The service was just OK. The room wasn't ready at 3:00 check-in, so we waited. Also told that the…read moreking bed that was on the reservation, the one that we booked, was not available. We optioned for the only rooms left 2 queen beds. Disappointing. When we finally got a room, after going back to the front desk, another person told us that the rooms WERE ready; however, there was still no king bed. He said he would comp our self-parking. (I rolled my eyes privately) (jump ahead......did NOT work when we drove out of parking to 40.00.). Restaurants were wonderful. All the services there were very good. LOUD. Really LOUD throughout the hotel. Food was wonderful, but yelling to speak to table guests. If you want to be in a nightclub for 24 hours, this is your place. But...at some point, maybe in the restaurants......lower the music a bit.

It's an upscale strip hotel resort. We were invited as guest for a company event. Upon arrival we…read moreparked and supposed to get reimbursed for parking but we got charged and have to dispute the charge. We got reimbursed. The check in line was extremely long. We waited over an hour to check in only to be told our room isn't ready yet and they would call us. Well we never got the call. We decided to use the pool while we waited. 6 hrs later still no phone call or text so we went back to the front desk to check and was told our room has been ready for awhile but we never got the call. So we would've waited for no reason. Good thing we're local and has a car. I can only imagine how stressful it would've been had we been visiting from out of town and have no car. I guess we would've checked our bags in bell desk if that's the case. Once we got our room it was beautiful! We had a good size bathroom, separate living room and balcony. The bathroom has a jacuzzi jet altho I was too tired from activities to use it. I just took a quick shower and hit the bed exhausted each nite lol The amenity is great! Long walk thru the casino and had to go upstairs 3 floors to get to the pool entrance but at least the pool provides complimentary cold water and towels. Plenty of restaurants to choose from and lots of slots machines, video poker machines, table games. Lots of bars to choose from. Their main attraction seems to be the chandelier bar which have millions of Swarovski crystals. Definitely a photo opp! We ate mainly at the convention room since this was a work event and the banquet staffs gave superb service. I even made friends with a few staffs. One of the staff member brought us a bowl of berries since I made a joke about my hubby always looking for berries lol sadly I forgot his name. Our company also booked our excursions as well which was attending the "O" show complete with open bars, dune buggy in the desert and party at Vanderpump nite club and pool. See why I was exhausted? Lol We had a blast tho. Everyone was so nice and welcoming. We can't wait to come back and stay here again. Hopefully next time there won't be a mix up with parking and shorter line at checked in. My only disappointment was that we didn't get to try their buffet, Wicked Spoon. I was hoping for ayce crab legs lol

I stayed at this resort a whole business week for a professional conference. I booked 2 months in…read moreadvance because I was selected to be a speaker/presenter at the conference. When I arrived, by rideshare, I was dropped off at the front entrance. It was super busy and there were a whole lot of cars. I walked into the lobby with my luggage and went to the registration counter. The person who checked me in was awesome. After receiving my room keys, I made myself up to my room. I had to walk through the casino, and there were a lot of people inside. It seemed like a very lively place to be. I got to my elevator area and it was great because they have guards verifying that only hotel guests are entering the room towers. They have a scanning machine where you scan your room key to verify that you are a valid guest. This made me feel very secure and happy about where the conference chose to host us. I had stayed at the Palazzo before and I was super impressed with that property in this resort. Let me tell you the Venetian was five or six star to me. This place is super luxurious and well appointed all throughout. My room was absolutely fabulous, very clean, smelled awesome, and I didn't itch at all during the whole week of staying in this room and sleeping in this bed. The marble floors of the bathroom were phenomenal. The shampoo, lotion and conditioner, plus body wash was amazing and smelled wonderful. I will happily stay here again and I signed up for their Venetian rewards before I came. Unfortunately, my $1700 stay did not make it onto my Venetian rewards account for some reason, I even paid 2 months in advance. I went to the Front Desk of Venetian rewards when I checked out and they were not able to help me to apply the $1700 stay to my Venetian rewards. This was super disappointing and so I should have taken a star off for that, but the stay experience was awesome. The pool complex is amazing as well as the conference center. Everything at this resort is fantastic and I highly recommend going to the: Grand Canal shops to peruse, enjoying the gondola rides, the wonderful shops, being able to go to the Wynn property, and the Palazzo property, from this location, was all awesome. Venetian is my new LAS VEGAS GO-TO Resort!

Our stay fell short of expectations due to a series of maintenance and housekeeping issues that…read moredetracted from what could have been a comfortable experience. Upon arrival, the first red flag was visible mold spotting on the bathroom mirror--an unappealing start that raised immediate concerns about the room's overall cleanliness. That concern was validated when we discovered stray hairs left in the bathtub, clearly indicating the bathroom had not been properly sanitized before our check-in. The room's technology was equally frustrating. The television suffered from persistent buffering, with a loading circle interrupting playback at random intervals, making it nearly impossible to enjoy any programming. Additionally, the wireless charging pad on one of the bedside tables was non-functional--a small but annoying inconvenience in an age where we rely on bedside charging. On the environmental side, the room was woefully under-lit. Despite its generous square footage, the existing lamps and overhead fixtures created a dim, cave-like atmosphere that made unpacking and reading difficult. The refrigerator was set too warm, failing to keep our perishables chilled, and the ice machine was either broken or entirely out of ice, which was a disappointment for a group hoping to cool down after a long day. For a suite advertised to accommodate six people, the storage planning was perplexing. The room itself was spacious enough to host a small gathering, yet luggage space was extremely limited--there were no proper luggage racks or benches, and the closet contained only a single robe for six guests. Cabinetry for clothing was also scarce, forcing our group to live out of suitcases on the floor, which cluttered the already dim space. Navigating the room itself was awkward, with a confusing layout that made it hard to find light switches and outlets. Worse, the room was located at the far end of a labyrinthine hallway, requiring an exhausting amount of walking just to reach our door each evening--something that should have been mentioned at check-in, especially for a larger group. Overall, while the bones of the room are good, the execution in cleanliness, functionality, and guest-ready preparation was severely lacking. With better lighting, working appliances, proper storage, and a thorough deep-clean, this space could be wonderful. As it stands, I would not recommend this room for families or groups without significant improvements first.

Vegas without breaking the bank? Say less…read more The M Resort is hands down one of my favorite places to stay! This trip was even better because they now have $5 top-shelf drinks (yes, you read that right ). We had plenty of drinks without emptying our wallets--which is basically unheard of in Vegas. We stayed over 4th of July weekend, and it wasn't overly crowded, the staff was super friendly, and the whole experience was amazing. Every time we stay here, it reminds me why we keep coming back.

system is slow, and only have a couple of cashiers working to cash people out, create accounts and…read morefix issues. So they get backed up. Those 2 cashiers that are at the windows have priority lines that they call first before general lines There's like 12 other people in the general line and 5 people in the priority line. And they keep coming to priority line so to cash out it's sooooo slow

Overall experience is great, however, the call center workers are rude AF. Especially the black…read moreones and no I am not a racist I just call it how I see it. For some reason they lack empathy and basic respect. The towels are a bit beige for my liking. They need to have whiter towels. There was a random towel by the curtain when I walked in my room. A lot of things were already removed from the mini bar. Some of the women that work there treat you a bit rude. Most of the workers (especially males) are nice and helpful.

We had an incredible experience at this hotel! Despite the line at the check-in counter, the…read moreprocess was remarkably quick and efficient, and we were in our room in less than an hour. The staff was incredibly friendly and welcoming, from the front desk staff to those who managed the rewards cards. The Hall of Excellence was another highlight, offering valuable information and assistance. We eagerly anticipate our next stay at this wonderful hotel. The room we were given was spotless and offered a fantastic view! Love love it!

Linda in retail at the gift shop was amazing! very personal service, extremely helpful and so kind…read moreand friendly. can't wait to go back and visit her and make more purchases! Thank you for making shopping even more fun Linda, for this lady from Oregon!

Linda at Essentials Store was so helpful and kind to our bachelorette group! Loved the outfits too!read more

First time staying at the Wynn. Beautiful room, overlooking the Wynn golf course. Fancy decor…read morethroughout the casino. Plenty of slots and tables open during a weekday. I lost, a lot. lol but I had a great time and hoping to one day get a tee time at their golf club course. I didn't have the buffet this trip but I've came to the Wynn just for the buffet in the past and it's great. Wide selection of food and high quality items. The service everywhere was very nice. We didn't wait long for most things. Water, help with directions or reservations were made very easy to obtain which is a plus when you've had a long hot day on the strip. I'll return, they owe me a comp for all the "donations" I made this week.

Came to visit the Meta Lab. Didn't go into the casino…read more Free 3 hour parking which is nice.

Anthony Gomez was truly a delight to our evening! He went above and beyond with our service and was…read moreone of the nicest persons we met during our stay!

I really enjoyed my experience at The Reserve at Park MGM. I've previously stayed at Park MGM so it…read morewas interesting to try out the Reserve. There's a separate check-in area for The Reserve which I really liked. It was not crowded at all. Upon checkin, they gave me a coconut macaroon which was amazing! I did like that special touch. There are separate elevators going to the Reserve Rooms. However, it is still shared with some of the upper floors from Park MGM. I know that other hotels on the strip have separate elevators exclusively for separate parts of the hotel. I really enjoyed my Atelier room. It was a little bit larger than the standard room. The distinguishing factor about this room is really the bathtub in the room. However, the bathtub itself seems to be a liability for the hotel. I have to say that someone can easily slip and fall in the bathtub. Use extreme caution when using the bathtub. I loved the European french decor. The toilet was a little far away from the bed, but I suppose that is good if you are traveling with somone so when they went to the restroom, it would be less noticable (more privacy, less noise). Since they are hardwood floors, I can hear chairs being moved around from the rooms above me during my stay. I was a little bit irked. Other than that, my stay was quite enjoyable at The Reserve.

Danielle Charthouse was the best. She went above and beyond to make sure our expérience was…read moreunforgivable. Food was very good and tasty

I went to Charthouse and had a great experience. The bartender Tiffany was friendly and bubbly. Not…read moreonly did she make a great cocktail, but she took time to interact with me and the other bar guests. It's that type of friendly service that would make me return to Charthouse.

It's been a good 10 years or so since I last stayed at this hotel. Normally we'll pop in for a meal…read moreat their late night cafe or one of the sports bar inside. Or a little gambling here and there. They do have a nice strip that suppose to resemble the cobble streets of the city. With restaurants, pizza shops, and everything you think New York City has. Its a cute little wander to see what they have. Il Fornaio is a restaurant that we also frequent at this hotel. What's also good about this place, they have a section that caters to kids. The little arcade areas and the roller coasters. Not a lot of hotels have things for minors which helps when you have family that's underage. Mainly we've been popping in for the sports bar for all the sports that's been happening lately. It's a decent hotel and casino. Pretty affordable and you feel like you're getting your moneys worth. I don't know if rooms are updated as it's been years since I was last here. But they do have some nice restaurants along the cobble streets. More of a take out and find a place to sit restaurant, but pretty cool.

Went from a roomy well furnished timeshare with coffee, fridge, and amenities, to having to wait…read morefor a room type we booked (as usual) cause none where available. Asked for a room close to elevator, gave us one at the other end of the long twisty hallway. Room has no coffee, fridge, water, or much else. You just get a bed, TV, and a bathroom. There's an empty space where the fridge used to be, so they had it before but eliminated it to 'cut cost' for higher margins. The liner on the ice buckets doesn't fit (pull it over one side, the other side pop off because it's too small) so basically useless. When you try to fill it, ice just fall around everywhere instead of in the bag. Motel 6 level of comfort here. Employees that looked like they're tired of dealing with the multiple guest issues week after week. I don't blame them. $15+ 6-5 Blackjacks, 3-zero roulettes and slots you lose 15% of whatever you bet. Offer less while charging more is a great business strategy. The rubes keep coming anyway, why not? Went to eat at the Mexican restaurant downstairs, $30 for mediocre fajitas that came out lukewarm like reheated leftovers. Bland bland bland like school cafeteria Mexican night. Are we having fun yet?

The WA in LV is a beautiful place to stay, especially if you are looking for an elevated experience…read moreon the strip, minus having a casino on the ground floor. Yes, please. It seems as though their renovations have been completed. If you stayed here when it was the Mandarin Oriental, you will remember you had to go to the 3rd floor to check-in. WA kept that process until the most recent reno. You now checkin upon entry, like most places, however, you still go to the 3rd floor to access the guest room elevators and restaurant. I really love all the new touches and also enjoy the touches they kept from the previous franchise. The check-in staff was above and beyond friendly and looked for ways to make sure you would best enjoy your stay. After a long drive and plane ride, it's nice to chat with people who are genuinely engaged in getting to know about your stay. We had made reservations for spa treatments for after we are arrived and we thoroughly enjoyed that time. I would go as far as to say the WA spa is one of the best spas on the strip. Fabulous. The WA is a wonderful strip hotel in a great space and a lot of convenience in and around.

Pretty good stay at this Waldorf Astoria location. As always, going to Las Vegas/Paradise feels so…read moremuch different when it is not connected to work. Speaking of location this place is in a very good location putting many establishments within a short walk or inexpensive rideshare. This is one of those hotels where there is plenty to do within the walls of the hotel........except gambling. There is no casino in this hotel as with many hotels and I enjoyed that aspect. The great part is that this location is located near what was once known as CityCenter and is now known as the Aria Campus. This is where plenty of newer buildings are located and plenty to do in this area. Check in and customer service were spot on. Of course, this being the Waldorf Astoria there are aspects of customer service you expect to find here that goes beyond other hotels. I especially like it when all your included amenities are explained without having to ask or even explain it to the front desk. The hotel staff comes early in case your room needs a refresh but if you leave your room later, they will leave a nice little paddle on your door to let you know they stopped by. It is very easy to reschedule a time for them to come back and may not be needed since they clean your room everyday. I mentioned to the front desk that I needed something and from the time I spoke with the front desk to going to our room on the 17th floor it was already in the valet door. A good stay but there were a few attention to detail aspects that could be worked on. I noticed there was a significant accumulation of dust at one of the vents. Also masking tape was used to keep the shower door sweep in place. Not something you would expect to see in the flagship brand within the Hilton Worldwide portfolio.