I would give it 0 stars if I could..
I was just at the Tirecraft store in Nisku Alberta. I had called on Monday to make an appointment for 8:00 am on Friday morning for a tire changeover. The price I was quoted was $135 for this service. I arrived to find out that the guy who I had talked to on the phone had lost my appointment - so instead of being handled immediately I got to spend 1.5 hours waiting for my tires to be changed. After the wait I was presented with the bill for $179.88. When I protested that I was told $135 - your clerk said...
" well sir - I don't want to call you a liar - but ... the price is not $135"
First off who the hell talks to a customer like that. Second your company's deceptive tactics are ridiculous. I'm seriously angry at paying $45 more than the quoted price.
Called the manager - they really don't care about losing customers. read more