The agent I was assigned, Katrina, was very organized and helped explain everything in an easy to…read moreunderstand manner. Her tips and tricks were also very useful. I am glad she helped me.

My experience with Emerald Property Management has been one of the most stressful and frustrating…read moresituations I have ever faced. After a domestic violence incident, I obtained a court-issued restraining order requiring an individual to leave the residence. Despite the seriousness of the situation, the property was left severely damaged. Years later, I was suddenly told I owed more than $13,000. I was not provided any documentation, invoices, photos, or explanation showing how this amount was calculated before the account was sent to collections. When I contacted Emerald Property Management seeking answers, I was told the account had already been turned over to collections and was given no meaningful assistance. I eventually obtained an itemized statement from the collection agency and found charges for yard maintenance, blinds, carpet cleaning, and other items on a property that has remained boarded up and unrepaired for years, to the best of my knowledge. As a renter, what concerns me most is the lack of transparency and communication. No one should be expected to pay thousands of dollars without being given clear documentation and an opportunity to review or dispute the charges beforehand. My advice to anyone considering renting through Emerald Property Management: document everything. Take move-in and move-out photos, keep copies of every email, save maintenance requests, retain court documents, and demand written records of all charges. If a dispute arises, those records may be your only protection. Based on my experience, I would urge prospective tenants to proceed with caution and carefully review all documents, policies, and communications before signing a lease or accepting responsibility for any charges

William is our property manager. We have a complex rental agreement for an adult fostercare home…read more He made a big effort and went out of his way to help get us ready. They are always looking out for their clients and the tenants.

They are rude people. The amount of rent they ask for in a shitty area is not worth it. I tried to…read moremake a payment and they refused the payment because I owe back rent and that makes no sense at all that I'm trying to make a payment and they are refusing to take it. They dont list to you at all. They just ignore you when you have an issue. Our back fence has been falling down since before I moved in back in May of this year and they keep saying oh we are working on it and it's not done I have a deaf dog who can get out so we have to watch him. This company is shady as can be!

Jon, Becky and the team at Trusted Property Services have made my life so much easier by taking…read moreover management of our home and rental. They are friendly, efficient with communication and updates, and overall a pleasure to work with. They tend to repairs and the yard and treat our home as if it were their own. It's such a relief knowing that our family home is in trusted's hands while we are away.

Christina at Metco has been our HOA Association Manager for years. Christina has always been very…read moreprompt with responses to questions and/or issues. When we have our meetings Christina is very professional and knowledgeable.

Metco made sure our property was meticulously fixed up before it was put on the market. We really…read moreappreciated this because the house and property were near perfect for the new renter. They really pay attention to detail, have excellent communication and really work in the best interests of both the owners and the tenants.

I just moved in and had such an amazing experience, i had to write a review asap!…read more Before move: From the start Jenny has been great. She was really prompt and forthright when i contacted via craigslist about the room and would check in every few days (in a sweet and not annoying manner mind you) about my interest, how my moving process was going etc. She was transparent and genuine and i never felt like i was being misled or asking too many questions. She very much focused on my feeling safe and a right fit for the place and current roommates than trying to hustle me into a contract. As i would be moving site unseen from out of state, i really appreciated this. I've never had such a caring and hands-on landlord-tenant experience before this let alone before signing a contract and moving in! Moving in: this was a breeze AND since i was coming from out of state, Jenny offered to pick me up from the airport, take me to run errands all before signing my contract! When signing paperwork, she pro-rated my rent as i moved mid-month though i had said i would pay for the full month as a guarantee for my spot. She even fixed and lent me her new bike without my asking as she knew i wouldnt have any transportation moving here. Also there was a delay in my stuff being shipped and they lent me a sleeping bag and offered an air mattress. Also her daughter was sweet enough to offer showing me around Eugene and going to the store if i needed anything. All of this really shows you how much they care about their tenants and treat us all like family. If you have a problem, the expectation is to go to them and collectively find a solution. I can't wait to develop this relationship further! The place: it's even better than the pictures! Everything is brand new and in mint condition, house is well-maintained and they are closeby and on hand to come fix or lend you anything as needed. All of their properties are in a GREAT neighbourhood - this location is hard to beat. I really feel like I've moved into a community and warm environment - not just a place to store my things. I am incredibly happy with my decision and would give more stars if possible!

The property owners here really make you feel welcomed and at home! They are always willing to…read moreensure that whatever you need done for your home is done. Very friendly, very knowledgeable and highly known around the South Eugene area. Don't look anywhere else! (:

We had a great experience with Northwoods PM. Communication was clear and timely, and the staff was…read morevery responsive to any questions. Highly recommend them.

I'm a property owner and have had a good experience with Northwoods. Quick responses to my emails…read moreand texts. There are a lot of property managers out there to choose from and I personally feel like I found a good one!

Terrible company. I was in a domestic violence situation which I made clear to them, and they still…read morekept my security deposit even though I A) Left the house spotless with no damages B) It is ILLEGAL to take a security deposit in this situation. There is a reason they only accept a money order or cash for the security deposit. Thieves. I will be taking legal action. Jim Straub - I will keep coming after what is due and what is right not only for me, but for all the other people you screwed over. This company messed with a tenant so bad she ended up going back to school to become a lawyer to protect people from crooks like you. Karma is real and it is coming.

I have never actually rented property from this property management although I have applied a few…read moretimes. Their reception is very nice, but I not had an ongoing landlord/rental relationship.

Wow! What a great company to work with! In 7 years Charlie Hansen has never failed us. We've gone…read morefrom an apartment to a good house to a great house with her expert guidance. Now we must move again, only because owners need to sell. We have no fear that Charlie will once again find the right, perfect place for us. R & R is caring, expeditious on repairs, have an online portal for payments, and I won't use anyone else!

R & R properties has been such a pleasure to rent from. Their property manager Charlie and her…read moreassistant Ricky are so very friendly, completely professional, and so prompt and attentive if there is a problem at my home. This company is in a class of their own! Absolute best experience I have EVER had a a renter!! Highly recommended!!!

I highly recommend Oregon Empire Real Estate & Property Management I have rental units that are…read moreprofessionally managed through Oregon Empire here in beautiful Veneta Oregon and couldn't ask for a more professional organization. Stacy and her team has been a pleasure to work with and really does a fantastic job of managing my rentals plus they are always available for the client and never too busy to respond I truly couldn't ask for a better organization if you have any Real Estate needs please contact Oregon Empire in Veneta Oregon. One last note Stacy and her team are highly committed to the area and frequently host fund raisers for various civic events.

From the owner: The brightest minds of the real estate world and solution-driven attitude distinguish us in the…read morecompetitiveness on the market. Customer-centered services we offer are unparalleled and pair with astonishing performances. Led by knowledgeable and experienced agents, our team serves you with accuracy and refinement, providing the most suitable resolutions. We make sure our clients are satisfied from the beginning of house-hunting to the rest of their lives, living in the places we helped them find.