I had to mail an item to an APO address for my favorite military relative. The service reps were…read morefriendly and helpful. I don't visit this location often, but would frequent more often due to hospitality.

I never thought I'd be writing a review for a post office but the staff here are so friendly and…read morehelpful! I have come here with complaints about my mail delivery and they were very professional and kind, addressing the problems sincerely and telling me how to take the next steps. I always come here to mail my international letters and packages. The line moves quickly and they are open later than some of the surrounding offices. Sign on the window states the lobby is open until 6pm, but the staffed help desk closes at 5pm.

The only worker who cares about you as a customer is your "regular carrier" All others ( with a few…read moreexceptions)are only concerned with doing the least amount of work possible for 8 hours of pay. Management is only concerned about getting Numbers that can be changed or rigged to make them look good. Most managers don't have any idea what they're doing and only care what their supervisor tells them to do. They have and will lie,cheat and steal from their employees, customers and the companies that rely on them .

This Review is for Season Mail Forwarding. I requested the service to begin December through the…read moreend of March. I had to extend the service through July due to my delay in returning home as a result of the Pandemic. I received very little mail during the Forward, and contacted the USPS multiple times with little resolve. Informed Delivery indicated that I had mail arriving, that never did. Once home, I decided to check my mailbox. It was stuffed with mail dating back to March. I went to my Bluegrass branch where a change order back to my permanent address was completed, hopefully resolved. Seasonal Mail Forward and Informed Delivery --- epic fail!

Good post office , nice service easy to get mail Easy to…read moresend mail, good staff I do recommend this

This post office is located in the edge of down town Winchester on the corner of Washington and…read moreMain. The workers here are extremely friendly and helpful every time I stop in. They seem to know everyone. Its nice to hear a postal worker ask if someone had fun on their vacation last week and things of that nature. That personal touch is what most bigger cities are lacking. Great work guys.

Very nice group of folks. Helpful, and personable. My post office of choice in Lexington!read more

Came by about a package that had arrived at this office over a week ago, but hadn't moved since…read more Clerk refused to even go look for it. If it's lost, that is unfortunate, but it happens. Not even looking for it? That's disappointing, and awful customer service.

Kiosk experience was straight forward. For the holiday season, this post office was pretty empty…read more There was no waiting inside at the regular counter. 2 stars deducted since the shipping costs seems so much more than last year.

Went here to drop off a package. Accidentally turned into an area that was apparently for…read moreauthorized vehicles only and quickly realized my mistake and turned around. An employee aggressively chased after my car and proceeded to yell at me for entering an area that says "do not enter." She was extremely rude for an honest mistake and it was completely uncalled for

Post offices are post offices, but this one ain't bad if you get Betty. She is the nicest and most…read morehelpful person in this office. She gets 5 stars, the office gets 2. I mean it's a post office.

Delivery service out of this post office is TERRIBLE! When our normal carrier, Kip, is working my…read moreneighbors and I never have an issue, She is awesome! But whenever she's not working, everything goes to CRAP! My neighbors and I constantly get other people's mail, deliveries show delivered that we didn't get, etc. We'll even get mail and deliveries for different street names! It's consistently HORRIBLE! Get your act together Versailles USPS delivery!!!!

To USPS authorities I will escalate this case to news…read moreoutlets There is camera footage they will show and I will sit down and do an interview for them. What's next after that? They will check corrective action if there has been any. God bless the ones just doing their jobs but I don't want this guy picking on and making mean smart butt comments to my neighbors and the community. The very large heavy set husky black guy that worked Monday the 9th of March 2026 at the post office counter of the 1729 Alexandria Dr, Lexington KY 40504 he worked on the left side register against the wall. Looking inward from the front of the building, or walking in at the front of the line, it is the guy who worked the register all the way left against the wall. He was the only black guy there that day. He had a very sweet and nice white lady and a very nice African American lady there. But they got busy and I had to deal with him again. Where he usually works. He was so rude to me. First of all he had white powder in his night nose hole Don't know whT that is about He was acting weird and aggressive and threw my package right in front of me, it went into the box but he knew the package was glass and fragile. I didn't even get to ask him to stamp it the visit was so threatening and exhausting. He looked at me fast as if I was not aware of my broken back three ribs and a slipped spinal disk that is growing into my spinal cord and could snap it any day in my sleep, just when the pressure gets to be too much. Doctor 1 yr to 10. Ive never seen someone lookin at me like he felt good for causing pain. like I could possibly defend myself. Im 75 years old Vietnam veteran I proudly wear my hat. I wasn't wearing my hat that day but he knows I am a veteran I come in there all the time. I try my best to avoid him but can't sometimes. I ain't gonna let a disgruntled employee run me no where. Anyway.. The man does not need to be working a job that is known for it's professional kind and curious employees. He's the only rude USPS employee I have come across since moving to Lexington to take care of my dying father. I don't like confrontation but it feels like he is prone to easily triggered violence.. my neighbor Mary says the same thing. He seems to be very nice to the African Americans that come in. When I'm in line I see it. I am old but I ain't stupid. It's a noticeable change. The white people is a burden to him and u better kiss his ass for doing the favor for u and he has zero real care or respect for any white person or their mail that comes in there. He greets people in a weird way. He's being a smart *** to white people. He don't realize how obvious it sounds he hates his job. He treats u like it's ur fault he hates his job. For whatever reason, he should be appreciative for such a good job. I can't believe he is still working there. He's glad to see the African Americans. They are welcome there but we come in it's like we showed up to a party without an invitation. He turns it off somewhat around his co workers. I had to get my grandson to write this for me, he helps a lot, a good young man. I will not be sending him in to deal with someone so sick and full of hatred in his heart. He needs Jesus but ask him and he already knows everything and his time is valuable so if you have to write an address real quick on the letter, even a name he will say in a loud and aggressive tone, step aside and do that somewhere else. I looked up and said I'm just writing an address on here I forgot and he said even louder step aside while motioning the next in line to come up to the, I was done in 5 seconds, I was trying to get back in my spot in like but he motioned the next in line before her receipt even printed out for the next and done that with two more people, till the whole line was finished before even acknowledging me. So after all this and after he threw my fragile package he watched me wrap up with a piece of bubble wrap someone gave me.. the smile flat expression and sad face was on the key pad or card reader I'm not sure what it's called. The rating for how my experience was that day it was asking. The pad is right beside him and he watches you like a hawk clearly being able to see what you pick and when I hit the middle, flat expression option.. he laughed and said "I'm trying today I'm trying" I didn't know what that meant but it sounded like a threat and he said u try not to take it too hard when I was leaving. I never leave reviews but he is evil and disgusting. I will be escalating this case to the next in line, the higher boss or manager if he is still there next week. I have all day and nothing to do. My father died after I took care of him every need. Rolled him on different sides to prevent bed sores because he couldn't even get out of bed. He was also a veteran. We can do this however the USPS management here in Lexington wants to do it. LEX18 or WKYT would absolutely love this story. Especially since it's on camera

I typically go out to the post office at Beaumont Circle, but this one doesn't require crossing…read moreLexington's equivalent of a beltway and is easier to get to and park at for those living in the city. I got good service while I was here. I don't tend to use postal services much as the role of hard copy documents in public life continues to decline, and I found the price of getting my item sent to be higher than I expected, but given that I needed to do this, I wasn't terribly mad that I came to this particular office.

I had a nice experience, came in to get some stamps. This location has the best variety.read more

Amazing customer service. Use them often and always wonderful. Thank you for always giving great…read morecustomer service

Very knowledgeable and helpful. No problem shipping my FedEx letters. For some reason FedEx has a…read moredeal with Walgreens for shipping and drop off, but those clerks just don't know shipping.

I've only sent two letter in this location, one is for IRS and other is the large payment for my…read morelife insurance with a due day! And i wanna to update about that delayed payment. Today, The insurance claimed it was never received as tracking shows it delivered! So has my letter really been hand over to usps? Who knows?! I strongly urge NOT to send your important letter through this location! I've send numerous of priority or first class through local post office but nothing strange happened like this location! WTF