Deejay is super nice. I messaged a few weeks ago in preparation for my car to be shipped (family…read moregift transfer) from the East Coast. He responded quickly to my questions on Yelp messaging and answered all my questions, whereas other services either didn't reply for a long time or didn't even answer the question (or maybe didn't understand?). When the car arrived, I called him and he explained exactly what to expect. Pull up in front, or park on 12th and Fruitvale, give him a ring, and he'll come out to inspect the car, then we'd go inside to finish the paperwork. All I had to do was bring the title. He forgot to mention on the phone that he charges a 3% credit/debit card fee if not using cash, but there was a sign in the office stating this so it wasn't a surprise or anything. Within minutes, he gave me 2 plates, stickers, and the registration document, and filled out all the paperwork for me, I just had to sign in two places. I took a photo of all the pages and he said I would receive everything back in the mail from the DMV. There's a $5 off with Yelp check-in and I forgot to mention it until after he already charged me, but he gave me a $5 bill back, which I immediately went and used for tacos at Tacos Sinaloa #4 across the street ($3 per taco if you're wondering). Well worth paying for a service like this rather than try to figure out everything yourself and line up at the DMV. I was probably done with my tacos by the time someone would've finished up at the DMV.

This place might be closed. I went by on a Saturday during the hours published on Yelp and saw…read morehours posted looking through the window which matched the yelp hours but the lights were out & the door locked. The interior looked like either the biz owner is very clean or the business is closed and there's a few pieces of furniture leftover. So 2 stars. Call ahead to save yourself some time!!

Very friendly, personable, and patient CHP office. I believe I spoke with an officer named Luis…read more I came here to file a Counter Report the day after my fender bender on Interstate 80 near Berkeley. This was the nearest office for me at the time. I have learned my lesson to call the police at the time of the accident and to take many pictures and video of my interaction with the other party driving. A rear dash cam would have been helpful as well. In the panic of the accident, I also forgot to demand to see her drivers license even though I offered mine. She said she didn't have her auto insurance card. People are often not honest, cooperative, or responsible. Fortunately, I took a few identifying pics of her and her car and had her cell number. This Redwood City CHP office forwarded my report to the Oakland CHP office. Redwood City said to wait 7 or 8 business days before following up with Oakland.

Lost something from my truck on the highway and I called asking to see if anyone had come across…read morethe item. They took down my information and even though no one had seen it they followed up with me within the hour.

Family law issue:…read more Office j.n. (I know you can't use full names on yelp) was amazing. Mother to my child had forgot to pick up our son for the third time. I went to the Police Department and he was there to speak with me. I told him exactly what was going on. He read the whole court order. He attempted to reach out to the mother of my child. Everything he did was professional and very smooth. I hope his supervisor sees this comment and he gets some credit. He deserves it. Again I 100% appreciate all of the help. I hope I do not need it again but if I do you will be who I am contacting. Chris

This review is specifically for Sergeant Matt Kroutil for his humiliating and low behavior,…read moremean-spirited personality and ill mindedset. It was a small thing that turned into an issue that deserve serious questioning on the morality and ethics of Sargent Matthew Kroutil. Here the plaintiff has no intention to comment about Mr. Kroutil's ethics or professionalism as a police officer and as a supervisor, but here is the story and what happened on 08/20/2026. 3 or 4 weeks ago, my wife's vehicle parked along the street curb right in front of my house for an extended period of time, some neighbor reported, so the police came in to tell my wife to move it. The police knocked the door and initially we talked at the door. I admitted the problem, and told the police officers that I knew the problem and I had reminded my wife multiple times to move it, but for some reason it could not be started some time ago. I also promised the police officers we would call in AAA to try to start the vehicle. If it could be started, we would change battery; if could not be started, we would just donate it. I also mentioned by the way in low voice that there was another vehicle on the other side of the street which had parked there even longer. The response of the old experienced police officer was surprising and embarrassing. He intentionally and repetitively raised his voice so loud that it looked to me he wanted my neighbor to hear:" You are saying your neighbor is parking there also, I will talk to your neighbor later." He repeated that multiple times in loud voice even when we moved together to my drive way and to the street. I was so embarrassed that I had to stop him:" Stop, I don't care any more!" Then I left and went back to my house. This old police officer was experienced enough to know the consequences of that. It seemed to me that he was trying to stir tensions and disputes among neighbors, and if I am considered a whistleblower, then he was trying to expose me as the whistleblower. Not acceptable to me. Today after 3 weeks I decided to call the Pleasanton Police department trying to make a suggestion or advice about the misconduct of this police officer. I said clearly in the call several times: it is not a complaint, or report about anyone, rather it is a suggestion or advice worth paying attention to in future services and law enforcement. So Pleasanton City department arranged Sargent Matt Kroutil (Batch #281) to give me a call back. Sergeant Kroutil did call shortly, but in less than 1 minute into the call, right after saying hi and greetings and self introduction, he said something like "hold on" and then transferred my phone call to Pleasanton Garbage services, which kept me waiting for over 28 minutes before I realized that I was tricked. During that time, I called Pleasanton Police Department Hotline using another cell phone and let the people on the phone hear the repeated robot audio: it was all about Pleasanton Garbage Services, repeated time after times, for 28 minutes before I hang up. I also recorded some of the audio as evidence. Afterwards I hanged up realizing Mr. Kroutil was fooling. The phone call started at 10:04AM and ended at 10:34AM. It could be longer had I not realized it was a scam. The behavior of Sargent Kroutil (Batch 281) is a grand misconduct and a sign of lack of sincerity in serving the people or facing the problems, especially as a mid level police officer who were assigned to handle civic complaints or suggestions or advice. I strongly feel obliged to file a formal report about him in view that he is a police supervisor. Mean-spirited and ill-minded things like this should not have happened to a sargent. Transferring my phone to Pleasanton Garbage Services and keeping me waiting for 28+ minutes before I realized it was a scam is truly angering.

Needed last minute registration and VIN (SMOG) help. Holy moly I could not believe how FAST this…read morebusiness was. I was in and out in about ten minutes. I would highly recommend this place! Especially over the actual DMV!!! Check them out!

they only rob I call to ask for VIN verification "they…read morecompleted" it was a form sign thats it and charge me $80.00 for something that didn't work at DMV. Per DMV this place shouldnot provided VIN verification it's a fraud

I went to get my business license today. I was kind of disappointed to find that I have to wait…read moresix weeks to receive it. I'm an instant gratification kind of gal. All I got from this visit to the Tax Collector's Office was an empty wallet and a photocopy of my application. BORING. This was a very quick process, though. It literally took me 2 minutes. Well, 10 minutes if you include the 8 minutes it took me to find the damn office. This building is looks like an old high school but feels more like a maze--l really had a hard time finding the right door. But whatever, I found it eventually. The parking lot is metered, and that sucks, but the good news is that a quarter will buy you a half an hour, and you really don't need that half an hour. Plus the lady inside is really nice. She wished me luck. I liked that. NOTE: This will cost you $30. And 25 cents if you count the meter.

I expected this to be as painful as working with the DMV, but was pleasantly surprised at how…read morehelpful and thoughtful my experience was. I had goofed a few things up and Andrew kindly offered me direction. I'm very grateful for his assistance.

I had a great experience with the professional service I received from Yusuf while getting my…read morevehicle taken off Non Op status and obtaining a moving permit. From the very beginning he was extremely helpful over the phone patiently answering each and every question I had and making sure I understood the entire process. He was professional, knowledgeable, and efficient throughout the entire process. I highly recommend Yusuf to anyone needing assistance with DMV related services especially taking a vehicle off Non Op or obtaining a moving permit.

Super fast, friendly and efficient. Title transfer and registration done in less than 10 minutes…read more Highly recommend, will be back for more services when needed.

For those of you who do your own oil change, East Palo Alto's Corporation Yard is great. After…read morecompleting an oil change, I usually find myself with 3/4 to 1 gallon worth of used motor oil. While I could wait until recycling day and bring my used oil to the curb, I have seen the garbage folks reject my gallon container, either because it was oily on the outside or I did not put enough tape on the lid...whatever. Instead, early in the morning, I just load the bottle into my car and drive it to Tara Street and pour the sludge into their oil change tank myself. No mess, no fuss. And yes, this site also takes the usual recyclable materials - appliances, batteries, furniture, latex paint, etc. Thanks, Corporation Yard!

I'm beyond frustrated. Their sign clearly says they're open until 7pm, but when I showed up at 6pm…read more(a full hour before closing) the doors were locked, lights off, and no explanation in sight. No notice, no update, nothing. If you're going to close early, communicate that. Customers make plans based on the hours you publish, and it's incredibly unprofessional to just shut down early without warning. I won't be wasting my time coming back. If you value your time and don't like being misled, look elsewhere. Reliability matters, and unfortunately, this business just doesn't have it.

Good and fast service! I came in there on Thursday day and this is one of the few reg service…read moreoffice that has a good service and good attitude. Will definitely use this place again!