Over 10 Years with the same PO box and I cancelled it today because they locked my box. Seems like they seriously wanted me to update a bunch of contact information which is OK, but in order to get me to do it, they ceased performing a service (the PO Box) that I had already paid for a year in advance. "We are required to get this information and the only way to get it sometimes is to lock the box" they said. While this may be perfectly logical to the US Government, it will not fly in the business world. They interrupted my flow of business and cost me money so they could collect some marketing information, they should have collected when I renewed my box. Suppose AT&T cut off your phones because you didn't take a survey, or your electric company cut of your power because you weren't there to sign the meter readers contact update form. Anyway, happy to be a UPS customer now. They offer better services like email updates, 24hr access, and any size package delivery for about the same price - and you don't have to stand in line while 1 unhappy looking person waits on 25 people - o-n-e - - a-t - - t-i-m-e....... "next". read more