dr ali is so caring and nice extremely patient with my husband and always goes to the extra mileread more

Dr. Keogh and his office are some of the most attentive and empathetic people I have ever…read moreencountered in a Dr. office. They LISTEN to the patient, they do not discount what symptoms are presented. They offer SOLUTIONS instead of trying to throw medicine at it or pretend the symptoms don't exist. I am so happy to have found Dr. Keogh - he was able to solve a chronic pain issue I've dealt with for many years after doctors had told me "that can't be happening to you". A simple discussion where he and his office actually heard me made all the difference. I HIGHLY recommend Dr. Keogh.

My aunt was in here for a period of time. One thing she wanted to do was get one of those assisted…read morestanding chairs. BellaRose stated that the chair had to be factory new, and shipped directly to the facility. That means that you can't go to Rooms to Go, or Ashley furniture, and throw it in the back of the truck and take it straight there. You have to go buy it, pay extra for shipping, and wait a few days for them to schedule delivery. They do have WiFi for families to use while visiting. The issue was that I had to give them my personal device so so they could enter the password. Now we all know some of us have sensitive work information on our devices, and can't let anybody holing our unlocked devices. And sometimes we don't trust how) clean a person's hands might be. (I know I see adults digging for gold nuggets in their nose) But for the overall care to patients, they do have decent care, and a nice facility. 2024-13 #542

Early May transferred from wake med Cary to rehab. scared to death as I arrived. Staff so…read morewelcoming, was there two weeks regaining strength recovering from many health problems. So clean, large private rooms , delightful atmosphere, but best part? Staff...they could not have been any better! always there to help you, their concern and exceptional care got me on my way to return home feeling secure and strong. the meals were exceptionally good, as I needed to put on weight, I looked forward to the variety of tasty food. Not the institutional hospital food bland! I am an extremely active aquatic instructor and retired healthcare worker. always tried to give my best to patients...God blessed me sending me to Bella Rosa...thank you all again for healing me physically and mentally. I called it The Ritz Carlton of rehabs ...beautiful and bright ! Best care anywhere.

Dr. Bob got me walking again WITHOUT PAIN when no one else could!!! I was diagnosed with "arthritic…read moreknees" and need for replacement at 57. I found myself on the sidelines knowing if I danced, golfed, played pickleball or just did a mile walk with my dog I would be limping days later or at least suffering with pain and discomfort. I had tried injections and other therapies with no real success. Then I found Dr. Bob Milham. I did 20 treatments on both knees over several months and it worked!!! Not only did I walk 10,000 steps a day for several weeks touring Greece, when I returned home I was able to return to all my activities with mild to no flare ups!!! He used several modalities and has figured out over the course of many years the best combination of therapies to yield the best results. It is four years later and I'm still living an active life at 61 PAIN FREE! I am thankful all the time for the healing I received from his practice. He's a good and trustworthy Doctor, a rare find!!

Before I started care with Dr. Milham my left Knee was in constant pain and making walking harder…read moreto do. Since starting my treatment, I do not have the constant pain as before. Dr. Milham has explained to me about healing the area of pain instead of quick fixes. I would definitely recommend this. Great staff. I am back to regular walks hitting a four mile mark. This has improved my life activity. Dr Milam , Sarah and Brodie are a great team!

Duke Specialty Rehab Services Midtown features some of the worst customer service and most…read morebelligerent staff, from front desk, to therapists, and management I've ever seen or experienced. Every visit to this office has been a battle and uphill climb. Front desk staff badger and harass clients and are offensively aggressive and unfriendly about social distancing enforcement. If you are even one minute late you are usually turned away and laughed at and made fun of behind your back by the front desk staff (I watched firsthand and listened to their commentary as someone was turned away after pleading their case with an impassive complement of front desk staff). Therapists make faces, roll their eyes, and sigh when dealing with patients that may have medical issues or need more time. I have seen therapists be downright rude, berating and yelling at clients and family members, taking their personal issues and grievances out on those in their care. The general climate and reception one receives at this office is one of apathy and disdain. When further input or follow up is requested from management about issues with therapists or front desk staff, there is no phone call or response. No action is taken to find out what the issues are and/or make things better. Yes, we are in the midst of a pandemic but there is no need to be rude, unhappy, and unpleasant because of it across all levels of staff. If front desk, therapy, and management dislike their areas of practice to this extent, perhaps they would best be served by considering a radical career change. It's unnecessary to make an already trying time that much worse. For the office's management and beyond that for Duke to not even acknowledge, communicate about, or address problems at this location seems unconscionable. If I had a choice, not only would I not receive care at any other Duke-affiliated provider but I would research and carefully consider other locations and their reviews for physical, occupational, and speech therapy. Having to go though difficulty because of a health event and needing therapy is bad enough without having to contend with unfriendly staff with what seems like embedded ill will. The quality of care suffers when caregivers harbor and promote a negative environment. It makes it that much more difficult to trust providers and feel safe. It makes a time when you are vulnerable worse and is a counterproductive stumbling block to healing and recovery. I can't recommend more strongly that you seek your care and a better patient experience elsewhere. Unfortunately--in spite of the Duke name and unless you are a "good" patient with minimal therapy needs that arrives half an hour to an hour before your appointment and follows social distancing guidelines perfectly in spite of any cognitive or other deficits you are experiencing due to your injury/health event--you will not find it here.

I've done therapy in several locations and I've honestly never been this happy before. Rob Wiese is…read morelife changing. He believes in your potential, cares about you as an individual, challenges you, and will definitely strengthen your weaknesses. I HIGHLY recommend, as does my mom. (Seriously, don't go anywhere else. This place is worth your money).

I've had an amazing recovery with my total shoulder replacement surgery, and my hand therapy is…read moregoing real well there too Michael and Thomas is help me regain up to at least 60% of my movement in my arm and hand and I am giving me a real opportunity to improve. I'm finished with my shoulder therapy and will continue by Michael's technique at home to continue in my recovery, and have a couple more surgeries to improve movement and will lessen pain. I've been in therapy with my hand before, but this super exceeds anything I expected, and I recommend them highly

I took my mother who was in need of physical therapy to this location, and she saw Stacey Head. At…read moredoctor's orders, my mom needs physical therapy in 2-week increments. At her first appointment, there was inclement weather, and we completely understand Stacey's concern for her children's whereabouts. However, I felt it unfair that my mother lost time at her paid appointment due to this. Stacey told her she had another client directly after her, and she refused to go over exercises with her. In addition, the location was unable to schedule her next appointment until March 2020, which was more than 7 weeks out? How is it that you accept a new patient, and you fail to accommodate? The office called several times with cancelations for the same week she had therapy? She did not need therapy the same week, she needed an appointment 2 weeks thereafter. They told us they are short-staffed and Stacey was the only therapist on hand. How is this our problem? I will say the other Duke locations are great, and they are very accommodating, but I would not go back to this particular location again, even if it closely located.

As a clinician, I have made many referrals to this clinic, and I think they offer a useful service…read moreto the public.

Aubree knows what she is doing. She holds group members accountable and facilitates group sessions…read morein a professional manner. All group members are supportive of one another giving feedback honestly yet respectfully. The diversity of the group adds to its strength. Having members of different ages and backgrounds allows for a wealth of insights as well as discovering commonalities. The one major thing I have learned about myself is, feeling overwhelmed and or anxious lead me to drink alcohol. Going forward, I will either group myself or use the HALT method to get me through. Aside from this I have learned creating balance in my life will help me remain sober. Finally, I am proud to say I may have contributed a couple of idea as I have heard them repeated by fellow group members.

I will rate the emergency room, near Bass Pro Shops in Garner as "STELLAR" being highly motivated,…read moreorganized and capable. I will rate the hospital on New Bern Avenue as sufficiently disorganized as to justify concern for anyone considering using it, or especially in the case of taking someone you care for, there. While there from March 25-27, 2026, for an infection in my right foot, I was scolded by a female Muslim doctor in front of 4-5 female medical students of some kind, a male "almost doctor" (still in the pipeline) and a very patient and professional, male EMT fella. The doctors in this hospital should be required to wear "bodycams" and if this Muslim female doctor had, she would have been fired that day. I am an honorably retired (20+ years) former US Army Paratrooper, Special Forces (SFQC 3-83) and Delta Force (OTC-18) combat veteran Operator / Sniper, with a service-connected disability rating of 100 percent (P+T) for a kidney transplant. During my Army career and in every other instance requiring medical services, I have never encountered the general lack of organization and focus on priorities that are at best of little importance to the health and welfare of any American patient, as I did at / in Wake Med. You should truly be ashamed of yourselves. Simply awful. And I'm using restraint, 1SG(R) John H. Osborn II 609 North Ellis Avenue Dunn, NC 28334 910-308-3030

Very attentive with therapy both OT and TP 5 days a week. Quality care both therapy and nursing.read more

Absolutely life changing. I have been in physio most of my life and never had such a skilled team…read more Jean is absolutely brillant and Molly is fabulous. I cannot recommend enough. I think everyone could benefit from this and especially people with EDS or connective tissue laxity After decades of self help, meditation and every modality you can think of I learned that my posture was what was holding my nervous system stuck in old patterns. ​​​

I really like APT both for their physical therapists and their pilates classes! This is a great…read moreplace to come if you've had little success with other therapy, as they take an overall look at postural restoration. I recently tried Beth's pilates class a few weeks ago, and felt safe, yet challenging. As for PT, Molly is an awesome physical therapist, and knows a lot about spine health. I've heard numerous success stories and highly recommend them!