I called 4 different companies to clean one room in my new home, that the seller kept a cat, that…read morepeed all over the room. These guys were the only ones that actually answered the phone and offered to come out today and give me a quote and clean it if I approved that the quote. Diego and Ian showed up. We're extremely polite, professional respectful explained everything in great deal and we're able to clean the carpet. Stains gone and room smells great. Now I will have carpet pulled back, tack strip and padding removed, floor kilz'd and new tack stripping and padding installed and carpet put back! Overall great experience. I will use them when I sell My other house! Thank you for the very prompt response!

This review is purely on customer service - unfortunately, a result of which is that we did not end…read moreup continuing with the cleaning. Initially, when I reached out (a week in advance of needing the clean), the team seemed responsive and professional - sending confirmation the next day, and following up multiple times over the week to verify the service window. At the time I didn't notice the lack of questioning about: how many rooms I needed carpet cleaning for, the general size of the rooms, what the state of the carpets were, or what my budget was. They also did not give any advance indication of their price range. And, they never shared whether they would call or text in advance when a tech was on their way to us (for the record, they do, and that would have given us 5 hours back to our day had we known.) They have fantastic reviews, and appear to do great work, and I haven't needed carpet cleaning in quite some time, so I assumed they needed to get the dimensions and assess in person (this was verbally confirmed by the tech when they arrived - and the tech was very kind, thorough, and tried his best -- but we'll get back to that in a minute). Our service window confirmed via text and phone call at least three times, including the day before the planned service by the schedulers was 2-6. By 5:30, I had not received any indication of whether our service was going forward. I called to check in, knowing we had 30 minutes left in the window, but just wanting to verify the plan. Only then was I told the service was running late, now estimated to be a 6:30 arrival because "the property before you keeps requesting add ons." We opted to continue forward, now being told for the first time we would get a call when they were on the way. At this point, I was mildly frustrated, but understood work can run late. However, I was also confused why this prior property was not asked to schedule a follow up service rather than pushing everyone else back. By 6:25, we had not received a call, and I had a message drafted to follow up when I DID receive a call. A call to let me know the tech was on the way - but would be about 35-40 minutes. At this time, we had been waiting for 4.5 hours, having not been told we would have a 30 minute heads up to be back, and taking valuable time away from work, and additional necessary tasks. They offered to reschedule, but could not guarantee we would be first on the list, and leaving us to wonder if we would be waiting for 5 hours again. We proceeded, having asked how long the service would take - it was estimated to be an hour and we should be done by 8-8:30. This was the first time through all interactions I was asked how many rooms would be serviced. I expressed concern for the timeline, and disappointment at the lack of communication on the actual service date. No apology was offered, no solution other than continuing to wait, or to reschedule for another window, being offered. When he arrived, the tech was kind, fast, and professional. He answered my questions, and assisted me in looking at several service combinations. He was also able to verify that their policy for pricing is to evaluate the floors in person, and get the exact dimensions. Which is understandable, but would have been appreciated in advance. The first quote we were given, as was shared by another reviewer previously, was over $800 for 3 rooms with their closets, and 2, very short, hallways. One room has significant pet smells, but the rest do not. There was no furniture nor items to be moved, nor maneuvered around. The second quote, with highest tier treatments removed was still above $600. When I pushed for standard treatments, we were quoted around $400. I shared that was well above the cost I had anticipated, and was asked my budget. I said $300 max (which is still above average), and was eventually quoted $375, I asked to remove another option and it was reduced to $348. I asked if there were any coupons or specials, and THEN was informed of an option that would be close to that $350 including after environmental fees (not included in the original quotes). And finally, I inquired if it would be possible to do just an incredibly standard steam clean for the majority of the spaces, and only focusing on the more intense treatments for the one room that needed them. I was told that was not an option. Unfortunately, we were not able to proceed with the service. When I looked at our quote page, it was indicated we were originally scheduled to be seen at 4pm, and we did not have a tech until after 7. TL;DR we waited 5 hours for a tech to arrive, just to be given an aggregious quote of over $800, magically reduced to $348, and with poor communication starting when it mattered most.

These guys are top notch I've use other Grout Guy companies in carpet cleaning companies before and…read morethey didn't nowhere near the job that Tim and his team did!!! They even got red dirt out of the carpet in the grout and got red paint and markers out of the carpet in my daughter's room not to mention our puppies little potty accidents on the carpet! I highly recommend them they did an excellent job or shall I say an exceptional job!! I feel like I have brand new floors and I'm very happy about that!!

They did a great job cleaning our carpet, that had some pet stain, and kitchen grout. It looks…read moregreat. I would highly recommend them!

I highly recommend Scott - he is a magician! I originally hired him to do only a small part of my…read morehouse as I was ready to throw out the carpet in other areas of my house and invest in tile or wood. However, Scott convinced me to let him stretch and clean my carpets throughout... and I'm so glad I trusted him! I LOVE my carpets now - they look and feel like new. He took his time to make sure things were done the right way and even made several time-intensive repairs. Scott let me look on while he worked explaining to me what he was doing and gave me pointers on how I can care for my carpets to ensure they look good for years to come. Scott takes tremendous pride in his work and has an incredible positive energy. He checked in with me after he left to make I was happy and came back the next day help move my furniture back into place at no charge - who does that?!? Scott does - because he truly cares about his clients. Scott also left me with a set of furniture sliders, a large rug for my garage to cut down on the sand I drag into my house and a homework assignment to keep vacuuming until I see him again next year. I have already raved about his services to friends. I look forward to hearing about their experience of how he made their carpets look great, and them feel beautiful!

I am a repeat customer. Chase and company are simply the best in their field. Not only do they do…read morean awesome job ( make our pet stained 16 year old carpet look great) they are also prompt, courteous and great at listening to their customers' needs and requests. I'm a repeat customer because they have great consistency in their services. In okc ok they are the ones to call for your carpet cleaning needs. Oh and they have the best pricing.

We bought a house and decided to try having the bedroom carpets cleaned before replacing them. I…read morefound Sunshine thru their good reviews. I agree! Excellent service and very reasonably priced. Will definitely use them again!

Would highly recommend this company. Teddy was very easy to work with and quite professional.read more

We had a pipe burst during the winter storm that caused water to leak into our master closet. We…read morecalled a couple of big companies for help. Neither could get to residential customers, so we called Teddy's. The owner could not work us in for a few days, but he told us what we needed to do to manage the mess until he could come. Wow! Sooooo appreciated! When he did arrive at our home, he replaced the pad, put the carpet back in, and cleaned not only the closet carpet, but cleaned our bedroom carpet as well. And... he did all of this work in a little over an hour! We will call him again!!! He is awesome and such a polite man. Thank you so much for getting us back up and going!!!

We've had Pro-X out twice to clean the dryer vent, and both experiences have been great. Service is…read moreeasy to schedule (online! no phone calls!) and the flat rate is helpful for planning. Tech showed up early both times and was pleasant, polite, and super helpful. Highly recommend.

Sam was very kind and courteous. He did a great job cleaning out the dryer vent! Easy to schedule…read morethe appointment online and texted to let me know when he would be arriving. Very knowledgeable and professional. Highly recommend!

These guys did an excellent job. They were quick and the price was terrific. They did all the…read morecarpets in my house and they looked so good!

We had a mid-century sofa and chair reupholstered by Mr. Braggs and his amazing team. They picked…read morethem up, did an amazing job at a fair price, and dropped them back off. Fantastic service and fantastic people!

It is great to find an old-time place that will still help us do-it-yourselvers finish a project…read morewithout charging an outrageous price.