I had a really nice experience here. The inside has some maintenance issues but I'm honestly just…read moreglad the store is still here. We were greeted and asked if we needed any assistance immediately. I had a hard time finding what I was looking for at first but I ended up finding 3 new pairs of shoes that cost me less than $200! Tracey was great at checkout. She took the time to update my rewards address and to give me bonus points, leading to an extra 20% off. I will definitely be back

HORRIBLE costumer service. I had to deal with Marsha would straight up LIED on the phone to one of…read moreher employees when dealing with a return. AVOID THIS STORE AT ALL COSTS.

Product selection was very good. I like how the store has a clean, tailored/curated feel. Of…read morecourse, being a specialty run shop, they have the latest and greatest shoes. More generally, I appreciated how there was a nice range of brands across all the product categories including some brands you simply will not find elsewhere locally. If top-notch specialty run product selection is what you're after, this is the place for you. But wait, there's more... The service here is phenomenal. For those unfamiliar, FFS has a few tools at their disposal to help find the "right" shoe for you. This includes 3D foot scanning and gait analysis via video recording and slow motion playback. I was assisted by Jill who was very knowledgeable, friendly, personable, and efficient. I was super impressed with how a "history" was taken first (i.e. running background, injury and shoe history, current shoe wear pattern, etc.). Of course, the anthropometric data from the 3D scanning was interesting but I really feel as if I've developed an intuition for how it should be used to inform the shoe selection process from this experience as well. I also really liked being able to take part in the gait analysis. This is something I tried to do by myself in the past but nothing is quite as awkward or seemingly narcissistic as trying to take a slow motion video recording of your own legs at the gym. Yikes. To be clear, it's not simply the technologies themselves but rather the thoughtful integration of these technologies and data into the shoe selection process by highly adept staff and the sharing of this expertise that makes this place exceptional and pretty much inimitable. This is the single greatest point of differentiation between FFS and competitors; it's the reason I now refuse shop elsewhere for trainers. Highly recommended.

Went to see if they had a particular pedorthic for a foot problem, based on their website…read more The usual pharmacies and even some medical supply stores didn't carry it. While I was looking around there was a customer running on a treadmill trying out running shoes, before making a purchase. The staff seems more knowledgeable about shoes, orthotics, foot anatomy, and how to fit shoes, than most shoe stores do nowadays. I should have asked if anyone had taken the test for to be a certified pedorthist? No matter now. Although, I didn't find what I was looking for; what impressed me the most is there was no "hard" sell tactics or being brushed off because i wasn't buying shoes that day. I will keep them in mind if someone I know is looking for proper chasseur (shoes). = )

This is a fantastic resource for quality comfortable footwear and great leather bags. They carry…read moreSVEN, a leather company out of California, with the most gorgeous colors and the best quality. Sadly, they never wear out! Joe will also do special orders if you need a different color. The socks are pretty great, too. The vibe is low key, but if you take the time to browse, you will realize how much stuff is crammed into this shop. Your feet will thank you! There are also usually fantastic sale items on the table outside the shop.

This place has horrible customer service. Two lazy employees just sitting down that don't greet you…read moreor offer to help you find anything.

I asked my stepdad what he wanted for his 80th birthday and he said he needed a new pair of boots…read more Believe it or not this beast of a man still works after retirement and runs through boots faster than a typical New Yorker does seasonal tires. So, I asked my mom where can I get him Red Wings or Thorogood's around here and she said we need to go to Montano's in Saugerties, so off we went. Montano's has been around since 1906, wow that is long time! They provide professional fitting services, Pedorthic care, and specialized inventory targeted to foot health support. Montano's has a variety of high-quality work-boot brands including Red Wing, Chippewa, Thorogood, Danner, Irish Setter, and Timberland. They have a variety of athletic and hiking footwear brands such as Merrell, Keen, Hoka, On Running, and Salomon. There is a selection catered to casual and comfort as well; brands include Dansko, Birkenstock, Blundstone, UGG, and Vionic. Fair warning, it's not cheap to shop here. You are buying pretty much the best-of-the-best with a professional service. Some of these work boots are easily $200+ and the specialty insoles are running $65+ so keep that in mind when shopping. I was able to kill two birds with one stone by buying my stepdad his birthday present and my mom a new pair of shoes for Mother's Day. It wasn't cheap but they are worth it, plus I don't get to see them as much as I would like. The Red Wings he chose were $200, the specialty insoles cost $65 and Mom's shoes were $120. All the items are of high quality and should last them until my next visit, lol. Staff were very friendly and helpful. From the moment we walked in we were treated with respect and one of the associates accommodated both my family members with all of their fitting needs. I just purchased a new pair of Keens recently for work but I was really interested in trying out a pair of Thorogood's. The problem is if I tried them on, I probably would have bought them. I just don't need another pair now but the selection here seems like an excellent choice for a future work boot. I might be back next year once I ware my Keens out. All-in-all, Montano's Shoe Store is an excellent spot to find great service and high-quality footwear for any occasion. I highly recommend visiting them if you in Saugerties shopping.

The store has an extremely large selection of shoes and the staff is incredibly knowledgeable…read more Tony helped me find the perfect size and style of waterproof sneaker that I was looking for and insured that my feet were comfortable, despite having plantar fasciitis and wide feet.

My favorite shoe store by far! Anna is an amazing…read moresaleswoman. I've never had anyone offer to bring me "all the available white sneakers in my size" until today.

This is my third purchase from this store. I wanted a lighter but supportive slipper type shoe that…read moreI can wear around the house. Once again, I got help from Anna. She immediately knew what I was looking for after my brief description and brought out two types of slippers. One of them was perfect! Anna is so knowledgable and pleasant. I've worn the slippers immediately since returning home and couldn't be happier. This young lady knows her product! Thank you, Anna!

The chubby guy behind the counter showed very little interest in helping me…read more Fortunately, the young lady behind the shop came out and I bought what I needed

I have the most awful feet! Pegasus has the an amazing selection of footwear!!! And the sales…read moreassociates are so knowledgable and helpful! Annie was so incredible and showed me fall shoes that would fit my feet best. I can't wait until I am able to put my new Taos' mary janes on!!!

We are so lucky to have such a great shoe store right in the heart of Great Barrington. Barbara…read moreand Mike are so knowledgeable. I've been there many times for new boots, shoe repairs and even had a leather belt shortened. Highly recommend!

Fixed my snowboarding boots quickly and did an amazing job. Great staff and service. A+read more

My wife and I have shopped here several times. They have a fairly large selection of clothing and…read moreshoes and carry top brands. They are not inexpensive but you get what you pay for. Quality clothing is worth the price in terms of fit and longevity. The sales staff are very friendly and helpful and well informed about their products. What is especially nice is when they offer sales. My wife picked up a beautiful brand name coat for a substantial discount over the price on the tag. Of course the tag price is just something someone made up and not based in reality- however- it was nice to be able to pick up such a beautiful item at a very reasonable price. This shop is definitely worth a visit. They do offer wonderful merchandise.

Great personal service and quality selection of outdoor footwear. Also check out the collection of…read moresocks - hiking and casual wear socks.

What a great selection of boots and Alana seemed to bring them all for me to try on. The pile of…read moreboxes she lugged from the basement was taller than her! I found the perfect pair, just a few days before the first big snowstorm. My feet are warm, toasty, and dry in my new JAPAR boots. Thanks for the great service. MS in Montclair

We went to their Rhinebeck location and Annie was so helpful and patient, great experience :)read more