Heidi(the owner) is one of the sweetest humans ever! My now husband and I were looking for our…read moreengagement and wedding bands. After going to several "big name" jewelry stores, we quickly realized that we weren't going to find our forever pieces. From the first moment we walked into Freeman and Foote, Heidi was right there to walk us around and make us feel comfortable. We ended up purchasing both of our wedding ring sets from her. They are handmade, one-of-a-kind, vintage pieces, stamped with the jewelry designers insignia. After the wedding, decided to solder our engagement and wedding bands. We went back to Heidi, who not only provided this for us, free of charge, but made our experience all the more happy again! We will always see Heidi!

I recently had a piece of jewelry cleaned here, when I arrived to pick up my item the employee…read moreasked me where was I employed. I figured she was making general small talk. Following speaking with her I paid for their services and walked back to my car, which was parked across the street from my place of employment. As I was getting into my car I noticed the employee I was speaking to at Freeman & Foot Jewelers walk in front of my place of employment; and turn around and head back towards the jewelry store. Seeing the employee perform this act I felt I was being profiled, due to the fact that I am a young African American male. I will no longer do business with this company, and I will suggest anyone who does to spend their money elsewhere.

All right. I had a ring made at a competitor, let's call them "Flennons," that I wasn't satisfied…read morewith. I had another gem that I wanted reset/remade into a different ring, so I decided to give Cunningham a try. First impression when you walk in is that the place is small and very clean. I wasn't looking to buy anything from the case, and I can't comment on their stock. I was greeted by Brian Cunningham, and I explained what I wanted and showed him pictures of my inspiration. Basically the task was to take a crappy yet sentimental ruby out of a ring from Plumb Gold and set it in a more simple, modern band. Brian - super helpfully - looked at the pictures, said he could save me money by melting the gold from the ring down himself, fashion a band with a new bezel, and reset the stone. Um, WHAT?! I was blown away. At "Flennons" when I asked for and described and showed pictures of the ring I would like to have, the salesperson plopped down a huge catalogue of settings, went through it, and gave me the closest approximation. Essentially not custom at all, that took two full weeks, with a $700 cost to boot. $700 for being somewhat satisfied is kind of bullsh*t. Brian fabricated something brand new, that was EXACTLY what I wanted, that took maybe five days and cost $125. I will never shop at another jewelry store again.

The Cunninghams are honest and have the trust of myself and my colleagues. There offer…read moreexceptionally good prices both when selling or buying. I have had custom sterling silver rings made for my siblings (from some silver left by our parents). We were all very happy. I recommend paying a visit when considering jewelry purchase.

Had my 24 year old engagement ring repaired... I honestly didn't think after having it cut off they…read morewould be able to fix it... They did and it's just as gorgeous as the first time it was put on my finger thank you so very much...

Biggest jewelry store I've ever been in. They have on site jewelers to fix things so they don't…read morehave to be sent out somewheres for cleanings and repairs. The staff is very nice and friendly and helped me pick out the perfect ring for my girlfriend.

We contacted Tom and Nancy Lennon at The Gold Mine to commission two distinctive wedding bands with…read morea particular look in mind. Not only did they deliver exactly what we were looking for (and couldn't find anywhere else!) They finished in half the estimated time. We were so happy with the final product we asked Tom to make our parent gifts (5 days before the wedding) which ALSO turned out beautiful! The showroom sales people are lovely and helpful, they talked us through our options to fit the budget we had in mind, and everyone easily accommodation last minute requests and changed. A++

I needed to have my watch band sized. I ordered the extra links from the factory and brought them…read morewith me to Goldmine Jewelers. For only $10, they added the links for me while I waited. The employees were all very friendly.

I couldn't thank the owner more. I brought in my Dad's 1968 Timex dive watch for service. It that…read morewas more sentimental than anything else. I had some moisture in the watch and he was able to silicone the gaskets so I could continue to wear it for years to come. Thank you so very much

Excellent service as well as prices . Paul is so knowledgeable about jewelry in general and when it…read morecomes to watches he is the master of masters . The only people who are negative about Nicolas Jewelers are Walmart and KMart shoppers . They think that costume jewelry is where it is at .

A hidden Jem. beautiful clothing, small household items at nice prices…read more Looking for jewelry for a sweetheart, or just for yourself, this is the place. Staff is friendly and so helpful.

The Shop owner and all her staff are very polite and friendly. They arrange the products in the…read morestore so nicely, makes a shopper want to browse through at least a time or two. Have been there multiple times, never have been disappointed. If you have not had the pleasure of seeing the Queen's Closet for yourself, please go...you are in for a treat!

These days it can be difficult to find someone to fix a clock. When I had no luck in local area in…read morewhich I live, I thought huh...I'm taking a road trip to Syracuse NY why not look to see if there is a place somewhere close to where I'll be driving....Sure enough I ran across Guerino's....just off the NY State Thruway. The Guerino's were fabulous....lovely couple, nice to chat with, flexible, reasonably priced, AND they know their clocks!

From the owner: Joe Guerino has been repairing clocks for 40 years. He also repairs lamps & vacuum cleaners. Call…read moreto bring your clock, lamp or vacuum cleaner in.

I have with Brian for a number of years and never regretted a single deal. I've both bought and…read moresold both diamonds and silver from at below market prices. He's fair and honest. Unlike others in the business I've purchased many rare and exotic items I never thought I'd.dond No matter what you desire Brian has it somewhere or can find it Great business. Honest guy Highly recommended

I have to preface this with the facts that I have a BA and I work full-time in a job that keeps me…read moreon my feet 9-12 hours a day. I'm not lazy and I earn a paycheck. However, I live alone and am responsible for everything, so sometimes I'm in a pinch, as was the case today. I was in need of extra money for bills and so decided to sell several dvds, some jewelry, my dslr camera, and vintage Dudson, Wilcox & Till china. I wanted to support a local business rather than use eBay, so I webt to the Leggs Diamond location in Big Apple Plaza around 11:55 am (they supposedly open at 11 am). The door was locked and there was a phone number on the door. I called the number and was told that the employee was taking care of her horses because it was hot and that she'd be there within the hour. Okay. I have to take care of my animals in the heat and still make it to work on time, but maybe the supervisor/owner is being flexible. I ran some errands and returned around 12:45 to find the door still locked with the sign still in the window. I called again and asked if I could be called when someone was there because I'd already made two trips out there. The man who answered called the person who was supposed to be there and said that she wasn't answering. I waited in the parking lot - wasting gas and battery because it's too hot to not have at least the fan blowing - until around 1 and then went home and listed my items on eBay. There was no apology and no effort other than one phone call and I wasted two hours and a lot of gasoline on my day off. If you have jewelry, go to Gold Leaf Refining in the New Hartford Shopping Center, and just deal with eBay for anything else.