Heidi(the owner) is one of the sweetest humans ever! My now husband and I were looking for our…read moreengagement and wedding bands. After going to several "big name" jewelry stores, we quickly realized that we weren't going to find our forever pieces. From the first moment we walked into Freeman and Foote, Heidi was right there to walk us around and make us feel comfortable. We ended up purchasing both of our wedding ring sets from her. They are handmade, one-of-a-kind, vintage pieces, stamped with the jewelry designers insignia. After the wedding, decided to solder our engagement and wedding bands. We went back to Heidi, who not only provided this for us, free of charge, but made our experience all the more happy again! We will always see Heidi!

I recently had a piece of jewelry cleaned here, when I arrived to pick up my item the employee…read moreasked me where was I employed. I figured she was making general small talk. Following speaking with her I paid for their services and walked back to my car, which was parked across the street from my place of employment. As I was getting into my car I noticed the employee I was speaking to at Freeman & Foot Jewelers walk in front of my place of employment; and turn around and head back towards the jewelry store. Seeing the employee perform this act I felt I was being profiled, due to the fact that I am a young African American male. I will no longer do business with this company, and I will suggest anyone who does to spend their money elsewhere.

All right. I had a ring made at a competitor, let's call them "Flennons," that I wasn't satisfied…read morewith. I had another gem that I wanted reset/remade into a different ring, so I decided to give Cunningham a try. First impression when you walk in is that the place is small and very clean. I wasn't looking to buy anything from the case, and I can't comment on their stock. I was greeted by Brian Cunningham, and I explained what I wanted and showed him pictures of my inspiration. Basically the task was to take a crappy yet sentimental ruby out of a ring from Plumb Gold and set it in a more simple, modern band. Brian - super helpfully - looked at the pictures, said he could save me money by melting the gold from the ring down himself, fashion a band with a new bezel, and reset the stone. Um, WHAT?! I was blown away. At "Flennons" when I asked for and described and showed pictures of the ring I would like to have, the salesperson plopped down a huge catalogue of settings, went through it, and gave me the closest approximation. Essentially not custom at all, that took two full weeks, with a $700 cost to boot. $700 for being somewhat satisfied is kind of bullsh*t. Brian fabricated something brand new, that was EXACTLY what I wanted, that took maybe five days and cost $125. I will never shop at another jewelry store again.

The Cunninghams are honest and have the trust of myself and my colleagues. There offer…read moreexceptionally good prices both when selling or buying. I have had custom sterling silver rings made for my siblings (from some silver left by our parents). We were all very happy. I recommend paying a visit when considering jewelry purchase.

Had my 24 year old engagement ring repaired... I honestly didn't think after having it cut off they…read morewould be able to fix it... They did and it's just as gorgeous as the first time it was put on my finger thank you so very much...

What a dishonest place! this one deserves ZERO stars…read more Brought in an expensive engagement ring to be polished. They took a grinder or some sort of material-removing tool to the side of the band and destroyed the ring! They ground so close to the diamonds on the Pave band that another jeweler later tells me 2 of them might fall out soon. I was in rush and after they "polished it", I ran out the door to run errands at my office so I didn't notice anything at first. I only noticed when I opened and looked at it later. When I saw, I drove right back to their store and complained to their owner, MELISSA, in about an hour since I first was there. They all started DENYING DOING ANYTHING TO THE RING! Are you serious? And they said I have no proof since I left and came back with the ring an hour later. My sister was there with me and saw how I gave them the ring, and how I got it back. My brother earlier in the day saw the ring too before they destroyed it. It's not like there are no witnesses to prove that it was not like that before they handed it to me! Melissa said "we can prove it, watch our camera footage" and "that we aren't usually allowed to show to our customers". The camera was zoomed out so far and at some points the corner of the room gets blocked by cabinets so you can't see what the ladies were doing with the ring. Obviously they didn't just inspect it, they definitely took abrasive machines to it To make things worse, still denying they ever did anything to the ring, they asked how they could make things right. They offered $600 off a ring band they had in stock that looked similar to mine, and that they can take of the main diamond off the ruined ring and make this new ring. They were offering me to buy from them, ((another sign they set this all up to make an extra sale from me!!! )) And PROMISED me by tomorrow (next day) they could do that. I had no choice since the day after I was going to drive out to a different state for my proposal. Next day they call and I'm expecting them to say "we finished your ring". But no. They said we apologize we weren't able to make your ring like we said, something about the prongs being too big on the band blah blah blah. I ended up having to come take my original ring back that thankfully they did not start taking apart yet. They couldn't even look me in the eyes. And said "I hope you have a great rest of your day" HOW can I have a great rest of my day when I have to leave to propose the next day and have a destroyed ring to propose with!!!! I ended up having to shop at a whole bunch of local jewelers, and Royal Jewelers in the mall were of great help, said this is not the first time they heard of Lennons WB Wilcox ruining jewelry!!! I cannot believe a place like this is still in business. Even if this "apple" looks good on the outside and is rotten in the inside, it's only a matter of time before this business falls apart and rots completely. I expect an APOLOGY from Lennon's WB Wilcox Jewelers on Commercial Drive. In addition to that, I expect Melissa the owner to FIRE whoever destroyed my ring and was lying about not doing anything to it. I have a feeling it was the young blonde lady that handled the ring, but it could have been someone else I don't know for sure. [In the photo I circled the people I had interacted with there]. You cannot have people shopping here trusting you with such valuable and expensive gifts when you have such dishonest and horrible employees. You have my number Melissa and I'll be waiting for a call! The only positive of all this is that I didn't let anything stop me, and the day after I drove out to propose, and she said YES:) DO NOT TRUST THIS PLACE with any jewelry, I would not wish anything close to the horrible experience I had here!!!!!!!!!

We contacted Tom and Nancy Lennon at The Gold Mine to commission two distinctive wedding bands with…read morea particular look in mind. Not only did they deliver exactly what we were looking for (and couldn't find anywhere else!) They finished in half the estimated time. We were so happy with the final product we asked Tom to make our parent gifts (5 days before the wedding) which ALSO turned out beautiful! The showroom sales people are lovely and helpful, they talked us through our options to fit the budget we had in mind, and everyone easily accommodation last minute requests and changed. A++

I needed to have my watch band sized. I ordered the extra links from the factory and brought them…read morewith me to Goldmine Jewelers. For only $10, they added the links for me while I waited. The employees were all very friendly.

A hidden Jem. beautiful clothing, small household items at nice prices…read more Looking for jewelry for a sweetheart, or just for yourself, this is the place. Staff is friendly and so helpful.

I absolutely love this place!!! They have SO many great things. From clothes, shoes, bags,…read morefurniture, appliances, homemade candles, books, jewelry, and everything in between. All of their stuff is in GREAT shape and they have well-known brands such as Vera Bradley and others!! The majority of their clothes still have the tags on them!!! And the prices are very fair. I came in looking for a tulle skirt. Unfortunately, they didn't have one. I shopped around a little bit and I got two pairs of gym pants (brand new still with the tags on them), a few tank tops, a sweater, a cook book, and an iron for suuuuuper cheap! I was planning on going to Old Navy for some workout clothes but I didn't need to after coming here! And their stuff is half as much as you would pay at Old Navy & better quality and brands!! Patty and Mary are both so friendly. I love chatting with them! You have to check it out!! Shop local business!!

Doors were open and no one inside! I think the owner was outside in his pick up truck??? Lots of…read morestuff, very cluttered, has a downstairs - we went down not sure if we were supposed to or not since no one was there to ask - no prices on anything. I guess they make it up as they go? Not the best lace, but not the worst. They did have a sign on the door asking patrons to wear a mask. Not sure if it's worth another visit...

Little crowded with items but you won't find better prices. Great customer service and things…read moremove through here.

These days it can be difficult to find someone to fix a clock. When I had no luck in local area in…read morewhich I live, I thought huh...I'm taking a road trip to Syracuse NY why not look to see if there is a place somewhere close to where I'll be driving....Sure enough I ran across Guerino's....just off the NY State Thruway. The Guerino's were fabulous....lovely couple, nice to chat with, flexible, reasonably priced, AND they know their clocks!

From the owner: Joe Guerino has been repairing clocks for 40 years. He also repairs lamps & vacuum cleaners. Call…read moreto bring your clock, lamp or vacuum cleaner in.

I have with Brian for a number of years and never regretted a single deal. I've both bought and…read moresold both diamonds and silver from at below market prices. He's fair and honest. Unlike others in the business I've purchased many rare and exotic items I never thought I'd.dond No matter what you desire Brian has it somewhere or can find it Great business. Honest guy Highly recommended

I have to preface this with the facts that I have a BA and I work full-time in a job that keeps me…read moreon my feet 9-12 hours a day. I'm not lazy and I earn a paycheck. However, I live alone and am responsible for everything, so sometimes I'm in a pinch, as was the case today. I was in need of extra money for bills and so decided to sell several dvds, some jewelry, my dslr camera, and vintage Dudson, Wilcox & Till china. I wanted to support a local business rather than use eBay, so I webt to the Leggs Diamond location in Big Apple Plaza around 11:55 am (they supposedly open at 11 am). The door was locked and there was a phone number on the door. I called the number and was told that the employee was taking care of her horses because it was hot and that she'd be there within the hour. Okay. I have to take care of my animals in the heat and still make it to work on time, but maybe the supervisor/owner is being flexible. I ran some errands and returned around 12:45 to find the door still locked with the sign still in the window. I called again and asked if I could be called when someone was there because I'd already made two trips out there. The man who answered called the person who was supposed to be there and said that she wasn't answering. I waited in the parking lot - wasting gas and battery because it's too hot to not have at least the fan blowing - until around 1 and then went home and listed my items on eBay. There was no apology and no effort other than one phone call and I wasted two hours and a lot of gasoline on my day off. If you have jewelry, go to Gold Leaf Refining in the New Hartford Shopping Center, and just deal with eBay for anything else.