Please be warned of a fraudulent plumber and their bad business practices, in which they try take advantage of a younger home owner. We called in to arrange to have a salt water softener disconnected and run new hot/cold likes to connect a new sink in the area where the salt system was located....$882 dollars later they did what they wanted not what we wanted. We were told they would show up with all the parts needed to do the job.
Plumber showed up so after my initial call and job description/request. My son and daughter discussed the job onsite with the plumber, and the plumber said it was not problem. we even supplied a drawing of the sink requirements. We asked for an estimate, yet did not receive one. The plumber he needed to get parts and would start the job the next day. The next day, yet showed up the next day and was still short of parts and spent 45 minutes getting the new part.
Then the plumber removed the salt system, then installed hot/cold lines at floor level, not sink level as requested or even measured the sink for height and placement. The plumber did what he wanted and charged me what he wanted without discussing, estimate, and following our request...
So I was charged the trip charge of $75 as a customary requirement for a plumber 10 miles away from the jobsite, 3.3 hrs. for labor at $145 and hour for labor for a simple job with my son as his helper.
We tried to stop payment on the check to discuss the issues, and they submitted the check and my bank failed to stop payment. So I called to ask about the payment and mentioned i have a canceled check for the payment, and was told to send them a check or pay cash, when the they had already received the payment. Since the plumber requires cash, you are stuck with having to sue them.
Therefore, I feel this is two counts of fraud...so I would find any other plumber and stay clear of this vendor...I know I will let all my friends and family know that they are out to rip you off. And we realize they will refute this review and to try to blame me for their fraud.... read more