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Nicky B's Auto Glass

4.0 (8 reviews)

Services - Nicky B's Auto Glass

Auto mirror repair

Auto mirror replacement

Auto window repair

1 More Service

Auto window replacement

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Safelite AutoGlass

Safelite AutoGlass

(27 reviews)

Great company. Total professionalism from start to finish in every area. 5 stars. Tech was on-time…read moreprepared and was done in a time manner.

This is the 3rd window replaced on this Subaru Ascent. I've used them previously on my Kia as well…read more Let's start with the good. The windshield is replaced, looks secure, didn't leak, and my "Eyesight" cameras have zero errors. The bad. The trim on the exterior was improperly installed allowing leaks into the engine bay. I properly installed it. When pointing this out, customer service pointed out I now voided any warranty. When leaving, I noticed I had a headlight out on the passenger side. When opening the hood to investigate, the hood prop was loose and dangling dangerously over my drive belt, the inner fender trim was loose and creased, and the filter box was tampered with. Generally, I do my own oil changes and last week when last under the hood, everything was fine. Since the box was open, I noticed the $50 k&n filter is gone and a no name generic was in its place. Not something I check regularly, but with all the other issues in that general area, it's suspicious. It appears the trim was damaged looking for the missing hood prop grommet. I won't be taking my vehicle back there to be corrected. The trust is gone. For the premium price tag they demand, I expect a higher level of professionalism. I did not ask for compensation, nor was any offered. If I am forced by my insurance to use this shop again, it won't be dropped off and left unsupervised and I'd advise anyone else forced to use them to do the same.

Nicky B's Auto Glass - autoglass - Updated May 2026

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