BEWARE! I hired Spots and Dots to clean my rental property so that we could paint it for future…read moretenants. They assured me that they would do a deep clean of the property in one day for $700. Though the price seemed high, I decided to work with them because they came recommended by my property management company. However, when I inspected the house after they informed me that the job was completed, I was appalled. I had been clear that I needed all the walls wiped down and the baseboards cleaned so we could paint the next day, yet there was clear dirt on all of the baseboards and visible dust on the walls. They also failed to clean one of our two toilets, and they left tons of visible grease on the walls on either side of the oven. As I walked through the house, I saw more and more problems: clumps of dust bunnies left in almost every corner, cobwebs left hanging from light fixtures, dust left on top of every doorframe, dirt left in almost every window sill, etc. I immediately sent a message to the company expressing my disappointment, and even though they knew I was dissatisfied, they processed the full payment on my credit card that evening. Then, they refused to issue me even a partial refund, even though they clearly had not satisfied the agreed upon scope of work in the time they had agreed to perform it in. They also sent me an email falsely accusing me of refusing a walkthrough with them (I did a thorough walkthrough the following morning with one of their employees) and refusing to take any responsibility. A horrible business!

Their quote for trash removal was 3x what I paid with another company. It was the highest quote I…read morereceived. Not a good value... No comment on quality or anything else since I didn't hire them...

Really good job! They come to my apartment on time, and they worked quickly and efficiently…read more My kitchen smells really good after the cleaning. But I really wish they can clean the floor more, I can still see the dark spot on the floor. But over all I am satisfied

Used them twice and both times they did a great job. The cleaners were quick thorough and…read moreprofessional. Pricing is great and Dominick and Stephanie are quick to respond to questions. This is the 3rd cleaner I've used in Philly and We will be using them for regular cleanings going forward.

Living in Philly for 5 years, I wouldn't trust ANY other company. Carlos is professional and…read morereadily available for any and all concerns. I am forever grateful for their services. Well worth it. BEST cleaning service company in Philadelphia! Hands Down!!!!

I cannot say enough good things about Personal Castles. We use them for our property management…read morebusiness and have always had a wonderful experience, so I decided to take the jump and contact them for a personal job. I gave Carlos a call and he got back to me right away, we talked throughout the process, and he gave me a great quote. The actual cost ended up being very close to the estimate. I knew it would be more once they saw the house itself, but it was still super reasonable and fair considering the amount of work that they did and the time it took. I am absolutely blown away by the service we received. We hired them to clean our dusty old 3-bedroom South Philly rowhome before we moved out so that our landlord wouldn't hit us too hard with our security deposit. They went above and made the house look spectacular. It is absolutely stunning, it actually makes me wish I had signed a renewal to live there for another year. When they showed up, we hadn't fully moved out and we needed to clear out more space for them. They were incredibly flexible and understanding, told us what we needed to move, and came back two hours later. They could have just left us, and I would not have blamed them. When they got back they did the deepest clean I've ever seen. The kitchen, bathroom, living area, and all three bedrooms were sparkling. They got inside the cabinets and stove, and made the fridge look brand new. They swept and mopped the floors and cleaned every baseboard in every single room. They dusted the ceiling fans and took great care with their attention to detail. They caught every crevice and corner, not a speck of dust was left behind. I walked in the house after the cleaning and immediately had to email Carlos, absolutely gushing about the job they did. They also accept many different payment options, so I was glad to be able to opt for Venmo. It is so convenient! The cleaners at Personal Castles are absolute heroes, and I think our landlord is going to be very happy and surprised. The house is completely move-in ready. You will be doing yourself a huge favor by giving them a call, whether you're a landlord, tenant, or homeowner.

I had Alexa cleaning service for the first time today and left very impressed !!…read moreMy kitchen looks shiny and new and the floors finally clean of all pet hair and dust. The whole team was very friendly and hard working.

Appointment 1- on time. Appointment 2- slightly late…read more Appointment 3- very late. Appointment 4- did not even show up. If you don't have any sense of time, this is the cleaning company for you.

First time hiring this company. I am very pleased with…read moretheir work, the whole place looks so clean on top of it they are pleasant ladies. I highly recommend them.

I had an amazing experience with Tieneshia and her sister today! I just purchased a new home and…read morefelt overwhelmed with all that I had to do in preparation for the move. So I contacted Ms. No Spots for Move In deep cleaning service. Tieneshia responded to my request quickly. The day of service, Tieneshia texted me to let me know when she would arrive. Once she entered my home, she and her sister cleaned my entire house from top to bottom (inside and outside cabinets, fridge, stove, oven, mopped floors, etc.). The entire cleaning process took about three hours. I'm so impressed with all they accomplished. I can't imagine having to clean my entire house by myself while unpacking, doing laundry, and so on. And I have to say that their service was much cheaper than their competitors. I HIGHLY recommend Ms. No Spots for all of your residential cleaning needs!

Kris does a great job. I live in a 2 bedroom condo and he is very thorough in cleaning the…read morebathrooms and kitchen. He makes sure it looks professionally cleaned and leaves spotless surfaces. He is very professional and quick in communication. His rates are fair and he is very accommodating to your schedule. Highly recommend.

Kris has been cleaning our home for a few months now . He has never canceled , communicated well,…read moreand always leaves our home looking it's best. He's very pleasant to talk to and I feel completely comfortably inviting him in my home. He is affordable , professional, and trustworthy. He's great at tackling our dog hair and gets the burnt food off the stove we can never get . We look forward to his visits every month! I would recommend his services to anyone.

This is a deep cleaning task. I was not up for moving into a dirty property. It's just something…read morewhen you're cleaning for yourself and your own mess versus someone else's gunk and junk. Roberta did a fantastic job with nearly every part of the home.... We were at a time crunch with movers coming in a couple of days after a settlement. Reached out to a couple of cleaners recommended by yelp, one stood us up and really put us in a tighter time crunch. Roberta fit us in and did a phenomenal job! My favorite was the oven. I didn't think and I was not going to be use it if it couldn't be completely cleaned. I just need something functional in case we have to get a new one. She worked wonders on the oven. It looks brand new and smells amazing. The other thing I don't find time and I always find reasons to avoid are window bays or I don't even know what part of this the windowsill area that collects all the dirt from the outside between the screen windows... she cleaned every single one without a peck of dirt left.

I moved into a new house and wanted my carpets cleaned prior to moving in with a young…read moretoddler and they went above and beyond and were such a pleasure to work with and will definitely call them again

I scheduled carpet deep cleaning, and the appointment was confirmed through Yelp. But no one showed…read moreup. I called many times, no one answered.