Adrian at Delta Shores Verizon is the best in-store customer service/sales representative I have…read moreever experienced in my 21 years as a Verizon Wireless customer. Thanks so much for doing the best for your customers, Adrian and Delta Shores Verizon!!! :-)

Last-minute stop before I take my trip and I noticed I can't find my charger. The associate that…read moreassisted me was on point and super friendly. I was literally in and out in less than 10 minutes. I have purchased a couple of accessories along with a device from this location and the service has been great each time. Shout out to the crew of the Delta Shores, Verizon location.

Needed a sim card for a new phone. After a very reasonable…read morewait, Aaron helped me and I was literally ready to leave in less than five minutes. He even helped my find ways to reduce my monthly bill. Great job Aaron! Highly recommend this store and Aaron!

Not even a welcome in as the rep focused on the one customer they were clearly trying to upsell on…read morea phone they didn't need. Heard their whole situation because I had nothing else to do being that I was ignored upon arrival and as I sat for a ridiculous wait time. A hello would have done enough for me

I've been to this store a couple of times to add new devices to my service. Max is amazing! He…read moretakes time to set up my service and port my data from the old phone to the new phone. Max even alerted me to a potential billing error which would save me quite a bit. Normally I am not a fan of retail stores but I don't mind going here. Max has saved me money, time and the customer service experience is amazing.

Came in to purchase my iphone 17pro max and apparently the worker added the insurance protection…read moreto my plan without my consent I noticed I had a random $20 charge this month and apparently this is what they are encouraged to do by at&t to meet their goals. Crazy to scam your customers like this!

I will never take my phones anywhere else. Cellular experts are the definition of excellent…read morecustomer service. Not only are they the most reasonable in town, they guarantee all of their work and repairs. They are fast, friendly, and flexible. I also want to add they are honest! There have been several times where my phone did not need to be repaired but just needed a couple of things done and they charge me a very minimal charge for it. Anyone else would've probably taken my money and said that something else was wrong with it! Five star service every time. :-)

Mark and Kevin are awesome! 10 stars! I came with a cracked screen and they replaced it with ease!…read more It took 30 mins or less. They have lots of case options and key lanyards, iPad cases, pretty much anything for the phone accessory needed. They helped me put on my new tempered glass screen protector and my new case! Everything is really affordable. It's inside smartshop so you can entertain yourself by walking around and buying snacks or shopping for makeup, clothes, or jewelry. Their customer service was impeccable. And I would def be coming back here versus a place at the mall to get ripped off. Thanks again mark and Kevin for making my phone look like brand new again!

Have always had pleasant interactions at this location whenever I visit. They area always nice and…read moreattentive.

Yesterday I had a great experience at this T-Mobile store in Delta Shores. I was having trouble…read moretransferring my iPhone to a new device. When I say the manager, Ike took his time and made sure my problems was resolved. He did just that. I was very frustrated at first because I went to a different T-Mobile store which I normally don't do. I normally just come to the one on Delta Shores, but that was a lesson learned. I'll always come back to this one. On top of all his associate/team members helped me add a line. This was a great experience yesterday. Thank you. Ike you the man

The vast majority of the time when you visit University Wireless you get to deal directly with the…read moreowner, Frank, who is courteous, communicative, and dose quality work and bargain prices. He's been "My Device Repair Guy" for atleast 5 years now, and he has earned a 5 star review from every trip I've made to see him.. I'm consistently breaking my ancient iPhones in various ways, and he's always able to accommodate me, his repairs are always of good quality, and he even did some work outside of his wheelhouse customizing my Steam Deck for me and did a good job with that too.. I believe his establishment also sells used phones, phone accessories, phone plans, and cyrpto too if your into that sorta thing. Screw going to the national chain for these services, Franks the man, he's nice, he's local, he's got your back. Pay him a visit, give him a try, you wont be disappointed, then you'll have your own Device Repair Guy too! =]

I brought my Apple Watch to be repaired, I thought that my watch needed a new battery and a new…read morebattery is over $100. When I brought it in, the owner immediately put the watch on the charger and he says, give it a few minutes. The watch actually started to charge on his charger and I actually didn't need a new battery, it just had drained completely and it needed some time to start charging again. I was very grateful and thanked the owner for being honest and not trying to just take my money. I would highly recommend University Wireless.

I got my screen fixed for an affordable rate and it took less than 30 minutes. I'm actually going…read moreto get the back of my phone fixed when I get the chance because the customer service is so GOOD!

I don't know about this place Shawty parts wrong sizes expensive I found a better place down on…read more28th St. better work better parts better price. I don't think I would ever come back here..

Welcoming and homy water/convenience/phone store - essentially everything you need…read more Water is only $0.25 a gallon and they also offer alkaline water! I've never had any issues with this place, and they always provide exceptional customer service! My go-to water store that I'll keep going to for as long as I'm in Sacramento.

Small neighborhood business that sells phone calling cards for other countries, mobile phones, and…read moremost importantly for me, dispenses filtered water. I made the switch from bottled water to reusable water canteens and containers years ago. It's not only sustainable but it's cheaper. 1 - 5gal is $1.25 to refill. They also sell the jugs there I think they're $15. The parking lot is a lil shady with many homeless. But water is life, and this is my fave place to refill.

I went into this store because I could not send text messages. After talking to Steve he goes into…read moremy account and changes my plan that I've had for 4 years. Customer start coming in the store and he tells me, " oh I reset your phone through corporate your bill is only going to be $10 more per month now. I had just paid my bill the day before. He says oh by the way you'll be getting some messages to pay your bill just ignore them. So I take my phones and I leave. I go to the corporate store on Florin Rd. The florin rose store puts me back to the plan I was on. I'm told ignore the messages that I get on my phone. Today I get up my phone service has been off and I was charged $45 to turn my phone back on for lack of payment of the bill. When I tried to call Metro of course there's nobody available due to covid. So I feel like not only did my phone not get fixed but now I'm out $45 and I still can't send text messages!! I'm beyond feeling taking advantage of. $45 for what?! I did not ask for any changes I asked for help with my phone which is still acting up!!

I called them to find out why our family plan was changed when we went in for a phone…read moremalfunctioning. The employee that answered ended up hanging up on me and then refused to answer the phone afterwards. I'm assuming the change was to to generate a sale for the representative that "helped" us however that just ended up causing us to have to make a trip to a corporate store. Were more time had to be spent to correct the damage this store had done. Beware those five star reviews with no comments... they look pretty bought to me...

This is an update to my previous review…read more I am writing a humble note of appreciation for the exceptional customer service provided by  Barbara, manager of the Meadowview location, who reached out to apologize for the poor service I received from the employee mentioned in my previous review.  I scheduled a visit with Barbara on Jan 26 in which she answered my questions and much more about recapturing storage space, removing the clock app, making sure photos are stored in the cloud, replacing the protective glass, how to delete my email signature, and international calling.  Though a half dozen people came into the store during the time I was there, she expertly handled all the questions expeditiously, and I never felt rushed.  In one instance, I observed 2 people who came in to say that they were confused about their charges.  Barbara nicely indicated that they would need to contact billing.  As they explained further, Barbara made the decision to call the main office to personally straighten out their billing issues.  Additionally, she suggested putting the two phones on a more cost effective payment plan. The customers not only got their billing mystery solved, but left with a better cell plan within 7 minutes.  That's customer service above and beyond expectations.   Summarizing, in her soft spoken way, Barbara quietly and adroitly handles problems that arise with customers. She explains things clearly and succinctly.  Her listening skills are outstanding. Her knowledge of the numerous technical details are impressive. She exceeds customer expectations.  Many companies value this skill set that translates across vertical industries.  I'm a happy customer and I will continue to be one as long as Barbara is there.

Transferred my phone to insurance Replacement…read more They helped me with my photos I would highly recommend them