I've used this printing service for my business cards. The cards turned out fine, as-is; no major complaints. However, when I attempted to create a small direct mail order (500-1000 postcard mailings) on a customized card that I was willing to pay for, the customer service was very poor. Despite the fact that I wrote my representative twice (and provided sufficient, basic details of what I wanted to create in the direct mail cards), and, I followed up with a call to her voice mail (requesting that she follow-up with me), I never heard back from her, after our (one and only) interaction on the matter. I suspect that had my order brought more upfront profit to the rep. and the firm, that I would have gotten more attention. I value customer service, but, didn't get what I had hoped for from NHS Print relative to the direct mail request. Regardless, I no longer have the need for the specific direct mail campaign, and, I probably will continue to order my business cards from this source. read more