0 star. taking advantage of people during covid…read more visits almost a year apart one Pre-covid once post covid. The staff was so nice last year. This was done for USCIS form completion. I had to advocate for myself- and fight with staff to get what I needed after being charged a lot of money. I was not unkind or rude- but was treated as if I had been. This was un- professional and unappreciated.

I have had a very sick son and Dr. Niziol and his staff went above and beyond to help my son. If I…read morecalled an appointment was available for him. Dr. Niziol took time for us talked with us and did everything he could do to help us. My other son goes there and he is always patient with him as he has SPD. I would recommend this office to any one who wants a honest great doctor who takes time with his patients and does all he can do to help you. Needless to say my son is a happy healthy 14 year old and is back to being himself again. All I have to say to them is thank you so much and keep up your great work.

Dr Robillard and her nurse Heather are excellent. They always listen to any concerns or questions I…read morehave. Dr Robillard explains everything simply and goes over her plan of action thoroughly.

The best, kindest family doctor we've ever had. Took superb care of my elderly mother for her last…read moredifficult years. Patient, thoughtful, intelligent, resourceful. Calls you up personally to deliver test results, advice, etc. Fantastic, caring staff. Practice is now closed, but we feel blessed to have her as our doctor.

I have been treated by both Dr. Gentry and Dr. Teves and have received incredible benefits with…read moreboth doctors. Osteopathy, with physical manipulations as in this office, is an art and field that everyone ought to experience and know about. Unfortunately many people do not. I had an extremely painful nerve injury last year which both doctors treated and I could not have recovered without their help and guidance. The office is lovely as well, and is in lovely Cayuga Heights. Recommended for ANY type of physical ailment - osteopathy works.

I've been taking my 21 month old son to Dr Gentry for 4 months and the changes in him have been…read moreamazing!! He was a tongue tied, colic baby who had torticollis in infancy and started regressing around 15 months old. Since starting care with Dr Gentry his development has rebounded and he's regained all motor skills. I highly recommend the excellent care Osteopathy Matters provides. Words can't fully express how grateful we are to have found the right doctor to help our baby.

If you are having a colonoscopy done, be very careful that they "code" it correctly as…read more"preventative" and not "diagnostic." If it is coded as diagnostic, then your insurance will not cover the procedure and you will be out of pocket for thousands of dollars of medical expenses. This is what happened to me!

Was denied care at the urgent care walk in at Willow Ave. today 11/5/2025. The NP (Kristen) refused…read moreto see me as I had been seen for the same issue (chest congestion and cough) at the Hanshaw Rd. office two weeks ago. That is actually what I was told! I was then told that I could only be seen by my primary at this point (!?!?!?). Amy @the front desk (very kind) checked and my primary had no appointments until JANUARY! I was beyond angry. I demanded to see the office manager (another kind person) and she was able to get me a next day appointment with a Dr. Kuntz, he is not my primary GP. So, I was denied care because I am still sick?!?! I have been a patient at Guthrie for over 20 years and have experienced a sharp decline in practioner quality and availability for the past few years. I will be switching to another healthcare practice.

Kelli is so personable! She listens carefully to what you say and trust you to know your body. She…read moretakes time to make sure every question is answered. Additionally, she has a bright sense of humor which is always a win in my book.

My 95 yr old mother, with dementi, was seen today by a very unprofessional doctor! She has an…read moreupper respiratory infection, possibly pneumonia. No testing was done, no bloodwork because the phlebotomist wasn't available, no suggestion of a chest xray! The doctor just kept saying, in front of Mom that she was dying!! What doctor can be so insensitive or inconsiderate?! Mom understood completely and fired back that (No she is not dying!) and waned to leave!

Quality care, and professional people and atmosphere. My experience has been well. Would recommend…read morethis practice for other people.

My mother has severe dementia. I have had to manage her health care from 1000 miles away in…read moreFlorida. My mother has seen both Dr. Holmes and Dr. McCauley. They have both been terrific. I could not ask for better care. They have been great about coordinating with me and another family member in my mother's care which has made their job a little more difficult. I will always be thankful that she got such good care.

He was in PCP when I was a little kid. I have NEVER had any issues with him and NEVER have I ever…read morehad a better doctor!

awesome takes the time in his busy schedule to listen to your needs. very caring. he likes to use…read moreother things than drugs. will tell u if he refers who he uses with his family

I was a patient at Ithaca Family Medicine for 15 Years. and they were great. Since they have…read moreswitched over the CMA -- ca. 2022 -- they are the most incompetent, unsympathetic, rude and even illiterate set of "medical" practitioners that I have ever encountered (I use scare quotes because I don't really know that what they do should qualify as medicine, so much as abuse). They are incapable of refilling medications on time, often schedule, cancel or change appointments without informing me, and my medical plan is occasionally changed -- seemingly on a whim -- by practitioners with whom I have never spoken., and who know nothing of my history or chart. The attitude towards health, in general, is putative: you are at fault for requiring a refill on time of a daily medication that they have prescribed (and they often even argue with you about the pharmacy where you wish to pick it up, suggesting less convenient alternatives), you are a nuisance if you require an appointment, and you will generally be "scolded"in a demeaning and dehumanizing way if you are not aware of policy changes of which they never informed you (or anyone else). Its really a shame, as the doctors were superb and erll-loved folks around town for years. But they have almost all retired or gone somewhere else. Now it is a travesty of ignorance mixed with anger and an utterly unfounded, unearned, and abused sense of authority. Horrible. I have never written a Yelp review before, but this place has been bad enough to warrant one.

I am 83 years old and I've been seeing a doctor there for almost 3 years. Finally dawned on me that…read morehe hadn't prescribed a physical exam and all of that time. In another instance I noticed A1C test that was outrageously high. Got no comment from the doctor and no follow up A1 C test. Their online patient portal can't be relied upon to transfer any of your messages to where they are needed. The whole Software effort is a joke, a sham so that they can say they have a patient portal, how miserable. From the reviews I've seen around for this company, it doesn't look like there's anybody minding the store. I guess that all of the doctors are operating independently and nobody is being careful that the organization has a good reputation. This one doesn't. I decided that if I have to tell my doctor what to do, I need another doctor. I did it.

Terrible doctor! Haughty and pompous. One star is far too much for this woman. She diagnosed and…read moremedicated me before she suddenly changed her mind and said it was all in my head. I ended up in the hospital. She promptly dropped me as a patient with no ceremony. I discourage anyone from seeing this incompetent "doctor".

She keeps changing her name on Yelp because she doesn't want anyone to leave a review about what a…read moregod-awful doctor she is. She tells patients not to go to ER or take pills when critical and many patients lives are ruined because of her. Please contact me for details around her if you are considering using her or are a patient of hers. Her name is Marne O'shae - putting it in the review so if she tries to alter the spelling of her name again, it shows up when you search for Marne O'shae or Marne Oshae.