My first time at the salon and I went in with long, virgin hair (past the middle of my back) and told my stylist Jerrell that I didn't want any length taken off but I wanted face framing bangs and highlights. I left with much shorter hair, choppy layers, and chunky highlights that were not blended. Jerrell and another stylist were working together to add the foils to my hair, it seemed like Jerrell didn't know what she was doing and continued to ask the other stylist how to apply the bleach and the foils. Towards the end of my appointment my stylist dried my hair and was getting frustrated because she realized she had messed up the cut (that I didn't want) and took off more length. Then she left to go start on her next client and the owner had to ring me up and finish my service. This has to be the worst experience I've ever had at a salon. read more