Unfortunately the person who answered the phone and tried to help was either new, inexperienced or…read morepossibly only able to provide scripted responses. I was trying to get a safe installed. The dealer only does curbside delivery( they will not put it in the house. They will deliver the safe to the installation company ie ALSS or do curbside to my home and I can arrange for ALSS to come to my location and install it when delivered. After multiple attempts to convey this to the woman answering the phone she asks where is it going to be delivered to. So I give her my address then she asks what address it's going to be installed. When both addresses were the same she said that doesn't work. So obviously an inability to communicate. After multiple attempts to rephrase the situation it became apparent she could not grasp the concept of having the safe delivered to ALSS who would then delivery and install it. I probably should've asked for someone who was better equipped, but by that point I was already frustrated. So in this instance ALSS lost my business. I loathe surveys. This was a waste of my time and a loss of revenue for ALSS. Hopefully they will provide a little better training, unless of course they don't need the business

Super friendly and fast. Needed a deadbolt re-keyed, and they made quick and easy work of it…read more Prices were just right.

After moving in a new home, we wanted to change front locks, lock key pads and sync others in the…read morehome. James got all that done in a flash with a pleasant professional attitude. If you ever have any locksmith needs don't hesitate to call on James. He delivers!

When our garage door lock broke and we couldn't open the door, I searched Google for a locksmith…read morenear me. The first result (with lots of positive reviews) claimed they serviced my area, but when I called (their answering service), they called back and said they did not. I then called Adam's and they picked up right away. I explained my situation, they came out quickly, diagnosed the issue, ran to the store for some parts and had everything knocked out within a few hours and quite frankly, I felt like they undercharged me, just for the time involved of coming out to my home and running to the store and back for parts. Fast, competent, professional and very affordable. I don't know what more you could ask for from a business. I wouldn't hesitate to call him again and recommend him to anyone in our area.

Simply the best. Call them right away to help your needs. The service was fast friendly and…read morereasonably priced.

Responsive, showed up as promised, price as promised and work performed efficiently and quickly…read more Would use again and recommend in a heartbeat

I purchased a 2004 Solara convertible a few days age from a dealer. The car came with one key…read more.. That's it. I researched and found out that the 2004 model had consumer-programmable keys and fobs, so I purchased 2 of each from Amazon, total price $11.99. I programmed the fobs and keys. Thr fobs worked great, Keys needed to be cut. I took the keys to my local Ace Hardware, and they refused to cut them. If I bought them there and got them cut, then fine. Price? $100 per key. Someone recommended West End Safe & Lock, so I went there the next morning. I spoke with Rick and he said "No problem! I can't guarantee they will work though, as I can't verify the source" He took about 10 minutes to cut both keys. My cost? $20.00 total. I took them to the car and started it with each key. Perfect. THANK YOU RICK!

Absolutely wonderful. Got the information for this service from our realtor when locked out of our…read morenew home. We had already had another lock smith come, who was absolutely terrible- that guy almost broke the sliding glass door and incorrectly drilled out the lock in the garage, only to tell us he had "the wrong drill bit." Didn't trust our Google abilities after that. Got connected with Darrel (I believe was his name...) after hours, and he told us he could do it, but since it was after hours (9pm.....) it would need to be in cash, and $180 since we were also further away from his location. At first, that was a LOT of money, especially considering the wallets, car keys, etc were all locked in the house. After figuring it out, he arrived and cut a new key on the spot that worked. He then asked to see ID's and deed to the home or he would lock us back out, and we were all to happy to provide him with everything needed. He also helped us clean up the mess left by the first person we called. Cannot recommend this business enough- honest, good guys, doing work by the book, and not doing more damage!

Excellent Service - Fast, Affordable, and Convenient!…read more I was very happy with the quick response after submitting an online quote request! Communication was fast and smooth, both online and via text. I really appreciated that all of my questions were answered clearly, and the price for immediate service--especially on a Sunday--was excellent. I had initially contacted the dealership to replace the key/fob for my Toyota, but their price was outrageous! Not only would I have had to wait for delivery, but I also would've needed to tow my car to their location. Thankfully, I found "Discount Locksmith"! Their service was a fraction of the dealership's cost, and they came directly to me. I reached out on Sunday morning, and by midday the job was done--in under 30 minutes! I highly recommend them!! The money saved and the time I didn't waste addressing this urgent issue for our daughter was truly invaluable.

I spoke with Uri about a time-sensitive lockout situation that he was unable to service within the…read morenecessary timeframe, but he connected me with a different company who had a tech nearby and who came and did great work. Uri's customer-focused mindset impressed me greatly. I hope I don't need to avail myself of locksmith services any time soon, but if I do I'm calling Uri & A Discount Locksmith first!

Outstanding experience with Dave: well equipped. Highly Customer Oriented. One of the best in town…read morein College Park area. David is trully genuine, honest, ethical and high integrity and highly skilled-a person and shop you can trust always. Great Value, Wonderful service... He is pretty sharp and helpful. Visited First time on Nov 8th 2024 and November 22nd 2024 highly efficient..they have rare picutres on the wall, which you cannot find anywhere in today's world...Check that out as well. I have posted Thanks & Best Regards, Respectfully Submitted, Sridhar Rangaswamy ("Sri") US Trademarks: #5030763 "Promise Less/Under Promise and Deliver More" "Excellence is not an act, it is a Habit" "Honesty is the Best Policy"Be Truthful,Honest and Fair"

From the moment I walked in, I was transplanted back to a simpler time. I grew up in a small town…read moreduring the 1960's/1970's. Our town had a bustling downtown bustling with little shops s d stores. Dave's is a little shop that does exactly what the name indicates . I went in for a simple task, extra copies of keys. Done with a smile. Zip, zip, zip. And inexpensively completed. Based on that, I decided to ask him to come out and replace a few thing for me. We set an appointment for 1 week (he was willing to do next day). Long live Mom & Pop. Big Box can be convenient, but I'll choose Mom & Pop every time.

Reliable and fast service. Would recommend for an emergency. Good pricing too! Came in less than 15…read moreminutes after calling.

From the owner: Ace Lock Doctor are the leading security specialists in the Winter Garden area. We will secure your…read morebusiness, your home and your automobile. Our locksmithing company is fully licensed, bonded and insured and our staff is prompt and always friendly. Ace Lock Doctor offers a full line of commercial, residential, and automotive key and lock products. call today.