I had an extremely disappointing and stressful experience with this body shop.
My car was in their possession for over 30 days following an accident repair. When I finally went to pick it up, I immediately noticed damage to the front driver-side bumper that was not there before. When I brought it to the owner's attention, instead of taking accountability, he tried to blame it on where I purchased the vehicle which is completely false. I know the condition my car was in when I dropped it off, and I even have photos to prove it was in excellent shape.
After some back and forth, he eventually agreed to fix the issue and told me to bring the car back. However, as a full-time nursing student and single mom, this car is my only source of transportation, and the situation put me under a tremendous amount of stress.
When I got home and took a closer look, it became even more clear that the damage was not minor. The paint was peeling, and underneath the bumper there were clear signs that the car had been hit while in their care. In addition, I noticed other small damages that were also denied when I brought them up.
What made this experience worse was not just the damage itself, but the lack of honesty and accountability. Instead of acknowledging the issue, the owner attempted to shift the blame onto me. That is unacceptable.
I had just recently purchased my vehicle before the accident, so I know exactly what condition it was in. This entire situation could have been handled professionally, but instead it became frustrating, stressful, and disappointing.
I would not recommend this shop based on my experience. read more