I've been impressed with the care quality at Estrella Integrative. Also, administration is friendly…read moreand helpful.

Well, I've been being seen at this facility for sometime now and in the beginning there was…read moreinsurance mixup constantly and now I've acquired a balance ..I pay that balance every single month and every single month I get harassed with about 10 phone calls even though I've made the payment like I've committed to making the payment It is the most frustrating company I've ever dealt with, and I'm looking for a new doctor to be honest

The doctors are great and the ladies at the front counter are doing the best they can, but they are…read moreclosing like 90% of their locations and it is taking forever to get a message through or to get help if you're not established with these guys already do yourself a favor, and look somewhere else

I was startled how Dr mistreated my son and me. My son felt disrespected when he saw Dr for ADHD,…read moreand I was overcharged for visits and misdiagnosed for PTSD when I saw Dr after serving in the military.

Never returns your calls. I needed refills on my medications but they never return your calls.read more

Worst PA in the world I have had him as my therapist for 2 years and the only reason I stayed is…read morebecause he gave me my Adderall although it was never on time I didn't really wanna look for another therapist. This dude has prescribed me like 15 different medications that I don't need that I don't even take. I'm pretty sure he is out of business now but if ever comes back unless you want 45 different medication prescribed to you or late prescription orders I wouldn't recommend him.

Probably the worst experience I've ever had with a medical professional, although he's the furthest…read morething from professional. I was referred to Dr Alam by my PCP. After calling his office I left a voicemail asking to return my call to schedule an appointment. I get a call back from the doctor on his personal cell. He asked me to text him all of my info so that he could have his staff see if my insurance was covered. After doing so he texted me back as if I was his staff. I let this go as we are all human but thought the whole thing was strange as usually a front office/secretary handles this but instead it seemed more like a two person office, him and a woman named April. He called back to schedule me and told me my copay for the visit would be $15(very clearly said 1-5). After being scheduled I had a Telehealth appointment with the doctor. He answered the zoom call with what sounded like a tv on in the background of his home and then set me down to stare at the ceiling while he searched for his AirPods. Again, I thought it was pretty unprofessional but brushed it off until he completely tried to disregard my concerns when explaining how I had been feeling which was obviously the reason for my visit. He quickly rattled off some medications to be prescribed without even explaining how they would help or anything about them and collected my card info for my copay. 2 weeks later I noticed a $150 charge on my card. I called to see if they had accidentally added a 0 when charging the $15 copay and again had to leave a message since their office doesn't answer during regular business hours. Instead of a call back I received a text from a person named April telling me that they have a $230 initial intake fee and that they charge their patients $150 in the event that their insurance doesn't pay. Mind you, she couldn't even spell my name correctly in the text. Upon speaking with my insurance company they told me the office never even filed a claim and that they never should have charged me anything more than my $15 copay. After having to make several attempts to speak with the office about this I finally spoke with April the front office and medical biller (maybe? Obviously not a trained medical biller if she is) and she told me they charge patients that because 9/10 times the insurance doesn't pay their intake fee. I told her they needed to refund me immediately because it's illegal to charge my card for an unauthorized amount which should have only been $15. 7 days later my card was finally refunded the difference of my copay and then they filed the claim with my insurance. Well, my insurance paid even though she told me they likely wouldn't. I truly feel like I was charged the amount rather than them just billing the insurance with the claim which is illegal. I highly recommend taking your mental health concerns to ANY other doctor. Save yourself the additional stress. I have worked as a front office secretary and my mom is a medical biller. Their entire process for handling patients and billing is wrong and absolutely horrible.

I went to Dr Alam hoping to see a psychiatrist, but instead I got a short meeting with a man who…read morerepeated himself several times regarding why holistic medicine and CBT are the best treatment for adult psychiatric disorder. He gets two stars instead of one since he at least refunded me my deposit when he grossly failed to meet my expectations.

Came to my door and caused my dogs to bark, waking up my grandchild! There are signs stating no…read moresoliciting and no door hangers that they ignored both! If they can't pay attention to detail how can they provide adequate medical services......

As soon as you come face to face with this dude you can just tell he dislikes his job. Shows little…read moreto no sympathy for his patients. Doesn't even bother looking at notes from previous appointments. Please look for a different provider that will take your mental health seriously.

How do I say NO STARS? Her license has not been renewed people, it's EXPIRED and complaints there…read moretoo. As a CAA she recommended returning custody to a man with 41 missed U/A's 10 positive for opiates who can not hold a job and bankrupt but had the funds for whiskey. She failed to review his medical records even when asked given he'd been hospitalized for addiction over 6 times. Had not visited his daughter in 4 years and recommended counseling for the opposing when there was no diagnosis and she legally can not diagnose anyone without a license and she called not one witness (Over 20 were provided) that knew the child said she did not have time to read the over 200 pages that were sent to her. She had from July to November. Charged $700 for the 1 hour web meeting she rolled her eyes through a lot of it and told me how to go about filing severance but sent the child back to unsupervised to father who had not been visiting at all. She would not take calls from child's teacher who wanted to report something. She ignored documentation of 4 other women father was abusive towards. She did not call child care provider or meet the child she took the testimony of the opposing parties council Maria Lawrence of Lawrence Law and ran with it who is facing a second bar complaint for lying about father's sobriety along with her client. May they rot in the darkest pit of hell.

I have known Lisa for 15 plus years as a therapist/peer. She is extremely knowledgeable,…read moreprofessional and ethical. Lisa is a awesome "no nonsense" therapist who is extremely effective.

Dr Krista Pellicore cares about me. I can see it in the way…read moreshe treats me. She has been my PCP For some years. As we get older we need a top Primary Care Physician more and more. Dr Pellicore fits that bill.

Terrible experience with Brandon Webster. I was in need of a new psychiatrist since mine had…read moreretired. Brandon stated off asking me what "drugs" I was expecting him to prescribe and I was so confused when he was trying to talk me out of continuing the appointment. I was really struggling with my husband dying of cancer and he treated me like he could care less. His demeanor and approach was lazy, lacked any form of care/compassion...he just asked me a bunch of questions hurriedly and I really started to question why I was wasting my time. I left the appointment feeling worse than I felt before. Im so glad I found a place that actually cares and it definitely is not this place.

If you're more than 10-min late, their office charges a no show fee of $150. Things happen and it's…read moremy fault, but this stings (to put it nicely). Also, they require visits every 90-days. My wife has great care, once a year, for the same treatment. I'm taking my records there.

My experience at this practice started off quite well. However, the nurse practitioner I initially…read moresaw has since left. I have generalized anxiety disorder and require a low dose of an SSRI. Currently, I'm scheduled for appointments every three months, during which I spend less than three minutes in the office simply to renew my prescription. Despite the brevity of these visits, I receive a bill for $176 each time--or $405 without insurance--which I find excessive for such a brief consultation. As a result, I've decided to seek care elsewhere for my medication needs, as there's no justification for such high costs for a three-minute appointment. I work in a hospital and have great health insurance. It feels criminal that these types of prices are being charged for such a simple visit