If you have fine hair, Lindsey is the stylist for you. I've never had anyone understand my hair…read morebetter. Highly recommend. And their prices are so reasonable.

They are so unprofessional about taking a reservation, i was calling to make an appointment for…read morethursday! And this is my first time after reAd a good review about this salon, and i try to give them a shot, but the result is disappointed! I make a call back today and after that i found that they put me on friday!!! I was clearly said i want thursday, since i make a call on wednesday!

Been going here for about 6 years ! Great place ! Shari my hairstylist is awesome. She just doesn't…read morecut my hair .. she has turned into a friend. The mgr Mary does a great job as well. Place is always clean & the atmosphere is wonderful !!!! I never had a complaint about my hair cuts either !

From the owner: MasterCuts at Northfield Square Mall in Bourbonnais offers haircutting services for men, women,…read moreboys and girls. Mastercuts specializes in haircuts, full hair color, highlights, ombre, baylage, and more, consultations with stylists are always free. Blow-dry, up dos, styling, prom hair, wedding hair, eyebrow waxing, upper lip waxing, are also available. Mastercuts stylists are devoted to working closely with you to find the perfect style to make you look and feel truly amazing. Premium quality haircare products are available at every store for great prices

I went to get my white hair toned. I wanted a different color than previously. Jade did a wonderful…read morejob coming up with a new formula that is exactly what I wanted. She explained everything she did and how it would turn out and I love the new color. She took a lot of time applying the toner and I am very happy with the results. She was very personable and professional. I had a wonderful experience.

I went there to get my hair done. I had purple hair and I wanted to go blonde. The blonde turned…read moreout great however my hair was not cut right and it got totally screwed up. I have had to get it redone by a professional stylist and I will never go to hair cuttery again.

My wife got a haircut there last week from heather and it was too short in places and to long in…read moreothers. Mandy refused a refund even thought the receipt guarantees one if dissatisfied. It's a clip joint alright.

My nephew recommended Mandy as my go to lady. She was wonderful! She listened to what I wanted,…read morefollowed through expertly, and even was very engaging in conversation. Overall A++

I enjoyed my visit today with Brittany. She did a great job on my curly hair. As someone with tight…read morecurls it is really hard to find someone that knows how to cut curly hair. Brittany was very nice from the beginning and overall vibe was great. I only went in for a cut and style and she did exactly what I wanted and my hair was even which I've had bad experiences before. I would definitely go back to her again. 10/10 recommend.

Emma is great and the staff is wonderful. Book with her you won't be sorry. Place is cleanread more

The ladies always do a fantastic job. Cute and updated in there. Great cuts and colors. Affordable…read morepricing.

went in for a cut and took the blow dry and curl to feel pampered. loved the curls after I took a…read moreshower I realized the hack job I recieved

It was my second time there for a cut and color. My hair is thin and fine but my stylist Lisa is…read moreable to add volume with product, shaping and styling. I will return because when I leave my hair actually bounces. You know yourself that when your hair feels good it directly reflects in how you feel. Thanks Lisa

Don't come here! The stylist Lisa chemically burned my scalp. Mary the manager didn't seem to care…read moreat all about the issue. I was told I could get a refund for this and I spoke to a lady named Shannon. When I went back for my refund I was only offered 20% off. So I called cooperate back and told them I wanted a refund. It took them from forever to contact me back only to be offered 20% off yet again and be told it was my fault. Don't trust this place they only care about money.

Emily not only gave me a great cut and styled my hair beautifully, but she also gave me a lot of…read morepractical advice and showed me how to replicate the look at home. I will definitely be back!

I scheduled an appointment with KellyAnn for my daughter, It was her 1st time going to her. The…read moreappointment was for a haircut, to clean up her dead ends...not a new style. When I made the appointment, I asked if she was experienced with ethnic hair. I was told yes, she was trained in textured hair. Once at the salon, daughter in the chair, I asked KellyAnn how much experience she has with this type of hair while holding my daughter's long hair. She looked at me and said "I am VERY experienced." I thought great and continued to discuss what we were looking for in a haircut. I wanted her ends cut off (cut was to go from middle of the back to middle of the shoulder blades). The horror begins...I am waiting in the sitting area for 2.5 HOURS! Remember, IT"S ONLY A CUT/TRIM!!! I finally take peek and notice my daughter under the dryer with 2-strand twists. (KellyAnn was trying to make her curls come in.) Once done, my daughter comes from around the corner, hair is now shoulder length. My initial thought was "okay, shorter than we discussed" I was not impressed. I asked if layers were put in because I could see different lengths. Couldn't really gauge the cut because the 2-strand twists made everything lay different. Once home and daughters hair washed I could truly see the cut, her hair was completely JACKED up!!! OMG!! HORRENDOUS! I sent an email and the owner responded with an apology and he told me he would look into it the next day and get back to me. That was 4 days ago and I still haven't heard back. I even sent a second email requesting a refund for the srvice...no response. I had a great experience with one of their stylists on my curly hair, Tennille. But, I would not recommend KellyAnn for "textured hair". My daughter's hair looks like an overgrown mullet. Her hair has 2 distinct levels opposed layers. The salon owner apologized but without following up on his initial email, I have determined that customer satisfaction is not his priority being he has not resolved this complaint. I requested a refund for service and tip $44.85 ...crickets. I would not recommend this salon based on my experience there. (I will add pictures if this platform allows me to as I move through the steps of posting the review)

I used a birthday gift card toward a 90 minute massage. The…read morebooking process is a tiny bit frustrating due them only being open when they have appointments, and having to create a profile to book online.. but I was VERY pleased when I arrived! The inside of the space was very comfortable and the intake form was efficient but not excessive. My massage therapist, Megan was fabulous. She's extremely friendly and open, but she also tells you to let her know if you'd prefer silence and she honors that request as well. She's knowledgeable and she has magic hands! Will 100% be returning.

User friendly website, easy to book appointments online. Easy location to find with plenty of…read moreparking. Staff greets you upon entry, everything is clean welcoming. I received a great massage, the room was quiet and relaxing and the table warmer was perfect. I'll definitely return to try other services.