Beautiful, innovative, thoughtfully curated clothing and accessories with a real point of view. Heinous, dismissive, borderline abusive in-store energy and customer service. It's been this way for years, and it's gotten worse. Occasionally someone will smile or at least not scowl, and stop talking about skincare and social plans for long enough to help a customer, but mostly it's borderline hostile from the moment they unlock the door and deign to let you into their precious store. Particularly egregious is the older woman with long red hair. Time and again, she's shockingly rude. In the immortal words of Edina Monsoon: "You only work in a shop you know. You can drop the attitude." read more

why are the people who work here so miserable? comically rude ... not only lack of customer service... lack of human decency! how about a ... smile? hello? just ... something? the clothes are also lame :) read more

I love the tall clog boots I have got but they are tight in the Calf area. I brought them to cobbler to have them stretched but they are still pretty tight. Any advice on what to use to stretch them please? Thanks! read more

I needed warm clogs for Christmas breakage. I ordered no 6 clogs online. It has been 14 days and I haven't received them. I called company twice, visited store one. Service in both places was horrible. I'm surprised to be exposed to such low quality service, customer service attitude and horrible delivery policies! Dint recommend this company at all! read more

I used to love this brand and the in-store experience very much! I went last Saturday and there were probably 2 or 3 people working and I was the only costumer; nobody could care less. When I left nobody said one word to me. I decided to buy to 2 things online. They were not on the store and nobody to ask...! I just received them. The worst packaging. Not even steamed. Just wrap and throw on the box. They smell bad and I can't return because it is final sales. There are a lot of little gems in NY. Independent stores with positive vibes ! I suggest to go find that energy somewhere else and give your money to people who care. Lara read more

Simply the best boutique in New York. This shop is constantly introducing me to new brands that I often cannot seek anywhere else. The owner has such great taste. Easy to find something you love. read more

I was upset because I felt I had been inadvertently sent a used and returned pair of shoes. But upon calling the store the issue was quickly and efficiently worked out to my extreme satisfaction. Thank you, No.6. I would have hated to part ways with one of my favorite brands. read more

Let me preface, I was a HUGE No. 6 fan. This morning changed all of that after I had one of the most unpleasant customer service experiences. I bought a pair of shoes a few months ago for the summer and on my first wear the leather strap would not stay up. I attempted to remedy this, but it boiled down to the way the shoes were made, and whomever constructed the shoe simply did not use enough material. Sarah, the customer service rep who I spoke with repeatedly interrupted me, quickly jumped to conclusions and patronized me numerous times after offering zero resolution (Seems to be a re-occurring theme after reading other reviews) and blamed my feet, stating the shoes don't always fit everyone's feet even after I told her I have an almost identical pair to the defective ones. The shoes retails for more then $300, so I am essentially SOL. There is zero accountability on the company's end to provide solutions for poor production or defects. Shame on you No. 6, being a "small company" is not a valid excuse. You lost a very loyal customer today and I won't hesitate to share my experience and your incredibly low standard of service. read more

I love this store. I consistently love their aesthetic and the collections they have. Their clogs are AWESOME. I just want to gripe about the customer service. Sometimes, when I'm lucky, I get assistance from the nice sales clerk who smiles and is super friendly. And sometimes, the only sales person in there is one of the girls with a sour puss look on their face or a scowl. Whenever I tell a pal "hey, I got the coolest (fill in item here) at No. 6" often times the person will reply : "I hate it there, the sales people are so rude". Sometimes it's true, when I'm lucky, it's not. No need to scowl ladies. Be helpful and kind to your customers. It feels better. We are also spending significant money on your clothes, shoes and accessories. Is that too much to ask? read more

I'm not a big heel girl but I had to try on No. 6 clogs and I was so glad I did. Not only are they super comfortable, but so stylish. I can wear them all night and they don't hurt my feet. I also love the selection of fashion at No.6 . Everything I have purchased has been unique and stylish right down to the silver socks! Staff has always been pleasant never a problem. Looking for unique, well curated boutique, don't miss No. 6. read more

No 6 - Silver socks :) - Women's Clothing Near Me - New York, New York

Pretentious cramped store with with bad customer service and attitude. They seem not to care at all. Customers push around to greedily grab clothes and it is generally a toxic environment. Many years ago this was a store that sold one of a kind vintage clothes. The staff was nice and helpful. This is a totally different place now. Their selling point is their clogs but I would not want to buy them in this store. read more

This is an update from my review below-the store sent me a new pair of clogs to replace the pair where the wood broke away from the sole. I was persistent but in the end, they did the right thing. Thank you, No. 6! I am revising my rating from one star to four-I am a fan again. I was a big fan of the line of the boots and clothes. I have worn my clog boots for years without incident and was excited for my clog huaraches. Within 3 months the wood cracked at the top of the heel and started to break away. The person I spoke with said this was normal wear and tear and suggested that I glue the sandal-I strongly disagree. The fact that they cracked already in under three months is not "normal". That is not okay, especially for a $300 pair of shoes. Glueing is not an acceptable solution for a high-end show. I you charge that kind of money--you must deliver on quality and customer service. Hopefully they will do the right thing and replace them or I wont return...and tell my friends. Buyer beware read more

I have been wearing no. 6 clogs for many years. I find them to be comfortable and they are well made by hand. I do however feel like I have to head warning that, as hand-made products, they vary in size and are often final sale. Make sure you try on your boots in store or support one of their authorized retailers that will work with you within reason. I have 3 size 37 no 6. clogs including fur lined and they all fit a bit differently. My 4th pair- which I ordered online instead of in store in this instance are so tight in the last/vamp that they cut off my circulation. I've had them stretched at the cobbler and followed their instructions to break them in to no avail. read more

Worst customer service I've ever experienced. After just one wear of my $265 No. 6 clogs, the heel of one of the shoes splintered, chipped, and frayed about an half-inch. Very noticeable and unwearable. I called for customer support and instead of finding a resolution to this damaged shoe the woman on the phone schooled me in how to treat wood. Their solution: superglue the shoe. The woman on the phone made me feel like an idiot. She said, that I should understand how wood works and should have been more careful when wearing these clogs. Never shopping here again. These are super expensive shoes but the quality is extremely disappointing. read more

I love love love this store. Only problem is that when I go in I ultimately spend a ton of money. The rent is due woman, calm yourself. I have their shearling clog boots and they kept my feet super warm all winter, held up beautifully. Just got their new moccasin clogs and besides being a little stiff they seem to be breaking in nicely. No concerns with quality (knock on wood) yet! Heads up: If you see any jewelry or clothing there that you absolutely love-get it. They stock only a few and the stuff is hard to find elsewhere, trust me I've learned the hard way! read more

No.6 is the best place to shop in NYC, hands down. In a city filled with a ton of the same, No.6's beautiful and unique product selection gives the store so much personality and originality. Their clogs (and especially their shearling-lined clog boots) are irresistibly comfortable, and the girls that work in the shop are always super sweet, pleasant, and down to earth. I live in Seattle so unfortunately I can't shop here in person all the time, but I'd always always ALWAYS choose to support No.6 over any other shop if given the option, and will definitely be shopping their website whenever I can. read more

I loved No. 6 for years. I loved the shearling-lined boots, the clogs, the clothes. I loved the quirky and chic vibe. And I liked the experience of shopping there. The clerks were friendly and smart and had good ideas about interesting combinations of things, and they were helpful. That is not true any more. The last five times I've been in there, the clerks have been disinterested and even snotty. Given the price point, I don't think it's worth my time to go in and feel bad before I've even tried anything on. I think I may be done. read more

I bought a pair of clogs here last year and they still fit great and are wearing really well. I wear them in the fall and spring and am super happy I splurged ($350!), but I feel they were worth it. Super stylish and comfortable too. This place is hard to find, but worth the trip and a check on your phone GPS. read more

I LOVE THIS LINE... The aesthetic of the store is lovely too. I have to say that this is not a line or a store to be taken for granted. There are 3 principle problems. Not only is access problematic (#1), giving rise to many questions ("Where are the images of the new collection???" "can I order on the site?" "which stores sell this line? where can i order it?"), but the clothes can fit very differently on the body than in the pictures (#2). When No. 6 works, it REALLY works. And when it doesn't, it's unwearable. So make sure that you try it or that returns are possible. As for access, sadly now that i no longer live in NY, obtaining their clothes directly from the store, is very difficult. The big question becomes "CAN I order it?" Over the summer, I called, ordered x dress in x size, gave my CREDIT CARD number and waited, and waited, and waited... I emailed. No response. I ordered the same dress in the same color in the same size from Otte. and #3, a very big problem, is that THEY DO NOT ACCEPT RETURNS. ONLY STORE CREDIT WILL BE GIVEN. EVEN BETTER... there is a LIMITED PERIOD OF 10 DAYS FOR THE STORE CREDIT. so if your mom orders something for you while you're on vacation or you live in france and you order something to your mom's house so she can mail it to you, and then it doesn't fit but you've somehow exeeded the expiration period for your store credit ... well, then, tough luck. you're out 350 dollars. Customer service is not the No. 6 Store's strongpoint. But it's a NY look, lovely colors and quality fabrics, not too girly, but with beautiful vintage-inspired details - pleats, pockets, buttons and feminine shapes. read more

The No.6 clogs and clothing are gorgeous! They carry good rare designers. Great customer service and I always enjoy my shopping experience. XO read more

No. 6 has some wonderful clothing. Their clogs and clog boots, however, are not nearly as well made or comfortable as Swedish Hasbeens. Swedish Hasbeens footwear is amazing! I've tried for years to like no.6 clog boots but the leather is too firm, the fit weird. SH are lovely and comfortable from day 1. I have to agree with the reviewer below. The women at No.6 used to be friendly. Customer service now is...not great. I find the women a little full of themselves. read more

I love this place. Pretty much always amazing, friendly and helpful staff and gorgeous shoes. My pull on shearling boots (mid heel in storm) made this past winter the first winter in NY I was totally comfortable since I was a kid. I did not want to stop wearing them! Warm, fashionable and kept me stable through all my winter walking on slippery sidewalks. I also have the closed toe weave front wedges in soft black. Great everyday shoe though I did add a cushion insert. Just grabbed a pair of Fall's Jane platform clog, which are really stable for all the height they offer and the cocoa suede really conforms to my slightly on the wide side foot. Debating which color old school clog I will treat myself to next. Like a kid in a candy store. . . . read more

No 6 - Jane clog platform cocoa - Women's Clothing Near Me - New York, New York

I've been coveting a pair of No6 shearling clogs for over a year. I finally made the purchase. Unfortunately, when they arrived, they were the wrong clog (size and style). However, the customer service to remedy this has been outstanding. They have offered a solution that goes above my expectations. The several times I reached out, they have responded promptly and to my satisfaction. A good review from me! read more

Such a great boutique for artsy finds! Check out this review at shopwithdice.com (https://shopwithdice.com/no.6)!

This place is incredible and beautiful. The saleswomen were so sweet and helpful and this store is just a treasure trove of beautiful items. Great clogs!!! read more

WARNING: if you order online from this store and ANYTHING happens to your shoes en route to you, you are SOL. Out $400. While it's the store's decision not to require a signature for delivery, they refuse to accept shipper's liability. I ordered boots which never arrived and the store told me there was nothing they could do. No shoes, no refund, no store credit, nada. Would that be the position of a reputable business? One that cares about their customers? Nope. As many reviewers here point out, the customer service is shockingly bad. I was a first-time customer and, now, I'm a first-time yelper. Compelled to sign up just to warn shoe-lovers of what to expect if you place an online order. Steer clear. Take your money elsewhere! There are many lovely clog boots to be found. read more

Very helpful ladies who will patiently bring you multiple styles of clogs until you find your fit. It feels like a secret, tucked away on a historical block. Definitely the best place to buy socks in New York City. read more

Simply awful experience. Customer service was so bad it couldn't possibly justify anything more than 0 stars. Clearly these are fashion clogs only, because you can't walk more than 2-3 blocks without pain setting in. Terrible product. Terrible people. Terrible brand. read more

one of the worst retail experiences i've ever had. i ordered some dresses over the phone and i had expected them to play nice to the tourists that come from san francisco and love their clothes, but they act like i'm chopped liver and wasting their time. i asked to try on a dress and the sales associate is talking about how she needs to find a bedspread. while i'm in the fitting room, i hear the sales associate (the one who was talking about the bedspread) say she's going to go out for a cigarette. um, can you at least wait until i'm out the door to have your cig? you're helping a customer. while i'm in the fitting room! super rude and lost a good customer..guess i'll shop only at the retailers that carry their line from now on. read more

The best store in NYC for people that want something that no one else has. Timeless and tastefully fashionable, comfortable and confident. The sales staff is excellent and patient! Love this store. read more

I love the look of the shearling clogs low boots so went to the store in Manhattan to buy a pair. Lovely and very helpful sales assistant, however... whilst I was trying on a pair the shearling ripped away from the back seam. They gave me another pair - they also ripped. Third pair - ripped! They were very apologetic and told me it must be "dry hides", but unfortunately I just don't trust the line anymore. To have 3 pairs rip just shows that unfortunately they are not very well made, and for almost $400 they should do better. Shame. read more

Ladies, there is a sale on clogs this week! 12-5 tomorrow, 8/16 and saturday too! GO GET SOME! Ah!

My entire shoe collection is practically no. 6. I always have their boots on in the winter. I always have their sandals on in the summer. I have corset tan lines because I wear the corset clogs endlessly when it's warm out. It doesn't stop at the clogs. I love their clothing line as well!!!! Their line of silky dresses and pants are awesome!!! If I had an endless amount of money, you probably couldn't pry me away from the store. read more

This is my first stop the second I land in NYC. The best shoes ever, stylish, comfortable and chic. My only gripe is they don't have a store in LA! Thank you No. 6 for saving my feet! read more

Great clog selection every season and fabulous vintage finds. One of my favorite stores in the city and never have encountered a rude or unhelpful salesperson. This store makes NYC better!! read more

I bought the No. 6 Huarache Clog in "midnight" at Bird in Ft. Greene for full price. The first time I wore them the wood at the left toe chipped. The SECOND time I wore them the wood at the left heel completely cracked. Now I'm stuck with a pair of $275 clogs that look old despite the fact that I only wore them 2x. I'd like a replacement pair, but based on the reviews here, it's far from likely that I'll receive one. Ugh. read more

I am obsessed. The clogs, boots and sandals, are super comfortable and stylish. The staff are (almost always) friendly and helpful. It's very easy to become overwhelmed in the store since there is a lot to choose from and try. They are patient. The clothing and accessories are awesome and the staff are happy to help you try or style. I've gone in there more than once thinking I am getting one thing and I walk out with something else. In a very good way. I did have an issue with a corset clog needing fixing shortly after I bought it... and no issue, they exchanged in for something else on the spot. The shearling clogs are AMAZING. A+++ Only wish is that it is less expensive... read more

I have been buying clogs from No.6 for almost two years now and I still love them. I recently had a pair break and they had a new pair made for me with in a week. I also love their clothing line!!! I am inspired every time I go into the store. It is unique and one of a kind in the metropolis of Manhattan. read more

Most of the bad reviews for this place have to do with ordering over the phone or the return policy and I can't speak to that. I came in here and tried on a bunch of their vintage clothes and found the perfect dress. The curator for their vintage clothes has a great eye for classic, timeless pieces - it was easy to find clothes I wanted. You just have to be careful with the sizing with vintage clothes since size chart seemed to wander all over the place over the years. If you like it - just try it on and see how it looks on. :) I had a great experience with the customer service here as well! The ambience here was friendly, but also let me browse on my own and gave me the space to really enjoy looking through the clothes. read more

My entire shoe wardrobe consists of No.6 clogs, Swedish Hasbeens, and a few other random pairs of clogs from Sessun or Anthropologie. I've never ever had an issue with this store. I have 4 pairs of clogs purchased. There was one instance where I ordered a shoe online and didn't love it on my foot/coloring; I happen to be in NYC and they let me exchange the style. Love the vintage. The store is adorable and hidden. My clogs have held up well. I'm hoping to score a pair of star three straps for my birthday coming up. ha read more