Brought in my girlfriend's Nintendo Switch after the charge port got fried from a third-party…read morecharger cable. They diagnosed the issue, replaced the charge port, and had it ready within just a few days. Everything works great now, and the repair came with a 1-year warranty which gave us extra peace of mind. Really nice people, honest service, and great communication throughout the process. We'll definitely be back if we ever need repairs again.

Super fast, excellent repair, and the lowest price I found for an iPhone 16 pro max, OLED screen…read more Hope to never need them again, but will def go back if I do!

Came in for a camera hardware replacement. Charlie was super patient, helpful and efficient…read more Everything was done in under 15 minutes! Thank you so much!

I really like how the technician works on the device in view, it makes me trust them more…read more The technician was also very helpful in explaining the process which is helpful to me. iPhone 11 screen replacement took less than 15 minutes or so and was a good price!

Great service! Hassan was upfront and transparent with what my cracked screen needed. Instead of…read morecompletely replacing the screen, I only needed to replace the screen protector which we saved me lots of $$. Highly recommended!

I had a great experience at Best Repair at The Shops at Mission Viejo. The staff was friendly,…read morehelped me right away, and their pricing was very good compared to all of the other quotes I received. I came in with a cracked iPhone 13 camera lens and they fixed it fast -- seriously faster than I expected. Their location right next to the food court is perfect because I grabbed something to eat, and by the time I finished, my phone was already done.

Fantastic service! Five stars all the way--quick, convenient and friendly. Great prices and…read moreexceptional customer service. I'll definitely be back!

I'm surprised this place has such positive reviews. our experience couldn't have been more the…read moreopposite. I took my daughters phone in to get the back glass replaced. when we got the phone back and paid, my daughter noticed the screen on/off side button wasn't working anymore. we asked the tech about it, and he just bragged about what a good job he did and how pretty the phone was after repair. we pointed out again that it wasn't working appropriately. rather than try to help us figure out a solution, here are some of the things he told us "I have no proof that it was working before. you must be trying to get me to fix a problem you were already having for free" "if it's really a new problem you can just take it into Verizon and they'll give you a new phone for free because this one is so pretty now" "you are a joke if you think i broke your phone" no ownership or accountability. no willingness to provide any customer service. he got mad very quickly and started accusing me of all sorts of crazy stuff. all I wanted was to have a conversation as to how they might make this right. the next day I called the parent store in Huntington Beach. their recommendation: take it back in and have them take a look at it. they wouldn't give me a price estimate or any concessions that they might try to make it right, other than I would get charged full price for whatever new repairs the phone might need. I am not sinking any more money into this company. im guessing most people have positive results, but if anything at all goes wrong, don't expect any customer service of any sort.

My go to tech shop. Very transparent, excellent customer service, very fair pricing…read more Thank you for walking me through my options and the excellent customer service. See you next time InstaFix!

They were fast, transparent, and personable…read more I will gladly use their service again.

More Than a Fix got my phone charging port cleaned out and functioning. Service was fast, quality…read morewas high, value was excellent. Jacob did an excellent job explaining what he was going to do and the price was great. Far below some of the other quotes I got, where they were basically going to replace the whole port rather than just clean it out.

I dropped my wife's iPhone 12 and it was completely destroyed - front glass, back glass, damaged…read moreboard. My main concern was getting the photos off (she had lost all her photos before so this was extremely important that these got recovered). Jack was so helpful and had great customer service. He provided me with a realistic outcome and gave me options and cost. I believe the cost is fair for the type of work they provided. It took a few days, but they were able to Frankenstein the phone back together enough to extract the data and place it onto an iCloud backup. They were great about providing updates and always answered when I called in for a follow up. They were very nice each and every time. To More Than a Fix team, you have no idea how much I appreciate your help. Thank you. I will absolutely be a return customer.

Amazing customer service from Alex. He was super fast and proficient in replacing my screen…read moreprotector. Price was super affordable great as well. I would definitely come back here in the future. . Highly recommending it to any friends in the neighborhood.

NEW UPDATE SINCE THE OWNER NOW ALL OF SUDDEN WANTS TO RESPOND:…read more I have the recorded phone call talking with the owner, and no partial refund was offered. Again, look at the evidence and the response. They don't take accountability for cracking the frame, let alone how they never told us about the bent in the frame. ONLY wants to respond to 1 out of the 3 issues. I will see them in Claims Court. UPDATE: The manager finally called me after 2 days, and was rude and unhelpful as well. I will be taking them to small claims court and have everything recorded, and all the evidence I need. DO NOT TAKE UR ITEMS HERE DO NOT GO HERE SAVE YOUR MONEY. SAVE YOUR SANITY SAVE YOUR DAMN TIME!!! Bought my iPad Pro 12.9 5th generation in for water damage and a faulty charging port. They fixed the water damage, no problem, and switched out the charging port and let me know that the face recognition in the camera wasn't working (okay, no big deal). The next day, the screen started to glitch and not work, so I brought it in, and that's when he said: "oh the screen also has water damage". Was kinda skeptical as to why he didn't mention that when fixing the Ipad but again, I paid for the screen replacement. Its now a month later and not only is the ENTIRE screen lifting from the titanium base and he says its going to continue to happen because the base is bent (never did he mention that when fixing my Ipad, so now Im thinking he bent it) but he also CRACKED the base where the charging port was replaced (slipped up and admitted to using a cheap part) so even if he does fix the screen. I'll have issues later on about water and dust getting inside the base (check other reviews because this happened to another customer) So now I'm sitting and waiting to talk to this man's boss, who had me call 4 DIFFERENT numbers, he's calling 4 DIFFERENT numbers, including the number you find on Google, trying to get ahold of his boss, and NOTHING. Oh, and he likes to use the excuse that he doesn't know English well and how God is gonna judge me cause he's not a bad person, but he is a SCAM ARTIST.

I called, they answered. First Star. I had a problem, they…read morehad a solution, Second Star Their solution had a problem, their solution to that problem was acceptable, Third Star The offered a discount for accepting their solution, Fourth Star My phone is now purple, Back to Three Stars. My phone is now flawlessly repaired, and I kinda like the purple. Five Stars.

I went here to have a charging issue with my iPad 10 diagnosed. Ryan at the Laguna Niguel store was…read morevery courteous and professional. He was able to determine the problem within minutes and gave me several remedy options. I was very appreciative of Ryan's no nonsense and zero pressure repair approach. I will definitely bring my devices here from now on.

Needed my iPhone fixed immediately, front and back screen were cracked…read more He responded fast, was able to fit me in, fixed it quickly. Everything is working great, I can tell he knows what he's doing. Quality parts and service. He's in the jamboree plaza Thank you so much

Had a broken Samsung S24 screen that was not working. Instead of buying a completely new phone, I…read moretook it here and they quoted me a price of $370 to replace the screen with an original factory version. The whole process worked out great and took about 3 hours. Saved me $2000 to buy a new phone.

Very helpful and polite. Solved my overheating issue I had with my Xbox series X. Great work…read moredefinitely recommend! Sean did an amazing job!

Did a fine job again. Although their prices seem to be going up, I guess cause they know they got…read morethe skills so they be charging more.