I've been going to Alter Ego for years for my hair and now they have Jordan to provide mani and…read morepedi services. Jordan gave me a pedi service like I've never had and HIGHLY recommend her and Alter Ego for the most relaxing, stress reducing and wonderful experience. It starts by entering a room away from the salon where you are cut off from the hubbub of the salon. There is soft relaxing music and she offers you an eye mask and noise canceling headphones for an added experience. The gravity chair is so comfortable and with the dimmed lights and atmosphere, I immediately melted into the chair. Jordan not only gives you the pedicure but she also provides a hot stone massage and I must say, hot stones between the toes was AMAZING!! During the 2 hour process, I had to force myself to wake up so that I wouldn't start snoring....LOL Jordan gives an aura of kindness and gentleness plus the best pedi I have ever had. Thank you Jordan for making me feel relaxed and when I come back to Maryland, I will definitely come and see you again!

I had a very disappointing experience at this salon. I scheduled a balayage and face-framing layers…read morewith Julianna two months in advance after a consultation where I showed inspiration photos and was assured my desired results were achievable. On the day of my appointment, we reviewed the plan again and I was told it would take about 4-5 hours. Instead, the service took 7 hours and extended past closing time. The haircut I requested was never completed. only a minimal trim was done. From the front, my hair looked similar to how it did before the appointment, but I wasn't shown the back before leaving. Once I got home, I realized the results were far from what I had requested and not properly blended AT ALL. The balayage was not done, the color was the same tone I had walked in there with originally, and the haircut was never completed. I contacted the salon the next day, and they agreed to fix it. However, communication throughout the process was very poor. Each time I called, staff seemed unaware of my situation and attempted to schedule me for times that conflicted with arrangements already discussed. Because my hair was already compromised, I repeatedly requested a different stylist who specialized in color correction. Despite asking multiple times, they initially kept trying to assign me to the same stylist. After 3-4 requests, I was finally assigned someone else. They assigned me to Kat and I was told she would contact me on a specific day to schedule, but she did not. When she eventually reached out later than promised, she said she would move another client to fit me in and follow up to confirm; however, she never did. I waited a full week for the appointment she had mentioned and ultimately had to call the salon myself. Throughout this entire time, I did not feel comfortable wearing my hair out due to how bad the results were, but I remained patient because they had agreed to fix it. I was also repeatedly asked to adjust my schedule or call off work to come in on their availability for their mistake, despite clearly explaining multiple times that my original appointment was booked on my day off and I needed the same accommodation. At the end of my initial visit, I paid $450 including tip for results that were not what was discussed. I also tipped at the time of service, based on their assurances that any issues would be taken care of and corrected. After about three weeks of trying to resolve the situation, I was only refunded for the service which was $380, not the tip. By that point, I had to go elsewhere and pay significantly more for a full color correction. something this salon was responsible for plus also pay and tip another stylist. While the staff was polite, the lack of communication, failure to follow through, and overall handling of the situation made this a very frustrating and disappointing experience. I would not return or recommend this salon based on my experience.

Best Salon! Highly recommend them for color and extensions. True experts in their field.read more

Kaytlin is the best! She is knowledgeable, talented, and always goes the extra mile to make sure…read moreyour service is perfect. Whether it's taking the time to educate you on how to better care for your hair or remembering a little detail from the last time you were there, Kaytlin knows exactly how to make you feel right at home in her chair. I'm one of those people who never felt quite right about any haircut before (I know, one of THOSE clients) but Kaytlin has completely changed that. She's magic & if you're worried about making the leap, call illuminate beauty study & see why Kaytlin is the real deal for yourself!

High quality service! I tried Amanda a few years back and still love going to her. From day one I…read morefelt like she was a lost friend. Her salon suite is super cute and nicely decorated. She is friendly, easy to talk to and has a natural way with conversation. She is professional and knowledgeable... she understood the icy blonde non-brassy color and cut I was looking for. Amanda is flexible and will try to fit me in even if she is booked. 10/10 Highly recommend!

Amanda is amazing!! She always does a fabulous job with my hair. She does exactly what I ask for…read moreand can read my mind even when I have no idea what I want to do.. She's very personable and easy to talk to. She never pressures you to buy products either. I always leave feeling fantastic and looking even better.. Great with color! Excellent with cuts!Tremendous with styling. I highly recommend Amanda, you won't be disappointed.

I have been coming to Belleza for 13 years. I walked in as a mid twenties alt chick who had killed…read moreher hair, and she immediately paired me with Amelia, who has been my hair goddess ever since. The entire staff is so sweet and knowledgeable. Amelia is the only person I will ever, EVER, have do my hair. She even did my hair for my wedding, despite that not being her thing. Ann knows it's me when my phone number shows up on the caller ID - Belleza isn't just a salon, they truly are a family that you are welcomed into and you are treated as such from day one. I am constantly referring people here and will never stop, and will never go anywhere else!

I've really enjoyed my experiences at Belleza. They create an atmosphere meant to relax you from…read moreright when you walk in to in between services to when you're done. There are robes to change in to and you get to sit in a waiting area which has dim lighting, relaxing music, and snack/drink options. If you're getting multiple services, you get to wait in this room in between them. They offer a variety of beverages, including wine. The variety of massage and facial options are amazing as well. While the pricing is more than other places, the atmosphere and service are worth it.

Brittany was awesome! My 5yo daughter loved her and so did I. Thoughtful, honest and talented. Fun…read moreto talk to. Everyone there was super friendly, taking time to chat with my daughter while she waited for me. We will be back for sure!

I went in for caramel balayage and what I received was BRASSY, UNEVEN SLOPPY highlights! I returned…read moreto the salon the same day and expressed my discontent with my hair. The stylist said she could lighten it or have an all over color done. I chose to have the all over color as I did not want to damage my hair again. The all over color was free of charge. I called the manager and asked if I could get refunded, even just the difference between the balayage and the single color. I paid $130 to have my hair look the same as it did before BUT now DAMAGED and PATCHY because of the areas that were lightened. I will now have to continue coloring my hair when it fades. Very disreputable service....

It had been. While since I got my hair done. I was a bit nervous getting highlights as I have had…read moresome pretty bad ones. Jessica did an amazing job and the highlights and cut. She listened to what I wanted and made suggestions on how not to make me look a hot mess. I have gotten so many compliments on my hair and will definitely be going back to Jessica for my future hair needs.

My daughters love the attention given by the ladies. We felt welcome at all times. We made two…read moreappointments short notice and where accommodated easily.

Sarah is amazing! I went for a hair trim appointment and left with a new hair style, highlights and…read moreperfectly shaped eyebrows. I look 10yrs younger and feel so beautiful!

I've been going to Sarah for years. She's very friendly and u always get compliments on my…read morehairstyle when I leave there!

The best experience we could have. Donita is a wonderful person with blessed hands. My daughter…read morefinally love her curly hair. Donita cares about the client and take the time to teach with love. Total private area, that allow you to feel more relax.

I had an incredible session with Donita! My curls never look better! Donita is an amazing curl…read morespecialist and I left with a wonderful hair styling and new knowledge about caring for my curly hair. Do it! Make that appointment! You won't regret it!