My husband left his work boots off and was supposed to take maybe a couple of weeks at the most…read more We live 2 hours away and husband called a few times & talked with Bobby to see if he was done. Just needed stitched around the tips on both. Kept getting excuses. He called 3 or 4 more times & no response back. Our daughter stopped by after 2 months and was going to pick them up, done or not. He couldn't find them & we'd been given a ticket voucher, he said that would do him no good. We went by the next day. He knew why we were there when walked in & they happened to be done. Only charged $20 for them and looked decent. Hope they last a long time. If you're not in a hurry, I guess he'd be okay but I just wouldn't recommend. He's very disorganized and likes to give tons of excuses.

Over two years ago, I left some family leather heirlooms with the "Leather Shop", in Guthrie, OK,…read morefor repair and restoration. I went ahead and paid cash in full at that time ($325) as a show of good faith. During the next couple of years, I made several calls and a couple of visits, to find out how things were progressing. Time and again I was told that they were extremely busy, taking on new work (which pushed mine to the back even though full payment had already been made), relocating, and the need to hire someone to help out. This past month I called once again, and was given the same run around. At that point, I decided to go get my items back, as I had no indication that they were ever going to work on my items, at least not in the very near future. The encounter that took place when I went to pick up my items was beyond anything that either myself or my wife had ever experienced from a business owner. When I asked for my items and reimbursement of my payment, I was accused of coming into the store with attitude. I was then informed that they did not offer refunds. I asked where that was written, and was told that it had been done verbally and that it was my word against his. At this point, the business owner went into what I can only describe as a rage. His demeanor, language and tone, were extremely concerning. So much so, that I was afraid that the police were going to have to be called in to calm him down, so that I could at least get my items back without them being damaged. After his ranting, he said that I could either leave the items for him to work on, or take them and lose what money I had already paid him. I told him that I would be speaking with my lawyer about the money, but wanted my items returned now as I could not trust that my items would even exist any longer if left in his care. With that, he grabbed the boots and slammed them on his workbench exclaiming "here's your sh&*". I then slammed them down as well, and turned and left the shop with my property. I cannot attest to how good of a job he does, as nothing of mine was worked on except having applied some oil to my Grandfather's leather pistol case. I can, however, state that this is the most unprofessional business owner that I have ever dealt with, and warn others to be extremely selective if you intend to have anything worked on by him. Get everything in writing, and insure that you do not pay in full as I mistakenly did. By doing so, there is no incentive for him to meet his obligation in supplying service in a timely manner. BUYER BEWARE!

Unbelievably fast service. I took my boots in for new heels and got the call that the job was…read morefinished the next day. They are restored to like new only better because they are broken in.

I was rolling into town and called ahead for an emergency boot repair. Amazing service! I was in…read moreand out in ten minutes- recommend!!!

Best costumer service to date! Words can't say how much we appreciate Sam! 10/10 would recommend…read morethis store and the one off memorial road.

From the owner: Here at Red Wing Shoes of Edmond we are a full service boot retailer. This means we take the time…read moreto measure your feet both manually and electronically to make sure we are getting you in the right fit. We also do custom fitting of different types of orthotics to ensure comfort all day long. We carry a ton of safety toe work styles but also carry dress/casual boots, hunting boots, and hiking boots.

The final results are very good. There is an old saying " you pay for what you get. If you're like…read moremy wife and purchase expensive and well made shoes then able is the place to go. It's cheaper to repair than to purchase NEW $$$

I have no idea the name of the man working, but my girlfriend brought shoes here to have rubber…read moresoles added for her employer, asked the exact question messaged to her by said employer verbatim from text messages, and got yelled at and called "stupid" and that "you don't know what you're talking about and you need to have it done here because others will take advantage of you not knowing", as that is a kind thing to say to someone you just met!! Someone who is just repeating what the employer wanted, not getting it done for herself!! If wanting friendly service, do not come here!! It is not to be found at all!!

I chose this business based on reviews.Quality for service requested was poor. I took in a pair of…read moreboots to be resoled and reconditioned. After explaining what I was looking for the store employee informed me that the soles were still in good working condition and didn't need to be replaced. He recommended that they be reconditioned. I agreed and left feeling like I was at the right place! After picking them up, at home it was time to put them on. I then realized that they had only been reconditioned on the outside of the boot. The laces had not been removed in order to condition the tongue and the inside of the eyelets. Very disappointing. I will not be using this business again.

Nice work completed on time as promised at a fair price. I very much recommend the Shoe Clinic.read more

Great job fixing my husbands boots with a quick turnaround. He may take a little longer to get…read morethings done but it is only because he does it with a preciseness most interested.

You couldn't ask for nicer and more personable people than at Dee's. The work they do is amazing…read moreand on par with their customer service. The price was reasonable and a great value. The work was done quickly and just in time for a special event. This is the Oklahoma Standard personified.

Great business! They were very knowledgeable! They had a small line when I arrived and were very…read moreattentive - worth the wait. Prices seem very fair and they are upfront about both cost and what can and can't be done. I brought two sets of shoes. So glad I did! They gave them new life! And told me wearing leather and pleather things frequently is key to their health!

Had a belt resized and fitted with Chicago screws. Great service and even greater people, would…read morerecommend to anyone!

Wonderful family owned business. They moved from Main Street to Porter on the east side of the…read morestreet between main and gray. When I saw that they weren't on main I was so upset thinking that they'd gone out of business, but thankfully they hadn't. When you need your boots resoled, it's the place. They even fixed a broken purse strap for me once, and I was amazed with how inexpensive and perfect it looked after. They're affordable but extremely good at what they do. They have a great selection of boots, knives, belts, purses, leather care products and more. They're always kind, friendly, helpful and knowledgable. Great place for a gift too!