We called last week for him to come by and give us a estimate. The next day he sent my wife a…read morequote, which we happily accepted and within a week he came back on the schedule day, 1/2 hour early and put the shoe protectors on when coming in the house. He spent 4 1/2 hours working on the windows, sills, and screen, and wow, they never looked better. Great job, awesome price, and very cautious on keeping things clean and organized. Nice job!

We have had Chatham Window Washing come annually for the past three years . I have found them…read moreprompt professional and reliable. Once they arrive they work solidly until the job is complete washing all of our windows and cleaning the screens!. We are always amazed at how dirty the windows get in a year and how much brighter the house is after CWW has been here. They even remove and store our bedroom air conditioners each year. We are happy customers!

I moved to Harwich three years ago and have hired numerous people to update my house. Sadly the…read moreexperience in finding reliable people has been difficult. Then Sparkle came to our house and my faith is renewed that there are hard working honest people out there who take pride in their work and actually deliver what they promise! The team was great and in maybe a half hour they cleaned inside and out, totally over 25 windows. They never messed anything up and were not intrusive at all. We will definitely be calling them again. Mary B. Harwich

Did not clean the inside window sills with old leaves and bugs after ensuring me that service…read moreincludes it. When I called them to explain this they said they would need a vacuum cleaner and don't own one. Charged a lot of money, which is fine, if they did what they said.

I left an honest review about 6 months ago of the unprofessional services we received but it has…read morebeen removed. Am re-reviewing so others have some input besides those the owner didn't remove. As requested by the business in answer to that review, I contacted Servpro (instead of them picking up the phone & calling us) & left a message for Beth to review the email string/pictures of all that went wrong at our house before calling us back. She didn't. She called as we were heading out to see a family member perform at a Boston theater. I accidentally picked up. She didn't want to talk about the FACTS detailed in my review -- only complained about the timing of the review (a year or so after my last email with them that didn't get follow-up. The review was posted when I became aware of Yelp access). I again suggested she go through the emails that were concurrent with the work. She continued to harp on the timing. I reviewed some of the issues we had had. She didn't want to address any of that, kept haranguing me about the time delay in reviewing. I finally hung up. No follow-up by Beth on the CONTENT of my review at all, other than to get the review deleted somehow. The office staff were nice to deal with. The water remediation was good. Hired re: water leaks. Upgraded: a redo of the very small bathroom, out of pocket. Did not get any of the shower/fixtures as preordered, no support bar as ordered, Sheetrock lines/bubbles in paint, etc. Early on, painters completely painted in the door mechanism and painted without smoothing surfaces (said we didn't specifically order smoothing of walls), bubbles & lines, etc. Repainting still left bubbles/sheetrock lines.

I used this Franchise years ago when I had a house fire and spent nearly $30,000 and was satisfied…read morewith their work. Yesterday I paid the non refundable $300 for them to show up to pump some water out of my basement. I specified that I wanted them to bring their van with the commercial pump. Instead they showed up with a shop vac and another machine that broke. I called and complained and they then refused to come back, even said they would not refund the $300. The eventually did. I would not use this Franchisee. I heard many mixed reviews about their service here on Nantucket. PS their crew was super nice.

July 2024 was my 1st annual maintenance for my mini split heat pump. The technician did a thorough…read morecleaning while i watched. He showed me the mold and took the part outdoors to clean and spray with a mold deterant. The technician had to take apart the mini split heat pump in order to access all parts. Knowledge of the equipment is essential and he had it!! Very satisfied with the cleaning.