I had a really nice experience here. The inside has some maintenance issues but I'm honestly just…read moreglad the store is still here. We were greeted and asked if we needed any assistance immediately. I had a hard time finding what I was looking for at first but I ended up finding 3 new pairs of shoes that cost me less than $200! Tracey was great at checkout. She took the time to update my rewards address and to give me bonus points, leading to an extra 20% off. I will definitely be back

HORRIBLE costumer service. I had to deal with Marsha would straight up LIED on the phone to one of…read moreher employees when dealing with a return. AVOID THIS STORE AT ALL COSTS.

I went for a ride with a friend of mine, whose Podiatrist told him to come here to look for shoes…read more We don't "look" like their typical customers; marathon runners or hikers, anymore. But, they didn't blow us off! I have quite a bit of experience in orthotics and prosthetics. Before I retired, that's what I used to do. Measure & Fabricate orthotics, and prosthetics, at the VA. Sales associate, Wendy, actually measured and did pressure analysis of my friend's gait. After watching her attention to detail, I asked if she had taken pedorthic fitters courses? I didn't tell her who I was. Haven't seen such attention to detail and custom service in decades! The majority of places, nowadays, that claim to sell shoes, have a couple of people standing around, that basically fill in stock or act as cashiers. She made suggestions as to what would be most appropriate, for his feet and conditions; not what is the most expensive shoe, she could sell. They have clothing, accessories, and other merchandise related to running and hiking. They can make inserts for your shoes, they also have them premade. There are boxes of various sized foot coverings to try shoes on with if you didn't wear socks. Never a good idea, unless you're wearing flip-flops. I was very impressed with the place, it's also very clean and well organized.

It was the first time I had my running style/gait analyzed and the sales person was incredibly…read moreknowledgeable and helpful. Thank you.

This place has horrible customer service. Two lazy employees just sitting down that don't greet you…read moreor offer to help you find anything.

Moms wanted new Birkenstocks. Whyyyy??? They are the ugliest shoe ever made. But it's the only…read morething she will wear and she just doesn't have any f*cks left to give at 83. So I instantly thought "I can solve this with Amazon" but guess what, figuring out what size to order ...and then Amazon had virtually nothing in stock in the size we had guessed so..... She called Sundog. They had what she wanted, in stock, and on sale. We had guessed the wrong size and the salesperson knew exactly what size she actually needed. The salesperson was incredible from start to finish and even fitted them correctly on her feet for her !!! Good shoe salespeople are a real luxury. Thank you SUNDOG !!!! PS I wandered around the main floor for a long time and figured they only had women's shoes; only when I was leaving did I see a small sign pointing upstairs for men's shoes. They had a great selection of some really cool shoes upstairs; the owner told me they do try to carry unusual lines that you don't see everywhere. GREAT JOB SUNDOG ! THANKS FOR MAKING MY MOM HAPPY !

My husband is hard to fit. They have a great collection of quality shoes from work to play in all…read moresizes. The service was amazing and we walked out with 3 pairs of the shoes that he needed. Worth the trip.

The store has an extremely large selection of shoes and the staff is incredibly knowledgeable…read more Tony helped me find the perfect size and style of waterproof sneaker that I was looking for and insured that my feet were comfortable, despite having plantar fasciitis and wide feet.

Great shoe store and Lindsay was incredibly patient and helpful. I ended up with just what I…read morewanted. Thank you Lindsay!

My favorite shoe store by far! Anna is an amazing…read moresaleswoman. I've never had anyone offer to bring me "all the available white sneakers in my size" until today.

I have the most awful feet! Pegasus has the an amazing selection of footwear!!! And the sales…read moreassociates are so knowledgable and helpful! Annie was so incredible and showed me fall shoes that would fit my feet best. I can't wait until I am able to put my new Taos' mary janes on!!!

Good selection of stylish and comfy shoes. Friendly and knowledgeable staff. Especially Annie. She…read morewas so kind, patient and helpful. Always stop here when we're in town!

Eagle Shoe & Boot saved my shoes!…read more Since I am in Great Barrington for a little while, I'm doing my best to patronize the businesses here, but have been frustrated at the lack of great service (so far, both dry cleaners in town have completely screwed me over), so when I ruined one of my shoes, I figured I would have to toss the pair, or take them home to Boston to get repaired there. However, figuring I would give a local merchant ONE LAST TRY, I went into Eagle Shoe and handed over my sad shoe, and the nice guy (who I think is the owner) said it would be no problem and I could pick it up the next day. My shoe was repaired for just $8, no tossing of an expensive pair needed, and my faith in humanity has been restored.

We are so lucky to have such a great shoe store right in the heart of Great Barrington. Barbara…read moreand Mike are so knowledgeable. I've been there many times for new boots, shoe repairs and even had a leather belt shortened. Highly recommend!

My wife and I have shopped here several times. They have a fairly large selection of clothing and…read moreshoes and carry top brands. They are not inexpensive but you get what you pay for. Quality clothing is worth the price in terms of fit and longevity. The sales staff are very friendly and helpful and well informed about their products. What is especially nice is when they offer sales. My wife picked up a beautiful brand name coat for a substantial discount over the price on the tag. Of course the tag price is just something someone made up and not based in reality- however- it was nice to be able to pick up such a beautiful item at a very reasonable price. This shop is definitely worth a visit. They do offer wonderful merchandise.

Great personal service and quality selection of outdoor footwear. Also check out the collection of…read moresocks - hiking and casual wear socks.

What a great selection of boots and Alana seemed to bring them all for me to try on. The pile of…read moreboxes she lugged from the basement was taller than her! I found the perfect pair, just a few days before the first big snowstorm. My feet are warm, toasty, and dry in my new JAPAR boots. Thanks for the great service. MS in Montclair

We went to their Rhinebeck location and Annie was so helpful and patient, great experience :)read more