It's hard to come across an honest auto shop. This man is…read morean absolute gentleman! My mother bought a used truck that had an older alarm system installed already, but it wasn't working and didn't have a remote. She brought it here and he was able to calibrate everything to work with one of his remotes and it was dirt cheap. He could have easily told her she needed a new system. I recommend this guy to anyone who needs an alarm system or similar work done. !

This was not only a Great Company....But I was stalled with my car ....And everyone was telling me…read moreI needed to get a New starter and Miraculously a call from Will of Stereo Upgrade and I was on my way....That the Quality Of Power! Above All The Rest!!!!!!! Going beyond the call of Duty!! Thanks you Will... You continually show Your Craft "Your The Bestest" Your Client Perrrita November 2018

NY Sound & Audio is Highly Recommended!!!!…read more UPDATE....... So I put the past and misunderstandings behind me and went back to NY Sound & Audio and they made things right. They welcomed me back with open arms and gave me the royal treatment. Anyways, They replaced a my blown subwoofer along with a cable head connection thingy and installed it at a reasonable price and in such a short time. I must be honest, I've always loved the quality sound they initially gave me and now it sounds even better!!!' I'm so happy we were able to mend things because I really love this place and they're like family to me Thank you for the excellent service!

Battery bought brand new for my 2007 BMW which came with 2 year warranty. 2 months after bought,…read moreparked on street for a few days and when came back battery was completely dead and took 20 minutes for a jump from other vehicle. Not only did this place I had to bring the car in for them to do anything. So I did, and just to discover I had to contact manufacturer for any help. I wouldn't recommend an oil change from this place. Very unfriendly and unpleasant staff as well

The best in wrapping cars, tint or car alarms. I've had it all done here. Air horns, led lights…read moreetc. For 20 years this has been my spot.

To whom it may concern, On January 6, 2023, I went to your…read moreshop to have my subwoofer and speakers installed. You agreed to do the install despite being close to closing time and rushed through the job as a result. After I left, I began to hear an unnatural loud static and reverberation coming from the speakers with the music on. I then turned it off to determine where it was coming from, and it continued without music on as well. I investigated the noise and noticed the poor and messy wiring job that was performed. I then went to another shop to have it redone and the noise stopped. They redid the wires were cleaned up and wired appropriately and the noise was no longer occurring. Going to your shop was a gross waste of my money. You agreed to do the install and rushed through because it was close to closing, that is an unexpectable way to conduct business. My time was wasted as well as my money. I had to spend way more then was budgeted. I will never recommend this shop to others.The first 3 pictures was the work done to my car.The last picture is what was done to my car after it was redone.

Thanks very much to Jose and the team for hooking up my new car with some window tints! Very…read moreprofessionally done, car looks incredible. Definitely recommend this location to everyone looking to make modifications to their vehicles. Best believe I will be back!! UPDATE: The team has once again done modifications to my vehicle and AGAIN the service has been great. Had a good chat with some of the employees. Great. Thanks again.

I really wanted to like this place, but my experience was a masterclass in disorganization,…read moreindifference, and wasted time. I called a week in advance and told them I'd be coming in Monday morning to get sound deadening installed in the front doors and wheel wells of my station wagon. I even told them I already had the materials. They said "come in at 9." Simple enough. I took time off work and drove from midtown Manhattan all the way to their shop near Fordham University. I arrived at 9am -- their posted opening time -- only to watch the staff stroll in around 9:20. Then I had to wait while they dealt with a customer whose Bluetooth they'd installed incorrectly. When I finally spoke to the manager, I showed him the parts, explained the job, got a quote, and headed back to my office -- another $60 cab ride -- trusting they'd do what they said they could do. Ninety minutes later, they called to say they couldn't remove my tires because they were "on too tight." They didn't have the proper power tool to remove them. A mobile audio shop that can't remove wheels for a job they agreed to do. I asked if they could find a tool somewhere. They couldn't. I asked if they could at least do the front doors -- the part that didn't require touching the wheels. They said no, because they "already had other cars" and mine was now sitting in the street. So I took another $60 Uber back to pick up my untouched car. $120 in transportation, half a day of work lost, and absolutely nothing to show for it. They didn't even bother to do the portion of the job they could have done. I'm sure they have a couple of things they do well, but the devil‑may‑care attitude, the lack of basic tools, and the complete disregard for my time means I won't be returning. If you value professionalism, reliability, or even the slightest respect for your schedule, look elsewhere.

If you value your vehicle, please don't bring it here. I've had three different cars worked on…read morehere, two of which have come back upwards of 10 times in the past three months. One of which was brand new off the dealer lot. Head-unit screens turning on and off, sound cutting in and out, incessant hissing, broken and damaged interior pieces, bent door clips, uninsulated wires left touching bare metal. You name an issue they caused it. This shop to put it politely has an elementary school level understanding of physics, the concept of Ohm's law is lost on the two individuals who work here. I will not claim to be an expert on these topics but the people who are working on the complicated the electrical systems of modern vehicles should be and I'm telling you these guys aren't it. For example, everybody from DIYer to professional mechanic knows you should remove the NEGATIVE battery terminal first before performing electrical work to avoid damage to the sensitive computer controlled electronics in a vehicle. These lovely gentlemen A. Don't do that and B. If they do disconnect your battery out of necessity to install an amplifier, they remove the positive terminal only, risking short circuiting your entire vehicle. The amount of uninsulated connections was appalling, wires with no insulation left dangling just asking to touch bare metal and potentially damage the vehicle. On an amusing note, their use of car audio jargon is just a poor attempt to confuse and mislead you in to buying more upgrades or services from them. Don't fall for it, they don't know what half the words that come out of their mouth mean. The owner referred to the amplifier turning on and off causing the sound to cut as clipping when that's simply not what clipping is. There are countless examples of this nonsense that I've observed over the past three months, please don't fall for it like I did, save your money go else where, or hey use it an excuse to learn a new skill. An amateur can do a better job than these guys. They'll upsell you or deny every issue they cause: Hissing? At first "oh that's normal" and then "oh you need a new head unit" Steering controls not working? a new module Amplifier turning off randomly? You need a new amp and wiring Broken plastic? "It happens your just obsessive" The funniest proposed solution has to have been using an official apple charging cable as if that was going to solve the kindergartener level internal wiring job done to my poor cars. I'm sure the owner will reply to this with the a high school flunky level to attempt to discredit my character and claims but I welcome it, I've included pictures of some not all of the disastrous things they did to my car. You can judge for yourself who's right. I'm normally understanding when it comes to professional work not turning out the way it should as I realize it can be complicated but this is over the line. I'm waiting patiently for the "well you had these issues with one car before us", a boldfaced lie, my head unit rebooted once or twice in the year I've owned it before bring it to this place and the other car was brand new with less than 500 miles on it. In our final interaction, he told me I was obsessing over small details and kicked me out of the shop saying "your done" like I was a child he was reprimanding. I don't think wanting your sound system to work 100% of the time and not wanting your interior damaged with super glue, adhesive, wire strands and broken plastic is obsessive and I think most people would agree. Learn from my mistakes, and spend your money elsewhere.

I bought the Pioneer DMH-WT7600NEX from a reputable online seller, along with the necessary cables…read moreand harnesses (you have to do your research) to have an installer set it up for me. Looking on the web, I found these guys and gave them a call. From the moment I spoke with Adam, I knew I had made the right decision. He was polite, professional, and spoke in that way where you know he was listening to what you needed. On the phone, he quoted me a fair price for the install. By fair, I mean a price that is balanced between making sure you aren't being ripped off, but also a price that reflects the quality of the work you expect to have. Plot twist: this Pioneer unit was to replace a seriously-aged Kenwood aftermarket unit in my car that was installed by my vehicle's previous owner. To my surprise, Adam accommodated me for a same-day installation. Your mileage will always vary. I must have called at a good time. I had a consultation with Adam when I arrived. He asked me some questions about my vehicle, and the Pioneer unit I purchased. He was satisfied to know I had done my research and bought the right cables and wiring. He even saved me some money with a cable or two that I ultimately didn't need! Through my observations, it was clear that Adam and his installer have a great partnership. It took them about 2-3 hours for the installation, which I thought was fair. I didn't mind any added time because they accommodated me on the same day, and I felt that any time needed was fine as long as the work was quality. When it was time to pick up my vehicle, Adam took me on a small tour of the unit. He knows his stuff! He watched as I set up wireless CarPlay, chose a good radio station or two, and let me sit in my car and fiddle with the new controls until I felt totally satisfied with the job. I would highly recommend this team, for their fair prices, attention to detail, quality work, and high-quality customer interaction. Kudos!

Recently moved to NY and the tint on my car was too dark so I had to remove the 4 windows. They…read morewere so responsive, and very nice. They finished super quick and did a wonderful job!

I had to have tint removed for my inspection. Jack customer service was amazing. If they have a…read moreservice that I need I will definitely support this business

My friend got her 2011 pathfinder she got fog lights led bar with a new radio and upgrade speakers…read morevery loud speakers with good bass car play everything they legit shoutout! To dean and Dave for getting us out

I couldn't be happier with the work Patrick and the team at PNA did on my 2025 Toyota RAV4…read more From the beginning, Patrick took the time to explain every step of the installation and made recommendations based on sound quality instead of simply trying to sell me more equipment. His attention to detail and professionalism were outstanding. My system includes an ARC Audio X2 800.8 DSP/amplifier, JL Audio speakers, Infinity speakers, Beyma A-pillar tweeters, a Rockford Fosgate subwoofer, and sound deadening. The installation is exceptionally clean, everything works perfectly, and it looks completely factory. The biggest difference came from Patrick's DSP tuning. He transformed the system into something I honestly didn't think was possible in a RAV4. The soundstage is wide, the vocals are perfectly centered, the bass is tight and controlled, and every instrument is incredibly clear. The music is balanced, detailed, and enjoyable at any volume. Before the tuning I liked my system, but after Patrick finished, it became a completely different experience. I would rate the sound quality a 9.5 out of 10, and it now has the refined, premium sound I was hoping to achieve. If you're looking for a shop that truly understands car audio, DSP tuning, and high-quality installations, I highly recommend PNA. Patrick's knowledge, craftsmanship, and passion for great sound really show in his work. Thank you for exceeding my expectations!

Very good customer service my installation was wonderful and they even showed me how to use my…read moreCarPlay after installing

Had them work on my stereo, I did not get what was expecting and job was not finished as planned.read more