Started off rocky but ended feeling relaxed. Found a Groupon for a couples massage, but we weren't able to book an appt for a month out because they can only accept a limited number of Groupons a day. There was no call or text in advance to confirm the appt so I called 4 days in advance to confirm my appt. We arrived 6 min late, and they said they will have to dock 15 min from our massage time. I don't understand the math but ok. Then, they said we have to wait for the therapist who is running late. I don't understand why we are getting docked in time when the therapist isn't even here yet, and we didn't get a call or apology in advance of our massage time that their therapist was running late. Then we ask, how late is this therapist. The receptionist says the therapist has a flat and is getting it fixed. They couldn't call someone else to come in? Are they expecting us to wait? We asked to reschedule the massage since we already booked the Groupon so we have to use it. Pretty annoyed since we wasted over one hour to get there and back after waiting a whole month for the appointment. We rebooked it for the next day same time. Came back the next day and ten minutes early this time. We were asked to leave our shoes in the front and wear the provided slippers. They took us to our room that had two beds side by side. They provided a nice soft fluffy blanket which felt so warm and comfortable. The massage itself was amazing. My therapist, Hannah, started with my back and worked through my knots and stretched my arms and legs. She used a generous amount of oil and washed it off with a hot towel. The head and face massage was probably better than the more expensive day spas. I was left feeling so relaxed. It's a no frills massage place and their prices are more than reasonable. Located upstairs and turn right. Parking on the street or in the back behind the building. Their massages are so good and totally worth it. I would come back and get another massage and try their other services. If they worked on the customer service in the front end, I would have given them 5 stars. read more

Evie's Beauty & Wellness - Couples massage room - Massage Therapy Near Me - Garden Grove, California

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Wouldn't come back or recommend this place. Went here 2x's, back to back days. First day was fine, they did what we paid for. 2nd day, the ladies were lazy and didn't want to provide our service to us, not only did they lie so that we would separate into different rooms, they jipped us on time and service. I called the owner to let her know but obviously she didn't care about how they were less than accommodating for a service they offer and the service not provided for the money paid. Anyhow, they walked us back to the room that they had refused and lied about that was available at 4:30pm, at 5:11pm the lady sat me up and told me I was done, that our service was over. I then said, I paid for "60 mins scalp massage and mini facial" isn't it supposed to be an hour? And you didn't massage my scalp, neck or shoulders I was just here yesterday and you serviced us, I know what this service entails. The lady then rudely was like "no, done I did 60 mins". Can't lie to me, I had my phone in my hand. I clearly showed her it was 5:11pm. She then said oh you come in 4:15pm. Complete lie. Seriously, don't sell a service and then cheat someone out of it. We paid $100 cash for 2 people the first day with $30 tip. The second day, $100 cash, no tip deserved. I don't get why people act like this in the service industry, y'all don't want that tip or return income, OK! read more

Evie's Beauty & Wellness - The 2person room that they hate preparing and will lie that it's occupied so they don't have to move equipment or water. - Massage Therapy Near Me - Garden Grove, California

DO NOT, I repeat, DO NOT PURCHASE A GROUPON OR GO TO THIS PLACE. I wish I had listened to some of the negative reviews on here, but I figured I would give the benefit of the doubt since there were also some positive ones. I purchased a Groupon and made an appointment and let her know over the phone that I had a Groupon. The appointment was made about two weeks in advance. I showed up on time and the store was completely closed. I called and it rang for a bit then I left a voicemail. I waited another 10 minutes called again and this time it went straight to voicemail. Again, buyer beware I really hate to post negative reviews especially when it's someone's livelihood but this was completely unprofessional and a lack of organization and communication. read more

Evie's Beauty & Wellness - Massage Therapy Near Me - Garden Grove, California

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This has been the worst Groupon purchase ever! Beware it goes by Nirvana head Spa on Groupon and has a different name at the door, big red flag already. I bought a scalp treatment from Groupon. The place is at a super ghetto strip mall, the actual scalp treatment is more like a hair wash with 5 minutes of massage. The room was extremely cold and the water was cold the whole time. The lady that washed my hair was going to leave without blow drying my hair with water dripping down. Now I hope I don't catch a cold from this. I would not go back even if it's free. read more

We (my husband and I) had the BEST experience here!!! Long story short he had booked another place prior as a Mother's Day present however messed up on the date (leave it to the men ) we called here and they were sooooo accommodating! Got us in right away! It was AMAZING!!!! The girls were so friendly and wonderful at what they did. The massages were just the right pressure and very relaxing and I don't think my scalp has been this clean ever! We came from Torrance (about 45-60mins away) and will definitely make the drive back!!! Excellent!!! A million thank you's for a great Mother's Day present done exceptionally well! read more

I called and attempted to make an appointment for the 4th time as they always seem to be booked. The receptionist asked if I was using groupon or cash. I told her a Groupon for a couples massage. She said they were no longer accepting Groupon's. I contacted groupon previously and complained for a refund since they were always booked. Groupon contacted the business and they confirmed they were accepting them. Bad business and clearly liars. I would stay away from this place!!! read more

I had a really relaxing experience at Nirvana after a busy week. I signed up for the facial with hair wash appointment. The spa is located on the second floor in a building so it's a little hard to find but once I was inside, I was greeted and felt welcomed in. There's a big parking lot in the back and there's street parking in the front of the building. The facial felt very nice and the hair wash session was so relaxing with the correct amount of pressure. She also included a neck massage that made the whole experience wonderful. I'm definitely returning for their services! read more

Chilli did a fantastic job working on my knots and tense areas. Tried them using classpass and they took my booking on 2 hour advance which was convenient. I also met Kate the owner and she was super sweet, offering me an after massage water and snack. Friendly staff and will definitely come back again. read more

Tried this place out. Customer service could have been better but the facial/ neck & shoulder message was definitely relaxing (60min) I'd go back again. This place also goes by "Nirvana Head spa" read more

Evie's Beauty & Wellness - Waiting room area. They provide snacks & water. - Massage Therapy Near Me - Garden Grove, California

Me and my girlfriend got the special for the scalp and facial, this is one of the best experiences I've had with getting massages. Kate is really nice and took care of both of us. We would definitely recommend family and friends to come here! read more

I have been practicing the Art Of Massage Therapy since 1987 and have been receiving many of hours of bodywork since. I got the scalp/Facial and Massage. Cindy Was My Therapist. She was in tune to my needs and gave me two hours of complete relaxation. I wish I would have gotten the name of the girl up front that made my appointment but she is super Sweet! Thank You for the Great Service! read more

Hanna has the best hands for a deep tissue scalp massage , I slept like a baby so relaxing I felt refreshed and recharge . read more

Evie's Beauty & Wellness - This is one of the many private room available - Massage Therapy Near Me - Garden Grove, California

Didn't have the best experience scheduling the appointment. When I first called I told them I had purchased a Groupon and I could tell the lady on the phone was annoyed by that but she said I could come in after 5 as they closed at 7 . I showed up at around 4 ish and they were closed . I called again and the lady said there was an emergency and they had to Leave . I was like ummm okay. I ended up rescheduling for the following day but her comment "next time don't purchase a Groupon " did not sit well with me and made me uncomfortable so I chose not to even go to the appointment and traded on my Groupon points for another location. read more

Asked to make an appointment for couples massage then mentioned I bought their Groupon she said they are fully booked till March cause they can only take 4 Groupon a day ....... It's January 6th you mean trị tell me you booked out for 3 months.... Then proceeded to say but if you pay cash I can get you in At anytime like what why offer Groupon if you can't even use it . Left a bad taste in my mouth won't be coming here and will be returning my Groupon . FYI couples massage is 93 and on Groupon it was like 83 so 10 dollars more she wanted that's crazy ‍ read more

DO NOT BUY THEIR GROUPON VOUCHER. Total scam. They will Not accept Groupon voucher, but they will tell Groupon that they still do biz with Groupon. read more

I don't get why this business has such low ratings... I went with my daughters today and everything was great! There were 3 of us & scheduling the appointment was easy, paying with the Groupon was easy, communication was great (zero issues), & the massage was amazing! I get massages on a regular basis & this place is definitely better than others that I've tried in the past. Will definitely be going back! read more

Yeesh.... Heads up, don't bother calling them or booking an appointment. Rude over the phone service and customer service. Not a welcoming place. Also tip: they don't accept Groupons! read more

I'm recommending this place to all my friends! My first visit was a hair treatment and massage and that was so relaxing!! Then Sheren gave us a demo on the cryo and I was sold!! I've had 3 cryo treatments and it's amazing!!! read more

Please believe all the bad reviews this place has. Do not waste your money here. I paid for a Groupon for a couples massage. When I called to make my appointment the woman is refusing to provide the service that was already paid for. Saying "well call Groupon for a refund. I don't take Groupons." When I contacted Groupon and they are refusing to give me a refund. Stay away from this shady business. read more

My girlfriend booked us a couples massage at Nirvana and we both had a great experience. The lady at the front desk was very welcoming when we arrived. Our massages lasted an hour and they did an amazing job! No complaints, I would booked this again. read more

Cindy is amazing and has great pressure. Used my class pass credit but definitely coming back and recommending to friends.

Hannah is awesome!!! Would definitely come back to see her again. So sweet and patient!

Worst experience ever! I purchased a hydrafacial the lady on the phone requested I get a massage so I agreed. When I got there my room Smelled like mildew and the room was freezing. My massage was supposed to be for an hour which was only 30 mins, oh and for my hydrafacial I never got one the lady put towels on my face and a streamer on the left side of my face and that was it! She ever even used the Machine. I went to the front desk to ask why she didn't do the hydrafacial she told me the lady didn't know how to use the machine and next time to come to her and she will do it for me. Like wft I paid for a hydra not a hot towel on my face. It was a complete waste of my time and money and it was my birthday! I had to drive somewhere else and spend more money to get my facial. I would not even give one star. I'm sure this must but be for happy ending these are not professionals massage therapist or estheticians. read more

0000 stars!!! WARNING! Do not use this spa. If you bought a Groupon they do not honor even thought it says the voucher never expires. I purchased a couples massage Groupon that states it never expires (only the promotional price) which states does not expire until May. I called to schedule the appointment today and the very rude and unprofessional woman who answered the phone said they do not accept groupons. This cost me 110.00. It is false advertising. They should honor what people have purchased. read more

Very good. Had Cindy I believe. I Would definitely go again. Very relaxing. Good value for sure. Clean.

I would give 0 stars if I could. All the lady did was aggressively scratch her nails into my scalp to the point that it became irritated. I gave her the benefit of the doubt and let her continue with the "massage" because I was expecting the neck massage that was included in the package that I requested. She scratched my head for about 20 mins then told me that we were all done. There was no neck massage. She didn't even provide me a towel to prevent my wet hair from dripping onto my back. My hair was left in knots and to make things worse the products that they used turned my hair orange and left it feeling oily and dirty. I wouldn't recommend this place at all. read more