I'm incredibly disappointed with the experience we had with Dr. Scott Drooger. My wife went in for…read morea simple tooth extraction and requested a quote for a bone graft to aid in healing. After receiving a quote of over $1,000 for the bone graft--significantly more than the cost of the same procedure she received last year at her regular dentist for about a third of the price--we were understandably confused. We asked to speak with Dr. Drooger to better understand why the price was so inflated. When he entered the room, his demeanor was nothing short of unprofessional. His first words were, "Yeah?"--hardly a welcoming or respectful way to address a patient's concerns. When I introduced myself as her husband and tried to ask for a detailed explanation of the costs and the procedure, his only response was, "It costs this much because I went to school for 16 years." That was the extent of his explanation--no insight into the procedure, no breakdown of the charges, just a rude and dismissive attitude. We were left in disbelief at how we were treated. He didn't explain any of the procedure codes or why this bone graft was priced so much higher than the one my wife had received previously. Instead, he rushed out of the room without providing any further clarification, leaving us feeling dismissed and disrespected. After the encounter, we expressed our dissatisfaction with his behavior, but unfortunately, the damage had already been done. Although his dental assistant tried to answer our questions, the lack of professionalism and medical explanation left us with no confidence in proceeding with the surgery. We ultimately decided to leave and not go through with the procedure. The worst part is, that I would have probably paid for the overpriced bone graft had we been treated with basic dignity. My wife and I both took time off work for this appointment, only to be met with poor customer service and an unwillingness to address our concerns. We will not be returning and cannot recommend Dr. Drooger to anyone seeking quality care and professionalism. I would strongly recommend anyone considering dental work with Dr. Drooger to do additional research. From what I've gathered, this seems to be a common issue, and many others have had similar negative experiences. It's truly shocking that a doctor would respond this way to a patient simply asking questions about a procedure. Based on his unprofessional bedside manner, I can't imagine he provides quality medical care.

I started a long process with Dr. Urbanek two years ago involving multiple surgeries. Is his office…read morecheap? Not even a little bit. BUT I have 100% confidence in his treatment plan. He is thorough, answers as many questions as I can throw at him, gracefully handles my MAJOR dental anxiety without judgement, and his staff are amazing. If you're looking for budget work done quickly, look elsewhere. But if you are looking for someone who does not cut corners (and who wants that with your health?), is up front with payments and treatment plan, and just generally makes a painful and anxiety-inducing situation easier than I highly recommend. His surgical skills and expertise on cutting edge practices are exemplary. 10/10

Expressions Dental has been my dental group for sometime and I enjoy every beautiful intellect in…read morethis place, but today was unique. I went into see Dr. Fox about some swelling and pain in my tooth and because he is a great listener he found an abscess in the very back part causing the swelling in the pain. He listened. It seems the doctors have all kinds these days are in a bit of a hurry but Dr. Fox was not. He was patient and did everything to try to resolve the issue and I am so please. If you want to go to a dentist with WONDERFUL listening skills, see Dr. Fox!! You won't be sorry. He comes HIGHLY recommended!

Got a crown procedure (primarily by an amateur, newly-hired nurse who clearly lacked any skill or…read moreadequate experience, effectively making me an unwilling "trial run" for her), but then, at my next check-up, Dr. Fox, admitted to making a mistake in underestimating the amount of decay and that I would have severe complications if I did not get a root canal on that same molar they had just operated on. Did they offer any kind of compensation for their mistake? No. Did they expect me to pay while in a devastating financial crisis (my car being totaled in a hit-and-run)? YES. Was the blame then directed at me for them performing the insufficient procedure? Absolutely. Horrible establishment. I will never be returning.

I was referred to Dr. Northcott by my family dentistry because of concerns. I was already dreading…read morethe unknown but upon arrival the office staff, the aids, the hygienist, and Dr. Northcott all made me at ease explaining the process in detail, next steps, and future care. Everyone there is sincere, professional, and experienced. I have heard horror stories about the scaling and the rooting procedures, but I walked out not in pain and as the topical and shots wore off it was very minimal. Very good experience! I appreciate everyone and will not have any apprehensions about going back for my next 2 appointments. I highly recommend Dr. Northcott and staff at Periodontics of O'Fallon for all your periodontal needs.

I liked the place and it was far off from where I'm from but I didn't mind. The dentist didn't like…read moreme and I was nice as I can and grateful for her time to help me. My mother-in-law said," she was cocky" and didn't offer me any other options like they use to do. So I begged for any other options since I have a chance to see a periodontal doctor. I was referred to her so she said I might need surgery then after that. I had nightmares after that, stress out, felt no hope.

Patient care and customer service was exceptional. It appears that everyone enjoys what they do and…read morecares about the business.

I am currently in the middle of a complete oral reconstruction. Dr. Donahue and his staff have been…read moreabsolutely outstanding! Especially during this COVID-19 crisis. This process consists of 26 teeth being crowned. 6 down and 20 to go. It has been a long and slow process, but my teeth and jaw have never felt better. Dr. Donahue has ensured that everything fits perfectly, and it has been painless! This is by far the best experience I have ever had! I will be going here until he retires.

I had an extremely disappointing and frustrating experience with Ellisville Dental. The only issue…read morewith my teeth was a small gap between my front teeth. Treatment began at the beginning of 2023, and I was charged $4,800 upfront. I paid 50% out of pocket, and the rest was billed to my medical insurance. They set up an auto-pay plan that was supposed to last 12 months at $200 per month. However, they continued charging me for more than 14 months without clear explanation. I requested a full payment and charge breakdown more than 20 times, and they repeatedly refused to provide it. Over the course of nearly 3 years, I was required to attend more than 30 appointments and wear over 50 invisible trays. During this time, I was charged additional fees multiple times for "extra trays" and "lab fees." In total, I ended up spending over $6,000. Despite all of this time, money, and effort, my teeth look essentially the same as they did before treatment. The gap was never fixed, and instead of taking responsibility, they told me I would need to wear a retainer for life. To make matters worse, when I requested a replacement retainer at the end of treatment, they asked me $360. I later confirmed directly with the lab that the actual cost of the retainer is about $10. Ellisville Dental takes no responsibility for failed treatment outcomes and refuses to provide transparency regarding billing or payments. I endured 3 years of discomfort, over 30 appointments, and even a minor surgical procedure, only to end up with no improvement. I have gathered all documentation, including before-and-after photos and payment records, and I am preparing to file a lawsuit. I would strongly caution others to think twice before choosing Ellisville Dental.

Due to repeated service issues and the clinic's failure to respond to multiple attempts at…read moreresolution, I have been compelled to initiate legal action. This dental clinic demonstrated a lack of professionalism and disregard for patient concerns. Further documentation and reviews will be provided to accurately reflect my experience.

Caring, knowledgeable staff and dentists. Provide you with best options. Office is sanitary and…read moreextra care taken for patients.

Got the sloppiest root canal done at this office, paid 1600 total to get it done and ended up going…read moreto O'fallon Family Dentistry and they were surprised it was still hanging on for dear life and getting it pulled. (Thankfully there's logical dentists nearby) Now in order to fix this hole you put in my mouth I gotta come up with 2000 to fill it in. Mr Schwarz.... Time to hang it up man. The absolute worst dentist I have gotten work done with. Charges down payments per visit even with full coverage insurance, certain characteristics similar to hooters are required upon hire. I have never felt the need to leave a negative review like this until I did business with this dude.. Dental work is a very serious line of expertise I would reconsider a couple times before allowing this man anywhere near your teeth!

The dental hygenists are the best I've had. However, my husband aspirated a dental tool with Dr…read more Brace, and went through a lot to have it removed from his lung. Dr. Brace did his implants and dentures, and he is still having problems with them.

Everyone was very professional, thorough, and extremely gentle! It's the best dental exam I've ever…read morehad! Highly recommended!

I hate going to dentist and I thought I had found a good one. At her last practice things were…read moregreat. Things would get fixed and it never felt like you were being a bother. At this new practice it always feels rushed and the treatment reflects that. I've basically begged for help for a year over multiple appointments to deal with teeth pain and bad taste I had around implants. Multiple x rays were taken across two trips from what I recall, and kept being told I was all good. Eventually I had to assume they didn't know what they were talking about or just didn't want to deal with it so I went out for other opinions because they just wouldn't help me get to the cause. And this wasn't severe pain and I wasn't looking for pain treatment, I just wanted to fix the tooth and get rid of the taste I knew wasn't right. After seeing another dentist, an oral surgeon, and a prosthodontist I can assure you there was a lot wrong for quite awhile. Some of these other dentist have much nicer x rays and technology but they said even with older machines it should have been clear. But because I had waited too long to see them I am now looking at implant removal, maybe two of them, and then bone grafts to rebuild and then hopefully a reinstall of implant(s). I'm seeing multiple specialist because some want to pull one implant and some want to pull both because of how bad it got. Then I have to explain I haven't been ignoring my teeth, have been going in for cleaning every 6 months, and have specifically brought up there area in question for over a year and for some reason, the dental professional I put my faith and money into, steered me completely wrong and then wouldn't even return my calls since all this. Don't worry though I paid that last bill you were able to send even though my calls and voicemails were ignored. Do yourself a favor, protect your teeth and your own wellbeing and see someone who has the time, skills, and technology to get yourself treated correctly.

I had a good experience as a new patient at this office. I was able to be scheduled within 2 weeks…read more Because I am a new patient, it is office policy to have a full dental examination. Since I had a full exam within the last 3 years, my insurance wouldn't cover it fully and it cost me $118 for the visit. I'm not upset about this because it makes sense that as a new patient, I would need to establish care and get a full examination. Just make sure to check with your insurance if they will cover a full exam so there aren't any surprises. I only had to wait 10 minutes before being called back by the dental hygienist. She was very kind and explained everything before she did it. She had a soft hand as well. When she was done with my cleaning, I didn't have to wait long to be seen by the doctor. As a patient with minimal dental issues, I had zero complaints about my appointment as a new patient.