communicating with them is very frustrating. Messed up my order and fought with me about i. Very rude. I order from them very often despite my frustration but will never do business with them again. Will take my business elsewhere read more

I usually do delivery and today was my first time picking up. Always speedy and great service. I usually get the shrimp scampi pizza because it is always packed with flavor and delicious with so much big shrimp bites! OBSESSED. Oh and don't forget those broccoli bites. I always get a side order of those too!! Yum! read more

Nick's Place - Small Shrimp scampi pizza! Delicious as usual! - Pizza Near Me - Saugus, Massachusetts

My dad, brother, and I have been going here for a while now. Everyone's super friendly!! I have also gotten delivery here a number of times and they get here REALLY fast! Well, i do live like a 5 minute drive, haha. But they always deliver fast and thats a bonus. I love their online ordering, super convenient. I always make sure i have cash to give to the guy because they're just so friendly. Steaks fries, salads, extra cheese pizza, chicken fingers, chicken wings... yum yum yum. Can never ever ever go wrong when you can't figure what to have for dinner. Thanks Nick's Place for always being amazing! read more

My favorite pizza place in Saugus! Everything on the menu is great! The lobster roll, seafood plates even the dinners like steak tips, Delmonico steak, stuffed chicken with feta and spinach is fantastic! Loved everything I've ordered so far!! They deliver quickly too read more

The food is good, but the owner is a jack a$$. He's very rude on the phone to the customers. He hung up on me, when I had a legit question about an item on the menu. I ordered from his competition, Charlie's instead. read more

I'm writing this review from the perspective of having missed a flight out of Logan airport, who found herself having to spend a night in Revere and needing food, but without transportation, on a really cold night. I'm staying at the Fairfield Inn in Saugus, and I learned on the shuttle ride over that the hotel had a bunch of menus for delivery places in the area. When we arrived, I got the menus from the front desk. There were many pizza joints, one pan-Asian place, and Nick's Place. Nick's stood out because of its wide variety of offers. They have salads, soups, subs, sandwiches, dinner entrees, calzones, hot roast beef, pasta dishes, and more. Not only that, there was no minimum for a delivery. That's rare. Sold! My fiance ordered a club sandwich and I ordered a Western omelet sandwich, both on wheat toast. The total for both came out to $14, which felt a little steep, but perhaps there was a delivery charge factored in (or maybe my takeout menu had old prices). Within maybe 20 minutes, they delivered the food straight to the door of our hotel room! Overall, I think the club sandwich tasted better than my omelet sandwich, which was kind of soggy. Both sandwiches were still hot by the time they arrived to us. We were quite impressed with the speed and the selection. I'm hoping more folks in Revere, local or visiting, give this place a chance. You're very lucky-- I live in Mountain View CA and there's no deli-like place nearby that delivers. You guys are well-served by Nick's Place! read more

Nick's is awesome... I think I have had everything on the menu and nothing sucks. As sad as it is, I probably eat here at least twice a week. I don't know if its a good thing if your on a first name basis with multiple delivery drivers but oh well, I have yet to be disappointed by anything they have. A few of my favorites are there chicken kabob calzone, the honey BBQ chicken sub, and they have great roast beef (hot roast beef, not the cold deli style roast beef.) Expect a little bit of a wait on a Saturday night, but generally speaking they'll deliver in 30 mins. If you haven't hit Nicks yet, I recommend you do, because I have yet to find anything there that sucks and I'm a fat kid who eats there twice a week. read more

I'm always satisfied at Nicks Place! Great pizza, awesome subs, amazing salads, delicious sandwichiches! Staff is awesome, young friendly, and alert! Be sure to try the chicken kabob and chicken teriyaki salad! They taste so fresh! By the way Delivery is always fast and Always on time! read more

Nick's Place in Saugus has amazing food. And the prices are great for the amount of food you do get. my favorite is the Chicken Kabob Salad. The are always fresh and the chicken is always very juicy, and flavorful... I have been several times and the girls up front are always nice, and friendly. the dining area has plenty of space and has always been clean when I have gone. The only complaint I have is that the Men's bathroom is always disgustingly filthy read more

I hate writing this cause I love nicks place but their customer service is absolute SHIT. They don't compensate/offer anything for messed up/cold food. This isn't my first issue with them they messed up my daughters birthday party by taking forever with the pizza the whole party was done and no one ate but everyone was having too much fun to pay attention to a missing party pizza. The employees & manager are rude as hell and SHOULD NOT be working in a restaurant at all. I don't understand how I live 5 minutes away and I got a room temperature pizza read more

Yes, yes, a thousand times yes! Five stars to Nicks place no questions asked. They do good food they deliver in great time, and they're super nice when I call (to the point that when the starbucks guy calls they already know the large xtra cheese and 2 litre of orange by the time I give the address). Now if that wasn't enough to persuade you about this place how's bout you try them on a Monday when after 4pm the time you call in for pickup is the amount you pay for you food? Yeah you add a buck for toppings but that's still a good deal. I love it and there are times the kids I'm working with we call it in and send someone to get it for us and we usually get 5 pizzas for a little over 20 dollars. Now that you mention it I'm glad we had this little chat because it's Monday so thanks for reminding me buddays! read more

Nick's Place - Hey it's a picture of the menu, what more do you want from me? - Pizza Near Me - Saugus, Massachusetts

I've read some of the reviews here that aren't good, and like any place you go, it's possible you were there when they were really busy, or just didn't have the "good people" working. I know that's not an excuse, just might explain some things. For me? I grew up 10 mi away from Nick's. Seems like every town/city around the Northeast US has a place like it. I think that's great and I really miss this kind of thing when I'm traveling or home in Texas. It's there in Texas, but you gotta search for it. Anyways, my first visit was for a steak, cheese and mushroom. Wow! They nailed it. This time, I went for a slice and a roast beef sub with provolone. They heated up the sub, which I don't recommend. The slice? Well, it was ok, but given the selection around here, I probably wouldn't come back here just for pizza. Overall they do a good job here. Reasonable prices and decent service. Parking can get really tight during lunch/dinner. read more

Placed my order at 4:02 today...I called a hour after to make sure they didn't forget about me....they told me 30 mins longer....I call 45 mins later only to be told that they had a problem with their oven ...so 2hrs 30 mins after I placed the order (3 cheese pizzas and motzarella sticks) they call me to say they are out front ..no one there they had the wrong address the delivery guy shows up and says everything is free ..he got tipped because it's not his fault the staff can't operate in shop....we open the pizza...it's a ton of cheese, not cut, and dough is still raw. This place was recommended by me all the time...now I regret saying they were good this is just horrific service from them..... read more

Small calzone with grilled chicken extra cheese onion spinach and ham, is what I ordered. I know it sounds complicated, but the boy who took the order did read it back to me and assured me that it came with two sides of house dressing. I called back because my order came to $27 for the calzone and one spinach roll, and the man who answered who seemed to own or manage the place explained why and read back to me my entire order, and I understood it was because I ordered a custom calzone with many toppings including two meats. WHERE IT WENT WRONG: The delivery boy comes, I open the bag and my two sides of dressing that were supposed to come with the calzone were missing. I calmly called back and let the same man know that the dressing was missing and he said that he would have the delivery boy come right back with the dressing. 20 minutes later the boy comes back and hands me two sides wrapped in tin foil, and when I opened it, they were both marinara sauce. WHERE IT WENT WORSE: I called back again because now I've waited an extra 20 minutes to eat for the dressing and the order still isn't right. I told the same man and he begins putting down the kid and then says, it should have been a marinara and a house dressing that I got (which isn't even what I wanted so even if he did get it right, it would still be wrong) and he says that he will send him back again. I told him I no longer want to wait for the dressing and asked if he could credit me for anything. He tells me that the dressing was already for free and that he was giving me that and when I persisted he said "maybe I can help you out next time ask for ****". THANKS FOR NOTHING, there will be no next time! TO TOP IT OFF: I paid for all of the toppings listed above and the ham was missing in addition to the dressing "he was GIVING me", didn't bother calling back to get sub-par customer service, I will just refrain from eating there in the future. CONS: OVERPRICED, CAN'T GET THE ORDER RIGHT, DOESN'T TAKE RESPONSIBILITY FOR MESSING UP! read more

The food was great, went to shit, then I tried again and the food isn't bad. I ordered their steak bomb calzone and it's always full and never skimpy. The only thing I can say bad about this place, and that's why I'm giving it 3 stars, is the unprofessional staff. Mainly, the only people working there seem to be 15 year olds who don't give a shit about the food. I went in recently and there was everyone rushing around with a shift manager SCREAMINGLY down everyone's throat, while on the phone with a customer!!! He had to apologize that he was "just talking to my guys". No. You were screaming in the most unprofessional manor I've ever seen and you should be fired! read more

I walked in after placing my order 30 minutes prior. When I walked in nobody said a thing to me for several minutes until I PERSONALLY asked who I should speak to for online orders. They then asked for my name (fine) then what was in my order (fine I guess). Then another employee asked me the exact same questions and told me my order was not ready. I sat down for an additional 15 minutes and then was asked what I was waiting for???? He then gave me my order immediately? So was it already ready- no idea. All I know is the food is good but not worth dealing with brain dead people. read more

Great food, fairly cheap, good god let's eat. I was made unaware when ordering a Nicks Bowl that I had to "add on" vegetables to the order. So the bowl came unexpectedly with Rice only and Steak. Hardly a "bowl" to my standards but nevertheless the rice was cooked well and the steak seasoned up to par. My next purchase I'll make sure to add mixed veggies to the order to add that certain pizazz to the dish. read more

I heard from a friend about this place and decided to give it a try. Not impressed by the roast beef sandwich. Very dry and tough. The cheese was not melted. Not enough sauce. They were not even busy. I took a bite, chocked on it and so threw the whole thing away. Waste of money. Maybe I should try something else. Maybe!! read more

Nick's Place - Pizza Near Me - Saugus, Massachusetts

Great food, and amazing service. Love going here on Mondays for their pizza deals. Amazing steak tip salads, love the dressing. They have tables to sit and eat, tv usually has sports on which is a plus. Highly recommend for a great fast meal. read more

Everytime my family order from there it's always wrong. I ordered a chicken kabob sub with extra dressing and what I got plain chicken in a roll no dressing . Last I checked according to there menu it's suppose to come with lettuce tomato onion and Greek dressing. We had it delivered so then we have to call and wait again. Not worth it , Although I had previously wrote a not so good review I would like to say that I was impressed with the owner, in the quick response to my poor review and trying to make things right with me. He acknowledged there was not there to oversee and genuineness went along way and showed he cared about his customers . read more

I moved to Saugus a few months ago and I haven't been able to find a pizza place that I enjoy... until now!!! I ordered a steak tip pizza and a buffalo chicken pizza tonight and it was absolutely the best! The perfect amount of meat and sauce! Loved everything about it. It was well put together and good portions of meat on every slice! Keep up the great work guys!! I will definitely be coming back! read more

The owners really care about the product they're putting out! Ordered a roast beef sub and onion rings. They keep the onion rings not in the typical styrofoam crap that just drips all over your onion rings, they use the ones that they use to drain at the fryer. They onion rings I had tonight were amazing, big pieces and still crispy, not mushy! Worth every penny! read more

Fried clam plate- a mushy, disgusting, mess! Their steak tip sub-disgusting. How this place stays in business is beyond me.

Honestly really awful. Twice now my roommate and I have ordered their cheeseburger dinner and not only is it absolutely awful, but has made us sick. It was thrown together sloppily, over cooked, and extremely soggy and covered in grease. And I mean absolutely covered in grease. The onion rings were barely cooked and honestly I'm praying that I don't get food poisoning because of how terrible it was. Worst money I've ever spent and I should've gone to McDonald's. read more

I ordered a calzone at 6:47... It arrived at my house, hot as hell and perfectly cooked, golden brown and toasty, at 7:04!!! This place is THE BEST!! We order from here often; the quality of food, the quantity they give, and at the price points they have- it utterly astounding. read more

We love the chicken kabob calzone. It's huge and seriously so good. You can't get more food for the price. It's our go to for every get together read more

Love it ,nothin fancy but great deals ,wed night buy a meal get 2nd half off ,come on thats great,pizza ,wings,all good .They cater to any size party no headaches,I have called them at least 10 times for parties they always came through.Smooth and consistant . read more

Love this place! steak tip salad it's good! House dressing it's sooooo good! Better than new bridge café...sorry but just speaking the truth when it comes to their steak tips!!! read more

I have never had a bad meal from Nicks Place. The service is great, deliveries on time and the Calzones are the best. Try the Chicken Bomb Calzone, you will not be disappointed. read more

I like the food, it is what it is, I don't know when the new owners took over but they are all rude, they act like they are doing you a favor by letting you order from there, want any extra sauce for a $75 dollar order or plates and expect to pay read more

I have alway like consistency in a restaurant ... Nicks seems to lack that... Even on the same day.. Today ordered 4 subs... 2 Italians 2 steak and cheese... .. One Italian was great.. The other was skimpy.. Same with the steak sandwiches... One was stuffed the other was shameful.. It to bad I have always enjoyed Nicks especially the one on the beach.. They always get it right... here in Saugus I don't understand what has happened...Maybe too many kids work there no supervision.. I don't know.. What I do know is I like particular restaurants for particular foods..I prefer to know what I am ordering is going to be just as good as the last time I ate there...something that appears is never going to happen at Nicks in Saugus read more

Aside from Stella's this is the best sub shop in Saugus (which is the capital of sub shops lol) I've never had a bad thing from nicks. They are exactly what you want in a sub shop, local, great tasty food, fast and relatively cheap. The house dressing is to die for. I love dipping my fries in it, my wingdings, my pizza, my fingers...okay I might have gotten a little carried away but the dressing is very good! My dad says the shrimp scampi is very good but I haven't tried it yet. I love the chicken kabob salad with you guessed it the house dressing. They also have great deals on different days of the week. Damn I love this place and often crave it while I'm away. Hometown favorite for many. Gosh sub shops are a way of life. I grew up on them and I wouldn't change that for the world!!! read more

Honestly this is by far my favorite sub shop... fantastic everything. My only complaint is sometimes the guys are a bit rude over the phone for orders and at the register once you're picking up. I think they should answer the phone a little nicer and be a little more friendly when picking up orders. Now onto the food: it's always FRESH and DELICIOUS. My family had also used Nick's for catering. In large quantities it still is every bit of fantastic, they are reliable to use for catering and I know others that have used them as well. The shop itself is actually pretty nice inside if you want to eat there, it's always clean, someone is always cleaning during a lull. They have a huge selection of food and the price is fair. read more

Since the change of management the quality of the food and customer service is horrid!!! Last 3x's I have ordered, something is wrong and when you call, their response is is"oh I'm sorry"! One of the times, the poor delivery guy had to come 3x's read more

Since moving to Saugus, Nicks Place has always been reliable for good, quick takeout. Sadly, this is not the case anymore. The quality has slowly been deteriorating and it has reached an all time low: today we got a calzone that was not nearly cooked (raw dough and all) and the pizza had cheese that wasn't even melted. Sad to see such a great place go to garbage. This will be our last time paying money for unedible food. read more

Have ordered from Nicks many times. I would say the best items they have are the calzones. My favorite is the steak and cheese calzone. They come in a few different sizes and are loaded with steak. My wife loves the pepperoni calzone for the same reason, loaded with pepperoni. I'm not a big fan of the pizza, more often then not its too doughy and not cooked long enough. The pasta dishes and subs are very good, they are a good size and they are not skimpy with the amount of food you get. Overall, despite a few glitches, I would give nicks 4 stars. read more

Good food at a good price. Not crazy bout the pizza but the calzones are most delicious.

Just saw that you replied. A couple things stand out to me. Please explain to me how I am "hiding" behind social media? I used my name, you have my address, phone number and social media account. All of which are ways you could have reached out to a clearly dissatisfied customer. (You know, like you say you always do) But instead of reaching out you took the low road and made a grammatical mess of yourself in your reply. Thank you for letting everyone know I was correct to call you a "surly ass". I also noticed you did not contest my claim of your fish being frozen or improperly cooked. It doesn't take a " five star chef " to know when an onion ring tastes like raw corn meal and a scallop tastes like an eraser. As far as you "protecting" your staff, that is commendable, but please note that I have never said anything negative about your staff, I have been a generous tipper and quite cordial to your driver and the other people who answer the phone. It's really just you whom I have a problem with. Now please do me a favor; I understand you are a small business owner and probably take this to heart. Don't make it any worse by attacking me again. Just take this for what it is worth. One disappointed customer. You aren't going out of business because I'm not ordering from you anymore, but you should learn from a mistake. read more

Love this place! The owner and the staff are always nice & I've never once had any issue with my food or them getting my order wrong. In fact, I messed up my own online order once and put in for a small pizza instead of a large and when I called the owner gave me the large at no extra charge! Who does that?? Good prices, great food- Steak tip salads are awesome, yummy pizza, etc. I'd recommend this place to anyone looking for a quick inexpensive bite to eat. Nick's Place is great!! read more

It was clean. The fries, in the end, were great. But the strung out kid running the cash register 1. rushed us into an order 2. forgot to let me order a bev and was taking the BFs cash before I could grab a Pepsi 3. delivered all of our stuff to the dine-in table separately, as in the BF got 4 slices of luke warm pizza (for his "I'll take a coupla slices") before I got any food and 4. the kid forgot a. my fries or even b. to ask which fries I wanted, since there are apparently multiple. Got all that? My head was spinning, too. The fish sandwich was hot, but overcooked, and if I'm going to be picky, had proportionately too much fish for the soggy little burger bun. Anyway, I wasn't impressed.. and it shows in my bitchiness. That said, I wouldn't go out of my way, but if I was starving AS I was driving by, I might try that calzone that I initially craved. read more