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    NGY Group Chino

    3.7 (93 reviews)
    Closed 8:00 am - 4:30 pm
    Updated 1 month ago

    NGY Group Chino Kitchen & Bath Photos

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    Warehouse

    On Monday I went to rerun some unused extra items. Did all necessary paper work. Waited for back warehouse but the worker states "I don't have time" after waiting for over an hour! Made contact with multiple workers including the lady who handles the warehouse papers work in the back and her colleagues in addition to warehouse employees. Everyone lacked care and ignored my concerns. The management's collective inconsiderance is concerning. I finally get someone's attention. Sent to front office to be issued credit. Told to wait by front desk. Some one walks in afterwards. They were rushed ahead of me despite the fact that it wasn't their turn. If dishonesty, disorganization and distortion was a sport's Olympics, they deserve a gold medal. Unbelievably frustrating experience. Operational and managerial skills 0 Human interaction -10 Please get your act together!

    Elegant shaker navy blue kitchen cabinets
    Cristina M.

    .. I noticed this place had a mixture of reviews, some good, some not great, however, my contractor swore by this place and explained to me how they do business. He then told me to go visit their showroom so that I can get a better idea of my kitchen remodel options as NGY has a large and beautiful showroom with full sized displays. He was not wrong! I was really impressed by their showroom and cabinet options. The showroom is open to the public so I didn't need to make an appointment which was great. They have SO MANY cabinets on display. I was leaning towards the white shaker cabinets, but after seeing more options in person, I really like the navy blue shaker cabinets! After my visit, I found it difficult to understand why they had negative reviews. As explained by my contractor, the employees at NGY are not able to give me pricing on products because they are a wholesaler only, which makes sense, and I was told to let my contractor know which cabinets I wanted and that he would then get the details from the sales members. This is a little different, but it makes sense. There is also a lot of clear signs as you enter to guide you, and let you know what you as a homeowner can and cannot do at their location. I sent some photos to my contractor after my visit and he was able to get the information I needed right away. I think a lot of negative reviews are from people who are not NGY clients and from people who don't understand their business model. It seems a bit unfair to this business because my contractor has high praise for them. If you're a homeowner, give this place a visit. Their showroom is absolutely gorgeous. They have full 9 ft. Countertop stones on display, too! Just be aware that you can't get pricing or purchase from the directly. That's all. I definitely recommend them and can't wait to get their elegant shaker navy cabinets installed in my kitchen!

    New pantry in Laundry room. Cabinets all white shakers.

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    1 month ago

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    Nadeeja W.

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    3 months ago

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    3 months ago

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    7 months ago

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    2 months ago

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    Nadeeja W.

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    2 months ago

    I use Ngy for all my projects. Almost 12 years already. Grace is my sales person she's really nice all the time, and of course Maria

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    3 months ago

    I have been working with ngy for several years now and haven't had any problem. They are knowledgeable and kind

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    3 months ago

    Great quality on the products, excellent customer service from the sales representatives

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    Nadeeja W.

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    3 months ago

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    5 months ago

    Worest customer service ever the receptionist are so rude and very racist and no one care if you complain

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    Nadeeja W.

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    1 year ago

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    Nadeeja W.

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    9 months ago

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    2 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    1 year ago

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    6 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    10 years ago

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    6 years ago

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    5 years ago

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    6 years ago

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    8 years ago

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    5 years ago

    Thanks a lot for my sales lady Meiwen. She's always work closely with all my projects and response quickly to all my questions and needs.

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    6 years ago

    Meiwen Ye the sales manager was really helpful with our layout design & came out better then I expected!! Happy with our new kitchen!!

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    6 years ago

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    6 years ago

    Second time buying cabinets and again dealing with Mewein she is a true professional and takes pride on her customers

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    9 years ago

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    Page 1 of 3

    Ask the Community - NGY Group Chino

    Is the chino location open to borrow countertop samples?

    Hi Lisa, Under certain circumstances, and dependant on availability, we may let our B2B clients… Read more

    I would like to know if anyone has used Mission Restoration Coastal for home improvements and were they satisfied?

    Hi Marie, unfortunately we cannot attest to that.

    View All 4 Questions

    Review Highlights - NGY Group Chino

    Their customer service is outstanding, specifically with Maria at the front desk.

    Mentioned in 5 reviews

    Read more highlights

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    NGY Group Chino - kitchenandbath - Updated May 2026

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