Was rudely met by a younger worker at the counter. Proceeded to call me "buddy" with every…read morestatement when attempting to ask about shipping a package. Demands that I tape the package myself and that I have to pay $4 to tape the box. Worker states that he can not print a shipping label that I already have and wanted me to purchase different shipping since he can't print it. (Went to the library next door and printed for 10 cents..) If my customer had not have pre chosen the shipping carrier I would not deal with this usps. Worker did proceed to be appropriate for the elderly lady after me though so I guess that is the positive. Wish he could have been appropriate with healthcare workers :/

It must be nice not to deliver packages, instead just make up some bs excuse . Expected a package…read moreon 2/10/21 instead note on tracking said" held at post office on customer request". No one told post office to hold package and no one called to talk to my wife or i. If you don't want to do your job at least make up a lie that someone cant call you on....IDIOTS.

Very modern post office location as this is the newest of the postal sites in Lexington. While the…read morebuilding is nice, the service leaves a bit to be desired. When there this weekend to order some stamps there were approximately 14 people ahead of me in line. I understand that my visit was during a busy season (prime Christmas mailing time), but even with 3 employees working the counter, it took 20 minutes before I was able to see a representative at the counter. The employee was polite during my interaction, but there didn't seem to be any urgency for any of the three reps to move the line along and get people through quickly. This was very disconcerting as I was in a hurry. I simply was not very impressed by this location's speed of service.

Friendly, efficient, and affordable. I have never had to wait more than a few minutes for help. Use…read morethe federal post office, people!

I had to mail an item to an APO address for my favorite military relative. The service reps were…read morefriendly and helpful. I don't visit this location often, but would frequent more often due to hospitality.

I never thought I'd be writing a review for a post office but the staff here are so friendly and…read morehelpful! I have come here with complaints about my mail delivery and they were very professional and kind, addressing the problems sincerely and telling me how to take the next steps. I always come here to mail my international letters and packages. The line moves quickly and they are open later than some of the surrounding offices. Sign on the window states the lobby is open until 6pm, but the staffed help desk closes at 5pm.

To USPS authorities I will escalate this case to news…read moreoutlets There is camera footage they will show and I will sit down and do an interview for them. What's next after that? They will check corrective action if there has been any. God bless the ones just doing their jobs but I don't want this guy picking on and making mean smart butt comments to my neighbors and the community. The very large heavy set husky black guy that worked Monday the 9th of March 2026 at the post office counter of the 1729 Alexandria Dr, Lexington KY 40504 he worked on the left side register against the wall. Looking inward from the front of the building, or walking in at the front of the line, it is the guy who worked the register all the way left against the wall. He was the only black guy there that day. He had a very sweet and nice white lady and a very nice African American lady there. But they got busy and I had to deal with him again. Where he usually works. He was so rude to me. First of all he had white powder in his night nose hole Don't know whT that is about He was acting weird and aggressive and threw my package right in front of me, it went into the box but he knew the package was glass and fragile. I didn't even get to ask him to stamp it the visit was so threatening and exhausting. He looked at me fast as if I was not aware of my broken back three ribs and a slipped spinal disk that is growing into my spinal cord and could snap it any day in my sleep, just when the pressure gets to be too much. Doctor 1 yr to 10. Ive never seen someone lookin at me like he felt good for causing pain. like I could possibly defend myself. Im 75 years old Vietnam veteran I proudly wear my hat. I wasn't wearing my hat that day but he knows I am a veteran I come in there all the time. I try my best to avoid him but can't sometimes. I ain't gonna let a disgruntled employee run me no where. Anyway.. The man does not need to be working a job that is known for it's professional kind and curious employees. He's the only rude USPS employee I have come across since moving to Lexington to take care of my dying father. I don't like confrontation but it feels like he is prone to easily triggered violence.. my neighbor Mary says the same thing. He seems to be very nice to the African Americans that come in. When I'm in line I see it. I am old but I ain't stupid. It's a noticeable change. The white people is a burden to him and u better kiss his ass for doing the favor for u and he has zero real care or respect for any white person or their mail that comes in there. He greets people in a weird way. He's being a smart *** to white people. He don't realize how obvious it sounds he hates his job. He treats u like it's ur fault he hates his job. For whatever reason, he should be appreciative for such a good job. I can't believe he is still working there. He's glad to see the African Americans. They are welcome there but we come in it's like we showed up to a party without an invitation. He turns it off somewhat around his co workers. I had to get my grandson to write this for me, he helps a lot, a good young man. I will not be sending him in to deal with someone so sick and full of hatred in his heart. He needs Jesus but ask him and he already knows everything and his time is valuable so if you have to write an address real quick on the letter, even a name he will say in a loud and aggressive tone, step aside and do that somewhere else. I looked up and said I'm just writing an address on here I forgot and he said even louder step aside while motioning the next in line to come up to the, I was done in 5 seconds, I was trying to get back in my spot in like but he motioned the next in line before her receipt even printed out for the next and done that with two more people, till the whole line was finished before even acknowledging me. So after all this and after he threw my fragile package he watched me wrap up with a piece of bubble wrap someone gave me.. the smile flat expression and sad face was on the key pad or card reader I'm not sure what it's called. The rating for how my experience was that day it was asking. The pad is right beside him and he watches you like a hawk clearly being able to see what you pick and when I hit the middle, flat expression option.. he laughed and said "I'm trying today I'm trying" I didn't know what that meant but it sounded like a threat and he said u try not to take it too hard when I was leaving. I never leave reviews but he is evil and disgusting. I will be escalating this case to the next in line, the higher boss or manager if he is still there next week. I have all day and nothing to do. My father died after I took care of him every need. Rolled him on different sides to prevent bed sores because he couldn't even get out of bed. He was also a veteran. We can do this however the USPS management here in Lexington wants to do it. LEX18 or WKYT would absolutely love this story. Especially since it's on camera

I typically go out to the post office at Beaumont Circle, but this one doesn't require crossing…read moreLexington's equivalent of a beltway and is easier to get to and park at for those living in the city. I got good service while I was here. I don't tend to use postal services much as the role of hard copy documents in public life continues to decline, and I found the price of getting my item sent to be higher than I expected, but given that I needed to do this, I wasn't terribly mad that I came to this particular office.

The only worker who cares about you as a customer is your "regular carrier" All others ( with a few…read moreexceptions)are only concerned with doing the least amount of work possible for 8 hours of pay. Management is only concerned about getting Numbers that can be changed or rigged to make them look good. Most managers don't have any idea what they're doing and only care what their supervisor tells them to do. They have and will lie,cheat and steal from their employees, customers and the companies that rely on them .

This station should be closed and our mail be handled by the next available station! You cannot…read morereach any one on the phone, ever! I have had notifications that I have packages delivered to my mailbox and when I check, there is no package. This has happened to me 4 times in the last 4 months. I received a notifacation today and there is no package in my mailbox. I am assuming that this medication that I need. There is no way to get in touch with someone so thry can contact the carrier and have him return and check the other mailboxes in the rediclous group boxes and get my medication. you cannot even leave them messsage to call you back. This "service" from this USPS station has cost me money and time to try and reorder items that were one of kind gifts or reorder my medications. The only respnce from the clown they call the stsion manager is O-well!! In a sane society, these incompitent people would be umemployed!!!!! I gave this location a 1 only because I couldn't I can't give anything lower!!!!!

Kiosk experience was straight forward. For the holiday season, this post office was pretty empty…read more There was no waiting inside at the regular counter. 2 stars deducted since the shipping costs seems so much more than last year.

Went here to drop off a package. Accidentally turned into an area that was apparently for…read moreauthorized vehicles only and quickly realized my mistake and turned around. An employee aggressively chased after my car and proceeded to yell at me for entering an area that says "do not enter." She was extremely rude for an honest mistake and it was completely uncalled for

I had a nice experience, came in to get some stamps. This location has the best variety.read more

Amazing customer service. Use them often and always wonderful. Thank you for always giving great…read morecustomer service

Really fast. Very courteous. Got everything done we needed to do. Harold was especially helpful!read more

I went there to get a passport photo. The gentleman that worked wIth me was extremely kind,…read moreprofessional, and helpful. I had all the right papers, but brought the wrong folder without the application. This gentleman did not make me feel bad at all, allowed me time to handwrite it again, and we went on from there.

Service was great. She helped me doing the package and giving me options on best way to send it. I…read moretruly appreciate her patience and friendliness!

Close to highway, easy access. Used to post office drop box. Nice to still have United States mail…read morebox available to public.