Our experience at the Norwichtown Pet Resort & Spa is always favorable and this time was no…read moreexception. Our dog has anxiety issues so we are very selective about where we board him when we travel. While he doesn't respond to being left in someone else's care well, it takes him less time to bounce back to his old self when he stays at Norwichtown. It's a clear indication to us that the staff treats him well. We appreciate that they do.

We have a difficult and somewhat unpredictable dog. They are very good with her and we feel…read moreconfident that when we board her she'll be well cared for.

I brought my very shy boy in to be groomed and it went awesome! The staff was so patient and kind…read more Toby did great!

Great kennel. Only 10 dogs boarded at a time so not too stressful for the animals…read more Staff wonderful. Very clean, many great play areas.

We sent our dachshund to Joe for obedience training for 1 month. It was hard not to have him home…read morebut our wild child is now an obedient dog who goes off leash, knows commands,is potty trained and look sleek and healthy. We cannot say enough positive things about Joe and day care at Markover, they care and treat every dog like royalty. Also if you need a groomer Michelle is your girl. Markover has a full grooming facility. Thank you for loving our Cole.​

From the owner: Markover Kennels is an owner-operated, full service canine kennel located in Danielson,…read moreConnecticut. Whether it’s a brief stay, full service grooming, or specific behavior training, our goal is to treat your dog the way that you would - with love, respect, and enthusiasm.

Doug Salvio worked wonders with our dog, Bruna, a young rescue hound mix, who is SO super high…read moreenergy. Although we love her dearly, she was wreaking havoc in our house- the kids were scared of her, she was making a mess of the house and yard, and quite honestly we had zero control over her. She wouldn't stop barking at my husband, and I was covered in bruises from her jumping on me constantly. We were fed up and desperate, so we hired a trainer who came to our house- long story short, she charged us a lot of money, and we got nowhere. She was a positive reinforcement only trainer, and it basically just made our dog obsessed with performing for treats. In the absence of treats she did not follow any commands, and she'd break the command as soon as she was rewarded. I do think strictly positive reinforcement might work for some, but not all. We opted for a new solution, and I found Dogs by Doug online, with good reviews. Upon our consultation, I got the feeling he understood exactly what Bruna needed, and he recommended a four week board and train program. It's always a risk leaving your dog with a stranger for four weeks, it requires a lot of trust. I instantly felt like I could trust him, and you can tell he really cares for his client dogs and remembers all of them. He sacrifices a lot to constantly have dogs boarding in his home at overlapping times. Well, fast-forward four weeks, and Bruna is home. We instantly noticed a difference in her overall behavior. He told us he was going to teach her to relax, and that is literally what he did. She has been responsive to all of her commands, and at times when she breaks a command or does an undesired behavior, we now have the tools to deal with it. Walking her on a leash has become a great experience. She walks at our side at our pace, no longer dragging us down the sidewalk. I am beyond impressed with Doug's ability. You can tell he's a master of his craft, with lots of experience. He did his job with Bruna, and now it is our responsibility to keep up with the training. We are going to try our very best, and follow up later this summer! We HIGHLY recommend Doug. Our household is entirely different, at peace again and we got to keep our good girl (and our sanity). Doug Salvio worked wonders with our dog, Bruna, a young rescue hound mix, who is SO super high energy. Although we love her dearly, she was wreaking havoc in our house- the kids were scared of her, she was making a mess of the house and yard, and quite honestly we had zero control over her. She wouldn't stop barking at my husband, and I was covered in bruises from her jumping on me constantly. We were fed up and desperate, so we hired a trainer who came to our house- long story short, she charged us a lot of money, and we got nowhere. She was a positive reinforcement only trainer, and it basically just made our dog obsessed with performing for treats. In the absence of treats she did not follow any commands, and she'd break the command as soon as she was rewarded. I do think strictly positive reinforcement might work for some, but not all. We opted for a new solution, and I found Dogs by Doug online, with good reviews. Upon our consultation, I got the feeling he understood exactly what Bruna needed, and he recommended a four week board and train program. It's always a risk leaving your dog with a stranger for four weeks, it requires a lot of trust. I instantly felt like I could trust him, and you can tell he really cares for his client dogs and remembers all of them. He sacrifices a lot to constantly have dogs boarding in his home at overlapping times. Well, fast-forward four weeks, and Bruna is home. We instantly noticed a difference in her overall behavior. He told us he was going to teach her to relax, and that is literally what he did. She has been responsive to all of her commands, and at times when she breaks a command or does an undesired behavior, we now have the tools to deal with it. Walking her on a leash has become a great experience. She walks at our side at our pace, no longer dragging us down the sidewalk. I am beyond impressed with Doug's ability. You can tell he's a master of his craft, with lots of experience. He did his job with Bruna, and now it is our responsibility to keep up with the training. We are going to try our very best, and follow up later this summer! We HIGHLY recommend Doug. Our household is entirely different, at peace again and we got to keep our good girl (and our sanity).

I am writing to recommend Doug, who recently trained our 10-month-old pitbull mix, Lucas. Before…read moretraining, Lucas was difficult to control and didn't follow commands, mainly because of his size relative to our three smaller dogs. After a month of training with Doug, Lucas is now trained on all commands and the e-collar. Since Lucas has been back home, he listens very well and has a much better relationship with our other dogs! Most importantly, it was clear that he loved Doug. Doug was an excellent trainer for Lucas and our family. He is extremely patient with both dogs and humans and is incredibly knowledgeable about all things dogs! He loves what he does, and it shows. I am so grateful to have met Doug and highly recommend him for any behavior or training issues your dog may have.

The next best place other than being home 5 paws up…read moreI like the walks I get Colby the dog

The staff is very nice, but I was not pleased with the care provided my dog. I'm sure they're fine…read morewith a normal dog, but my dog has special needs that I felt were not taken care of. Maybe the problem lies in their definition of a "walk" and mine. I asked that the daily 30 minute activity be a walk, which they charge $25.00 for. If my dog doesn't have at least one "walk" per day, his digestive system shuts down. I walk him 3 miles per day to keep him regular, but expected at least one walk, on leash, to minimize the affects on him. I also expected a stress response but when they sent me a picture of him on day 2, I knew he was in trouble. Joe, the GM, called me after I sent an email discussing my disappointment and we had a productive conversation, and I had decided not to do this review. But then Robin, the owner called, to justify that they did nothing wrong and actually tried to blame it on my dog. That changed it for me. I'm sure if you have a dog with no special needs that they are fine, but beware if you have a dog that isn't normal. Make sure you talk to Joe so he understands what you expect from the visit and you may have a better outcome than mine.

My 12-year old Puggle, Pumpkin, finally allowed me to take a…read moregood look at her after her grooming (she is very fussy with me as she is blind and almost completely deaf) and I must say I am beyond impressed with the bath package she got, especially the nail trim and her ear cleaning ! Kacey did a fantastic job on those hind claws, which a previous vet tech had told me were beyond clipping. And she is so soft and smells so good! She was so calm and happy, when I got her home, not stressed out at all, as she has sometimes been in the past. I will definitely bring her back for all her grooming needs. I actually think she enjoyed it.

I have an aging Aussie, Moxie who is pretty sensitive in her old age and is unstable on her legs at…read moretimes. Kaiden and Kacey are very kind and thorough and know when to back off when Moxie is distressed. I try to schedule Moxie when there are no other customers around, but Kaiden and Kacey will carefully shield Moxie from other dogs. We had taken Moxie to national chain establishments and those places are just too noisy and chaotic for both of us! BTW, our veterinarian cannot cut Moxie's nails without a huge struggle and recommended anesthetizing her to do it. I don't know what Cozy Clips does but they get the nails shortened and smoothed. For years I failed to adequately groom Moxie by myself as she gets easily matted. Now I get her done regularly and both Moxie and I are very happy with the results. I heartily recommend Cozy Clips.