I occasionally stop by this location. The selection is not as good one of the bigger box grocery stores such as a Superstore or Safeway. However, for basic items it is adequate enough. The store can be somewhat messy at times or out of stock but I usually find what I need. Parking usually is not an issue as the plaza has a fairly large parking area. read more

I have heard all kinds of glowing reviews of nofrills stores all over the Vancouver area so when I heard there was a nofrills in Surrey and I was heading to Surrey I thought I would check it out. I am not sure if there are certain days that you should check these stores out or what but I was not impressed. Half the shelves were empty. The produce area had a good selection of Veggies but the fruit selection was pathetic. We got some frozen fruit just to get some fruit. Most of the deals that were advertised were sold out so we really did not save much money at all. I miss having actual bakeries and delis and the such. I may check out other locations at some time but I was thoroughly unimpressed with this location. If I have to pay a bit more to get everything I am looking for and get freshly cut deli meat I guess I will have to keep going to Save On Foods or Safeway. I will not be a repeat customer of this location for sure. read more

This place is disgusting. Dealt with the worst customer service and when I asked to get a customer service number the cashier didn't know, which anyone who has ever worked retail knows that is an lie. Then, I asked to speak to a manager because the experience was awful and conveniently the person wasn't there (again, I don't believe it). Because of the incompetent customer service here, I lost a few items from my cart. I wish customer service skills were actually taught to staff. Even if company policies are backwards, as a worker it would be nice to come up with a solution instead of being rude. Just because the company policies are out of touch with reality, doesn't mean that customer service should be thrown out the window. I will be boycotting this location. Which is fine, because it lacks much of what I need and the prices aren't that great. I guess it's my fault for shopping at a cheap store and expecting anything but cheap, crappy service. read more

Once again, this store has let us down. We went to buy a pork loin advertised in the new flyer (sale started Friday), and as usual lately, they were gone--since Saturday! When asking when more would come in, we were told probably that was it, even though the sale runs until Thursday. This is now the norm here, as we checked around for more advertised specials only to find them "out of stock". Convenient for the store to attract customers, but a waste of time and gas for shoppers. STAY AWAY until this store gets the message--order more for your sales or lose business, as you have ours. I once called their head office regarding a sale on some beef, and was told they had supplied only 38 pkg.s for ALL Surrey stores!!! Lots across the bridge, mind you. Pathetic. So now, I'll take their flyer and do my shopping at Save-On, who does match flyers, and has better service and products. read more

Worst customer service ever! In all of my years in shopping at any supermarket, I have never been refused to pay for my items. Refused by the manager herself! The attitude she had was far beyond unprofessional, very rude and was threatening. She called the police to scare me, I didn't do anything wrong. I just wanted to pay for my items and go. She even took my cart away, that made me so furious. read more

I've shopped here for some time now, and have had no issues with anything I've bought. I'm not a fan of 'do it yourself' check-outs that they've now added, although, for a person who might stop in for 1 or 2 items, it's a quick way to get your items, pay and go! They charge for bags, so bring your own, but pricing seems good overall. They may not have every single item the larger stores have, but for your average groceries, it never hurts to stop in and save a few $$! read more

I was with my elderly mother helping her bag her groceries, the Indian lady at checkout was very Rude, she said I could not use my own bags I had to use the store provided bags, I do not understand why she spoke to us so rudely and was ready to fight me over grocery bagging when there was no sign that stated I could not use my own bags. No other store has a problem with bringing in your own bags to use to help save the environment and for health related issues I wanted to use my own bags since my mother is not well and elderly she can not be contaminated by using bags that may not be disinfected properly! I did not get the Indian lady's name at checkout but you can check with the security guard and other employees at the store this incident occurred on Wednesday, April 15th, 2020 at appx. 9:40am. I will go to Safeway, StreetFarm & Fruiticana to do my grocery shopping from now on, I have never experienced such a rude customer care checkout person in my life, My mother & I actually felt threatened and were scared by the way she spoke to us. I called to speak to manager Nester but he was not available and the lady on phone said she doesn't know when manger will be in store then hung up on me. What kind of store is this? I have never had such a horrible experience in my life!!! I need you to get back to me asap so we can remedy this issue. read more

I've been coming here since they open .all the staff are wonderful and helpful.. Michelle and the other girls have best customer service .i tell everyone to go there .. You guys should open one in Abby and mission .. read more

Disgusting service, last tuesday i was there to buy grocery... trying too look for the bag of sweet corns, found 1 in the freezer with small holes... looked again all had small holes, took one to the billing counter to check if they can find one with holes, and also told them please get it checked as it migh contaminate the food while storage or transportation..... Mr. Ryan brough another one for me... but this one too had holes... and when i told hime regarding this, he rudely said YOU BUY IT YOU EAT IT....i shared my concern to Sukhman( Supervisor), she told Ryan work under different department ... i cannot help and took my phone number to be provided to Store Manager Mr. Paul.... till day i have not received any phone call from them... worst service..will definately report to food & health department reagrding holes in these packed eatables. read more

Hey, you get what you pay for. Other reviews here are unfair. You want to save 30% on the products you want to buy ? Then shut up and buy them. They are not your one stop shop. No Bakery, No Deli, No Service. Just constantly less than everyone on the some of the items you are after. I am not in SF. I am in Surrey. Yelp sucks. read more

My husband and I have been in the Vancouver area and living in Surrey for the past year from another province. We anxiously await the No Frills flyers to come out and as far as we are concerned it is the best place to shop. The customer service is impeccable at Terry's No Frills and we always find what we are looking for. We go in their with a happy face and leave the store with a huge smile as we always find what we went in for plus more and the place is clean, well stocked, and the customer service is the best and they are always treating their customers as #1. We have shared our experiences with our friends and always let them know when the flyer comes out and the great deals to be found. We have been satisfied with their fruit, veggies, meats and dry goods products and would highly recommend them to anyone. read more