their current living conditions and agreed to a 1 yr contract (along with a few other requests). I signed the docusign contract he sent which was for 2 years (my mistake for not reading the contract more thoroughly). He told me we could get $1400-$1450 for rent, which he failed to do. I agreed to drop the price and ended up paying about 10.5% of the monthly rent + the first months rent (which is 2-3% higher than most PMs around Frederick) I waited approx. 2 months & questioned him about marketing then realized he wasn't marketing on MLS & only used free sites. I guess he doesn't want to split the commission or pay to list. In my opinion his choices cost me income. My realtor friends offered to list for free, he stated that he didn't want to & went to sell me on how things were picking up; I gave him 30 days. He just happened to find renters with a lower credit but were willing to pay a few months up front. He swore they were great; This should have been a red flag, but like I said, he's a good salesman. We cleaned the TH a few days before moved in (new carpets, washed and waxed floors, new granite, new paint etc). A few days later, he found some dirt in the corner of a drawer in a closet, some dust on a shower shelf, leftover trim pieces in the shed that I wanted to keep in case the renters damaged what was installed and some random small pieces of trash that probably came from the new neighbor moving in next door. Instead of telling me, he went ahead without approval and hired a cleaner for $200 -I had found on the invoice the following month. Had I been the PM, I'd probably have just grabbed a paper towel and handled it myself. I also found an additional charges for landscaping that wasn't done and had to be reimbursed. Over a month after move in a few other issues popped up: dryer not drying clothes from a short in machine, leaking brand new dishwasher, ants etc. John and I verbally discussed items such as these that the renters would be responsible for, all of which were supposed to be included in their contract but weren't. From that point forward I told them that any discussion between us had to be through email because I don't trust him at his word and his failures were costing me money. I want everything documented. He informed me that I wasn't allowed to work on the property and would only give access to his contractors - I found out later are actually just certified handymen who upcharge: Under $10 = $5 upcharge, $10-$100= $10 upcharge, $101-300 = $20, $301+ = $50 upcharge etc. & they don't supply receipts I received emails from 7 emails/people (Carrie, John, Annie, Katie, Julianne, Repairs and "donotreply"). I'd CC John on the reply. He asked me not to include him on future emails and to direct them to one of the women. The communication leading up to this was bad. The various women who responded to my emails were cordial but never informative unless I asked specific questions John completely failed to do the 3rd month inspection and I didn't get notification for the 6th mo. inspection on time. When questioned about it, they continued to try and call me rather than own up to their mistake and document it. Their excuse was that they canceled inspections and the need to hire someone to help out.They should have been upfront about it and not let me find out months later that they missed their contractually agreed upon deadlines. I told them I wanted out of the contract since they'd breached it. Instead of owning his mistake, John said he had to talk to their lawyer and said something along the lines of , why should he let me out of the 2 yr contract, and what would he get out of it. Again, this show the character of a man I don't want to do business with. More issues lead up to move out. He found no issues an withheld no money from the renters. He gave the renters approval to go in after their contract ended when I happened to be there. The siding had black stain from a smoldering bird nest in the vent, the TH had to be repainted, plugs were overloaded and had burn marks from being shorted out. They partially painted one wall to cover up the dirt with the wrong paint color, they took down a fan and replaced it with a light then put up a broken fan. Contact me to see the communication or move out pictures. Its it all saved.

Country Meadows of Frederick

Country Meadows of Frederick

(6 reviews)

My family member joined Country Meadows with specific needs that were different from the majority…read moreof residents. I was immediately impressed by the sincere interest they showed in learning how to best support his needs. I came to see that from top to bottom, the staff was responsive, friendly, well trained and motivated. Their positivity builds the sense of community that is evident at Country Meadows. It is the single most important ingredient in creating the environment at Country Meadows where residents feel at home and their families feel secure with the level of attention and care that they receive. There are many lovely things about Country Meadows Frederick, but I am most appreciative of the fine people that work there.

Country Meadows is a wonderful facility. Our parents moved there in February 2020 about two weeks…read morebefore Covid shut down everything. They moved into a spacious two bedroom apartment in Independent living. My dad passed away in December 2022 and Country Meadows was able to quickly find a one bedroom apartment for my mom just down the hall from the first apartment. The staff has always been fantastic! Debbie, Emily and Carol have always been there for support and guidance for our family. There are too many staff members to mention; however, from the kitchen wait staff who deliver meals (even putting mom's ice cream in the freezer) to the director have been so good to our parents. There are many activities and trips for the residents to enjoy. My mother has many friends who come to visit her and have told mom what a nice place Country Meadows is. She loves to take them to the Bistro! Our family is so blessed to be a part of the Country Meadows community.

Potomac Commons

Potomac Commons

(3 reviews)

Kenny is amazing. He is so friendly and was incredibly helpful with the lease process. He is…read moredefinitely an asset to Valerie's team.

Decent place. Good proximity to College Estates park (across the street in the front) and the…read moreFrederick Shopping center in the back. Pretty responsive maintenance, although sometimes you need to assert yourself. Expect a 2.5% increase on your rent every year, and a max of 1-year lease. When you first move in, you get a discount on your first month rent. Security deposit can be very low ($250) on a $1550/month rent. Pet rent is $25/month. Water is included, as well as trash. You pay for electric, gas, and optionally cable. They use a web portal to collect rents online, or you can drop your check in the office until the 5th. They host community events about every 3 months or so, and have occasional incentives (lotteries) for bringing in canned goods during the food drive. They can be very strict about the patio, threatening eviction the first time for having unauthorized items on the patio. The apartment interior has some issues, with shabby renovations sometimes. My counter is lopsided, the front door is frame lopsided, but these are simple cosmetic issues that can easily be overlooked. I heard that one of the townhomes blew up due to a gas leak from the furnace 2 years ago, and it's a shame that that's what it takes for them to do preventative maintenance, although they have installed new furnaces and air conditioning units in the last year. All-in-all I'm satisfied with my stay here, but am looking at other options in Frederick, as well as in Hagerstown.

NOAHS' Frederick Management - apartments - Updated May 2026

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