Fidel was able to answer my call and service my house the same day which was very convenient. His…read moreteam was on time, thorough and had great attention to detail. They even made my bed and did the dishes in the dw which was an added bonus. They brought their own kit and cleaning tools and took my direction well. I will definitely hire them again for the great service and value. Thanks Mariel and Beatriz.

Everytime we use Top Notch, we LOVE it. Our whole family can't believe how tidy the house is…read more Quick, reliable, trustworthy and SO GOOD at cleaning our house with kids and pets. Really can't say enough great things about this crew. Thank you again!

Valerie was very professional and friendly when she booked my appointment. She kept me update on…read morethe day service was booked. She was on time and well prepare. She was very understanding. Left my two story house super clean (spotless). I would definitively booked her services again. Ohhh and one thing to keep in mind is you cannot find better price than hers. Price is right and the quality of of service is perfect. Thanks Valerie.

I noticed that the oven had not been cleaned properly, and the window sills were still dirty. Given…read morethat an hour remained, I would have expected the oven to be cleaned thoroughly especially since that was one of my primary concerns. I ended up cleaning the oven and redoing the window sills myself. When I contacted customer service and sent photos, I received a call from someone named John. Rather than listening to my concerns, he was somewhat condescending and emphasized their terms and conditions stating that if they couldn't get to everything in the time allotted, then it simply wouldn't get done. He also pointed out that I had declined a more expensive service, which, while true, was still my choice as the customer. He offered to possibly send someone back, but I was on a tight schedule and needed to turn my keys in to my property manager. In the end, I paid $168 for a service that I had to redo myself. They don't offer refunds, and their terms (which I actually read) threaten a $5,000 fee for chargebacks something that feels extremely aggressive. Unless you just need a light surface cleaning and don't mind doing touch-ups yourself, I wouldn't recommend this service. The owner even attempted to deny the fact that the work was not done up to par and said that i attempted to extort a small business. This is about principle, not the $168. The service was not completed properly the first time. The cleaner had time to clean the upstairs bathroom, something that wasn't even a priority, but didn't finish the oven, which was. That tells me the hour wasn't spent on what was agreed upon. I'm well within my rights to share my firsthand experience, especially when the work paid for wasn't delivered. That's not extortion, it's accountability."

I researched deep cleaning services to clean for selling the mess of a house I'd lived in for forty…read moreyears. Accumulated dirt and dust had to be cleaned as well as the dust, paint chips, dirty windows and other debris from the remodeling. Potential buyers would look closely so I had to be sure the big and little stuff looked good. I got references who affirmed that Magdalena and her crew cared about what they did and it showed in their work. I took the chance with Emely Cleaning Service despite having only one reference that called back. I decided against another company who had cleaned the home we just moved into. They did an excellent job but quoted for the house I am selling at three times the Emely quote. The risk paid off. They did a great job. Magdalena showed great pride in her work; her assistants clearly enjoyed working on her crew and also took pride in their work. All were with the company for many years. Their attitude and work ethic is what was behind their performance.

12/2/20 update: They contacted my sister and made things…read moreright with the check incident, which was the right thing to do. Thank you.

Initial Pre-clean Review: jmc is super professional. Jonathan was very flexible in changing…read moreschedules, didn't charge me extra for rescheduling (twice!), and he is a very nice person to work with. He gave us an in home estimate and we're very happy with the reasonable price he gave us. We are moving into a new home that came with appliances (yay!) but everything is quite dirty because of how the previous owner left it. It definitely needs some tlc! I'm looking forward to having them clean my home and I hope they do a great job which I'm confident they'll do. To be continued... Post cleaning review: I have to say job well done! They cleaned all the appliances and bathrooms very well which are the most important things to me!

Unfortunately I cannot comment on the quality of their work because they never showed up…read more.. I called on Saturday and spoke with Jonathan. He seemed great and very understanding. He walked me through the details of what they do and gave me an awesome quote for a 1 bed / 1 bath apartment. He said I wouldn't be disappointed so we scheduled a cleaning for today (Monday, 8:45am). I thought it was a bit strange that he didn't ask for an email or address or anything to send a confirmation like all the other cleaning services I've used. So of course I asked and he said they would call me the next day (Sunday) to confirm. I waited all day Sunday and finally called them around 5:30pm and didn't get an answer. I figured I'll give them the benefit of the doubt and see if they call me this morning and I'll wait to write out a check because this seems sketchy. 8:45am came and went and I didn't hear back from them so I left to work. I was very disappointed because I turned down other, more professional cleaning companies, to go with these guys and now I've lost a day. Will have to book for later in the week with another company. I Would not recommend these guys as a result. Very unprofessional and sketchy. For a company that prides itself on great customer service, as stated in their bio, this was definitely not that.

Found Clean Intentions via Yelp and Facebook…read more I used their services post renovating our companies offices. They did such an amazing job at our 10,000 sqft facility that I've been utilizing their services for monthly cleanings at my beachfront apartment. Highly recommended! Upfront pricing, on time, and professional. Rare to find small businesses that still go the extra mile vs cutting corners to save a buck.

So unprofessional! I called to book a cleaning service for my apartment, no one answered so I left…read morea message. No response for over 24hrs, so I call and leave another message when they once again don't pick up the phone. Then I receive a TEXT MESSAGE, not a phone call or email, a text, asking what service I would need and the size of my unit. I scheduled the service. Now today, over a week later, was suppose to be my scheduled service. I wake up to a TEXT MESSAGE saying that the cleaners in my area had an emergency and can we reschedule for tomorrow. I wrote back no and that I could do this afternoon instead, no response, I text again a couple hours later, no response. I have now waited all day with no attempt to reach out to me on their end. I have a roommate moving in this weekend and am very upset because the apartment is still needing deep cleaning for her arrival. Keep in mind this company came recommended to me by two separate friends. I am so upset about their lack of professionalism!! TAKE YOUR BUSINESS ELSEWHERE.

I called Cauthen's Maintenance to come out to my place to do some after renovating cleaning and…read moreGary and his staff was so professional I even went to the grocery store while they worked! I came back and my place looked brand NEW!!! I will for SURE have them back Soon! Thank you SOO much Gary!

I had a house that had been under renovation for the past several months. While it was empty of…read morefurniture, it was very dusty and dirty from all the renovation. Cauthen's Maintenance responded quickly to my outreach, were prompt in making an in person inspection, were thorough in their inspection, gave a timely quote and were able to schedule a date for cleaning that worked within my schedule and timeframe. I totally enjoyed my interactions with Knecia and Gary and the work they/their team did was top notch. The final invoice came in right at what they had quoted. My house now sparkles and is ready for a new renter. Thank you, Cauthen's Maintenance Management!

We have been with Trusted Touch Cleaning for the last 10 years. We have young children and it was…read moreimportant for us to have a tidy home particularly when we welcomed our second child. We initially started with twice-monthly service and then transitioned and remain with weekly cleanings. With the craziness of work and kids, I know I do not need to worry about cleaning up my home when I should be enjoying my family. Thank you, Yolanda and Lorena, for being so hard working, thorough, and dependable!

I cannot express enough how happy I am with Trusted Touch Cleaning & how I'd recommend them to…read moreanyone in need of their services. Yolanda has taken care of my home for years now and never once have I been disappointed or unsatifised with her work. Not only is she extremely thorough (cleaning places I never even thought of), she's extremely trustworthy & transparent; allowing me to feel comfortable & safe. She leaves my kitchen, bathroom, & bedrooms spotless each time. Her professionalism, genuine care, and reasonable pricing can't be beat. :)

My boss was very wary of contracting ANY cleaning service since he had disastrous results in the…read morepast. I shared this concern with Dawit who assured me that if anything was below our level of satisfaction, he would take care of it himself. And he stood behind his word. Dawit was contracted to clean our temporary office for a week. We rented a house and used it for meetings; there was A LOT of foot traffic. The first day of cleaning was a little rough because of traffic jams, nevertheless, Dawit and his guy did a spotless job. Even after his guy became unavailable, Dawit and his wife stepped in and continued to do impeccable work. His wife, went above and beyond with pin-pointing areas that needed to be wiped down. Overall, they were on time, quick, efficient and communicated well with our needs. I definitely recommend him.

My house needed a post-construction cleaning to be ready for a move-in. ELDA sold itself as capable…read moreof commercial cleaning a site full of construction dust, but the employees were not qualified or equipped to accomplish those tasks (and didn't). I was promised two workers, but one left after a few hours, leaving the other to fend for themselves (and leaving car oil stains in our driveway). When I arrived, the remaining cleaner was packing up to leave even though she wasn't even close to being finished. The business owner went to the site and admitted it was substandard work. Basically, they were doing a commercial job with Swiffers and a bottle of Windex! Even though one of the cleaners worked late and came back the next day for two hours, many of the areas were just breezed through, including places I told them they'd missed (you could see the dirt left on the floor--my designer took off her shoes and her feet were black after a matter of minutes). They didn't even have extenders to their Swiffers, so they couldn't clean the high places as promised (I had to loan them a ladder). Then I was billed for all the extra hours (with a minor 15% discount--Gee, thanks!). If you want basic maids doing a small amount of dusting and vacuuming, maybe. But anything more? Look elsewhere. I would give it one star, but at least the owner was willing to settle on a kill fee.