I wanted to add to my current review from six months ago. During the last six months, Nick has…read morecompleted several projects on my boat. Each time, he left the boat cleaner than when he arrived. He was professional, honest, and took pride in the work he completed. Yesterday, Nick and Court arrived to complete another project. Both exceeded expectations. I rated them 5 stars, 6 months ago. I'd rate them higher if I could now.

If I could give 6 stars, I would…read more My family and I are new to yachting and we bought a boat we could afford (30 yr old Bayliner 3688). One of the first things we needed to fix was the toilet (for the in-laws). We bought an electric toilet and needed someone to install it. We were introduced to Nick from Binnacle Marine from a vendor in the marine industry. The one thing that stood out first versus other marine repair companies, is that Nick is immediately likable, and extremely friendly. He took the time to explain to us "newbies" what he was going to do, how he was going to do it, and then he just made it happen. He was so thorough with the install and so professional. He even cleaned up his mess after and it was like he was never there. That was on day one. With the laundry list of upgrades and minor repairs that we had, he was able to help up prioritize need to do vs. want to do, and has been very upfront, communicative, and informative. I have learned more chatting with Nick about our boat in 3 weeks than I learned in the 10 yrs of saving for this boat and reading about yachts, online. We won't use anyone else. Nick now does ALL of our boat repairs. The guy loves boating and it shows. His passion, his main mission is to keep people on the water and keep them safe by giving them peace of mind through the work he does. We will be recommending him to anyone that needs marine services in the Seattle area. If you want to see his work, message me. I'll try to update with photos (I haven't taken any because I didn't know there was a Yelp page until just now).

I was in the process of shopping for a new boat when I found a project vessel in need of major…read moreservicing and outdrive work. If I found the right mechanic it would work out to be an amazing deal. The boat I found had been dry docked for eight months, would not shift into reverse and had the outdrive removed. I found Vestals N Brothers Marine online and set up an appointment for Austin to have a look. He quoted a price for the whole job that was amazing, about $2500 less than others. I felt good about Austin, so I took a chance and bought the boat and the journey began. The motor had to come out to fix the outdrive ect. big Job and it was finished in five days. Great service, great price and great guy!

Rented from this location for over 5 years. Richie was super rude and when I asked to speak to a…read moremanager or supervisor, he said he was the manager. He was very disrespectful and publically disrespectful at that. Was yelling at me in front of other storage renters. As I stated I understood him inside while we spoke, he continued to follow me outside and continued to speak loudly and abruptly. Very unprofessional, disrespectful and rude. I hope you don't continue to speak to renters like this. Due to this, I will be transferring companies and changing my storage. He is not an asset to your company for an 11 year veteran. Richie needs to be more professional as a manager.

The manager always went out of his way to help me. Very friendly very clean looks like a lot of…read morecameras for security

Our water pump went out two days before a planned cruise ("it's always something")! We secured a…read morenew pump and called CBM first thing Monday morning. They reported they could squeeze us in Tuesday, but invited us to bring in the boat (room on their 60 ft slip)- we delivered the boat within the hour. Staff helped us with both arrival and departure! Jon then spent time learning about our deficient pump. His expertise with the electrical system was immediately apparent. They were able to replace the pump Monday & we retrieved the boat before closing. Given our experience, CBM was accommodating, efficient, and fairly priced; we will return!

I take no pleasure in writing these comments, I feel that anyone planning to take their boat into…read moreCommencement Bay Marina, (CBM), might want seriously reconsider. Here's why: 1. My boat is a 2018 Monterey 295SY. I had it trailered to CBM after it sat for two months in Seattle at Rockingham Marina, where none of the work to promised was completed. I had to lobby Monterey Boats to allow me to take the boat to CBM, because Rockingham was their go-to marina for boat warranty work. I asked Monterey to allow me to take the boat to CBM because I trusted Jeff, CBM's chief mechanic, and had been doing business with CBM for over ten years. 2. My boat arrived at CBM from Rockingham Marine a mess. Neglected, it had accumulated water in the cockpit and cabin that was molding under the carpets and seat pillows. I keep my boats in pristine condition so this was tough to see. At CBM my boat sat outside, canvas unsnapped, with no external power attached for about two weeks. After two weeks, it was moved inside where I thought work would soon begin. It did not. 3. I got on the boat personally while it was in CBM's possession only to see mold being created because everything in the cockpit area was wet. The boat has a full canvas top. It had been left unsnapped. I corrected this situation by moving carpets outside while rearranging a canvas that was sitting in the cockpit area, a new canvas to be installed as part of the warranty work. My boat was degrading before my eyes and CBM did little to stop that from happening. 4. The boat sat for two months before any meaningful work was done. Ostensibly, this was because of negotiations between CBM and Monterey over the cost of warranty items. In this time, a bid was taken for canvas work. CBM asked an outside contractor to give an estimate on the cost of installing the new canvas. The canvas guy looked at the boat, then issued an estimate of about $2400.00. CBM added $600.00 and sent the estimate to Monterey. It was an exorbitant estimate and CBM should have known that. Nonetheless, CBM sent it to Monterey who refused to pay. Fact: the new canvas needed about 10 snaps and a little effort to get it on the boat correctly. I gave up trying to get the canvas installed at CBM. Note: I spoke with the canvas estimator they used. He told me how he went about getting his estimate. His explanation was ridiculous. CBM should have known better. 5. I was to pay CBM for the boat's annual servicing, work that could have been done in that two-month period while waiting for Monterey to agree to terms. CBM did almost nothing in that time frame, preferring to wait until Monterey agreed to terms. This made no sense, considering I was paying out-of-pocket for the annual servicing. 6. The young lady that handles contacts between CBM and the builder ultimately put me in a very difficult position, one where I could no longer negotiate with Monterey. I ended up paying two thirds the cost of the warranty work because CBM made an offer to Monterey without talking to me. It was an offer that was too good for Monterey to refuse. 8. When the charges came in, CBM said they DID NOT change the oil and filter. When asked about the $450.00 charge for changing the oil, CBM's response was, "I was mistaken, they did change the oil". Within twenty minutes of taking possession of my boat, I checked the oil. It was dirty, and noticeably not new. 9. The horn was supposed to be fixed. It was not. The horn sounds as horrible as it did when I gave the boat to CBM. I was charged. 10. One mechanic left holes in the wall fabric when installing the CO2 detector (this boat is valued at somewhere in the range of $160,000 and $185,000, so holes in the wall fabric do matter). He also left part of the hanging closet (while working on the CO2 detector), on top of the canvas that was lying in the cabin. When asked about the piece that was part of that coat closet, the chief mechanic said his mechanic had no reason to be in that closet and it was not his fault. Truth: the mech had to go into the closet to install the CO2 detector. He simply did not finish the job. 11. When I picked up the boat, I noticed a portion of the new canvas was missing. When asked about it the next day, the chief mechanic's response? "It was never there." I knew that it was. They found the canvas two days later. CBM also swore that a cockpit table cover was never received. It, too, was found months later at CBM, grease covered, ruined. I trusted Commencement Bay Marina. Sadly, after over ten years of associating with CBM, that trust is gone. Note: I installed the canvas myself for about $50.00. I'll change the oil myself at the end of this season. I will have the horn and the wiper installed as soon as I get the new parts from Monterey. I am not mad. I can afford to pay. I am disappointed, not just at the poor workmanship, but at the belligerency of the mechanic when problems were brought up. I was a loyal customer for life. No more. One word: Dumb.

I love the work he did on my jet boat. I have a few other projects I am going to talk to Randy…read moreabout. My Vet needs some help, and Randy is the guy I trust. RZ

I was recently in a car accident took my car to Randy's and he did an amazing job! It turned out…read morebeautiful! Customer service was great. Kept me updated as the repairs progressed. I would highly recommend this shop!!!

I took my boat in to have my injectors cleaned, to fix a low idle issue. They put in a new fuel…read morepump and cleaned the injectors, however the boat still has they same problem. It took them over two weeks to complete the job, not the four days they said it would take. They did a sea trial and manage to get nails in two of my trailer tires. One tire needed to be replaced. I got to spend 4 hours at Les Schwab and spent $160 on a new tire. Needless to say it wasn't a good experience. Pretty disappointing

What an awesome co. Bought a short shaft 5hp honda motor. Worked great, however decided we needed a…read morelong shaft. Were able to trade in 1st motor and got replacement. They treated us well. Great deal!! Thank you so much!!

Mad props...These guys are great! My propeller looks brand new. 3 day turn around. No need to…read moreschedule, just come in and drop off. $144 for the repair (had one blade edge damaged and several other small chips from rocks). Friendly service; definitely felt like I could trust these guys.

I stupidly dragged my wakeboarding boat prop through the gravel one sad day on American Lake…read more Called around to a couple wakeboard boat shops and they all directly recommended these guys. They had my prop in stock, their prices were fair, and their customer service was incredible. PLUS I got a free trucker hat that has American flag detail on the mesh. Very patriotic. I love it.

This is a marine service company that (a) answers the phone, (b) provides super competitive…read morepricing, (c) shows up when they say and (d) know WTF they are doing. I didn't think this existed in Seattle. George and BSMSC replaced my raw water toilet w a new ceramic fresh water. Install is perfect but- just as important- the entire process is frictionless and easy. Cannot recommend enough. George and his company are 6 out of 5 stars!

George knows what he is doing and picks up the phone. He is prompt, and delivers what he says he…read morewill deliver. The work done was clean, neat, and efficient. I won't hesitate to have him work on my boat again!

It was Monday, mid-middayday, when we realized we needed expert eyes on our sailboat rewire…read more Everything worked, except the engine wouldn't start. We just could not figure out which grounding wire we had gotten wrong. We called Vision Electric, and we got a real live PERSON! Who immediately arranged for an electrician to support us. Kevin came out the next morning at o'dark-thirty and quickly showed us the problem. Within an hour we had our engine running. Kevin did a fantastic job of communicating with me, was thorough with his diagnosis, and solved our problem quickly. We have a new go-to marine electrician. Karl Kraber, Maintenace Manager, Puget Sound Sailing Insititue

Vision Electric did a great job on my sailboat installing my victron inverter/charger and upgrading…read moremy AC system complete with new panel and wiringWhile pleasure craft isn't their main focus they were quick and did the job the right way and Im glad that I chose to use them for this job. Everything works great and I was able to blend smoothies and plug in a coffee maker at anchor which was awesome!