I had a bad experience with my computer being fixed here but Mike the part owner rectified…read moreeverything by calling me and replacing my mechanical hard drive with a solid state one for my original payment. I would recommend Brilliance Computers to my friends. Thank you Mike

I needed a used desktop PC in a hurry. They didn't have exactly what I wanted, but they got one…read moreready in ninety minutes flat. Thank you!

Less than one. My Asus Zenbook has been with them since JULY of 2023. We have repeatedly tried to…read moreget it back. The average life span of a computer is about 5 years. They have had it for a good hunk of its useful life. I am totally disgusted. We have had promise after promise and are considering legal action...we spent thousands on this machine...I am disabled and have been limping along having to split work between other machines because I can't afford to just go buy another. The time and repeated calls have added up, we were promised two weeks ago they would "send it right back". I have NEVER had such bad service. Never.

Very poor customer service. The person that monitors any of their chat sites for questions or…read morecomplaints should be fired. Customer service is non existent. If they don't like your comment, they remove it. The guy that contacted me did everything they could do to defend the poor service and expensive repairs, rather than offer solutions. If you had a good experience, consider yourself lucky. But if touch have to go back and dispute something, good luck.

My mother in law and myself bought computers from this place. Both computers are now dead in the…read morewater. A real technician said that they put half dead parts in it. Don't trust them. I am the 3rd person that has had this issue

Convenient spot for Dartmouthers to pick up in stock standard spare parts for computers, or build a…read morecustom box. Friendly and helpful staff. Three year in store warranty on power supplies is nice.

these folks have been around for a while and are fantastic. You might pay a little more than an…read moreonline retailer, but their service is outstanding. They have gone above and beyond on more than one occasion to help me out with a hardware problem or to fix/replace a hard drive. Would highly recommend anyone come to MysteryByte Computers. buy local too

I recently went to MysteryByte because I needed an extension cord for my PSU. Fairly simple, I…read morecalled ahead of time, they put it aside for me and I told them I would pick it up in a jiffy. The problem was, once I arrived on site, I got a look at the cable and noticed that it was potentially a little shorter than what I was looking for and asked if it would be okay if I brought my PC in so I could eyeball the length in front of my tower, which I just happened to have on me in my vehicle. The gentleman told me no problem. The problem was that when I came back to the store, I was greeted by two other men who started telling me sardonically "don't you have some place else to do this? Just buy the cable and take it back." I responded essentially just saying that I had asked the other employee if this was okay and that it was just easier rather than buying a cable, going to the car and checking, and potentially returning it. The man with no mask and the stained t-shirt ultimately just kept repeating himself asking me if I had some other place to do this at and that I shouldn't be doing it there, et cetera while the others stood around. I found them to be incredible unprofessional and overly aggressive. I told him I would just go to another store and walked out. You would think for a store so filthy and sparse, their customer service would be exceptional but I will not be returning to this store and will only speak of this incident where I felt incredibly put off. I found they acted unnecessarily aggressively and unprofessional.

I bought a desktop computer from this place one year ago. Didn't have any problems and the men who…read moreworked there were very pleasant!

I'm about to go buy my third computer from him. It would be my fourth, but the last time I thought…read moreI needed a replacement laptop, he sold me a 30 dollar monitor instead. Super upgrade and hassle saver move! And once, after I thought air travel had killed my laptop, I took my system to him for service. Right in front of me he unscrewed something, jiggled something else, put it back together and booted it back up. Back to normal. No charge for jiggle repairs. His computers are great, his prices are amazing, his service is charming and no-nonsense. I'll NEVER go to Staples.

Tim is amazing. Always quick to respond when contacted and in to repair our network or any of our…read moreother needs. Have purchased many computers from him. Excellent service!! Would highly recommend Collteck Computers for any of your computer needs. Debby Meier North Woodside Community Centre

Clayton Park store ... Kyle and Victoria .. great team .. really know their "stuff" ... go there…read morefirst .. you'll be glad you did .. I certainly am .. 10 outa 10.

i dropped my device off on August 21 at the Clayton park location. I was told I'd be called with an…read moreupdate in 3 days. Around Sep 1 I sent an email asking for an Update as it had been almost two weeks and I hadn't heard anything - email was ignored. Sep 4 I tried calling the Clayton park location several times and kept getting picked up by the sackville location, the gentleman was very helpful and put through 2 requests for Clayton park to call me - I was not called. I also sent an email that morning that was ignored. Sep 5 I called and got through to the Clayton park location. I was told he was working on my laptop and that he had seen the requests to call me yesterday and had tried calling me back (did not leave a message) I was told he would call me by the end of the day with an update. I was not called. Sep 6? I called and the employee told me my charging port was fixed but the laptop won't turn on and there may be an issue with the motherboard, and that it would have to be sent to someone and I would need to pay extra. I explained that there shouldn't be anything wrong with the motherboard, I had disconnected several parts of the computer and didn't put them together properly so the issue should just be connecting everything properly. He said he would take another look at it and call me at the end of day. He said he couldn't figure it out but someone else would look at it Monday, and that I would get a call. Sep 10 it's now Wednesday and I have not heard anything, I tried calling and a request was put through by the sackville location to call me. When I didn't hear anything I got through to the sackville location again who said he put another request through. I did not get a call until the next day. I feel as though my laptop was not touched for the first two weeks until I called, and then I have been given the runaround and have had zero communication from geebo through all of this. I picked up my laptop and brought it elsewhere, and it was confirmed that my motherboard was fried. it was working fine until i disconnected it and brought it to geebo. I will not be back nor would I ever recommend geebo.

George is an amazing person and I have used his services several times. He values his clients and…read moreprioritizes their interests and provides various budget-friendly options and solutions to any electronic problem. I will always choose Hard Drive Cafe FIRST for any repairs and products. 10/10 Highly Recommend.

Showing great respect to Covid Requirements. Fast and efficient solution to my software upgrades…read more Reasonably priced and very kind and courteous service. lots of parking space available. Definitely recommend it.