It's rare I leave a review, especially when the actual service wasn't for me. I ran into a couple…read morewho needed help breaking into their car for their keys by the river. Shannon was not only the only professional willing to help, this man stopped all of his evening plans, on the 4th of July weekend, to drive a county away. I can't speak for the quality of work, but if it's anything like his motive to help people, I'd say it's more than 5 star worthy.

I needed several locks rekeyed for a commercial building. He showed up when he was supposed to and…read morecompleted the job without needing any oversight. He was also able to answer the questions I had and had knowledge about what he was doing. This may sound like the basics but around Beckley it's difficult to find professionals who are true professionals.

I was looking for someone to program a new keyfob and they weren't able to do that kind of vehicle…read more I heard similar advice from multiple locksmiths.

They were willing to help us out in a remote area over an hour from their office. Very professional…read moreand we couldn't have asked for more. Grateful they were willing to help us after other local companies didn't answer or were unwilling to respond. Thank you

I managed to lock my keys in my car with it running this morning and without the fast and efficient…read moreservice of the Lock Doc, I would have been SOL. Good pricing and service! Thank you.

Responsive service, mobile locksmith that.went above and beyond our locks for commercial space. Mr…read moreBrian is very knowledgeable and even fixed some door frame issues. Great value for service provided

From the owner: Serving Beckley and surrounding areas. Emergency service available 24/7 Call Now!read more

I needed a late night rescue the night before Easter. Out of town visiting family and the Easter…read morebunny a helper locked the keys in the car without getting all the goodies out of the car. After about 1 hour, Randy was to the rescue! He was able to quickly enter the vehicle and did a great job. No damage to the car at all. Great people! Honest, fair and trustworthy!! If you need help- don't hesitate to call Randy. He will get the job done.

Very friendly and helpful people. Got my lock open in 2 seconds flat, for a very reasonable price…read more Highly recommended!

Great Quality and Customer Service! Responded very quickly and very polite. Would recommendread more

Mr Clinton was recommended by a friend of mines and he came through right away !! His business will…read morealways get my business and recommendations for his service. Thank u ! Price was very reasonable !

Brian's Lock & Key in Blacksburg was purchased by another company (I believe Security Lock and Key…read morein Roanoke). They dispatched someone out from Roanoke area. I had them come out to open a broken privacy lock. They quoted $90-$100 on the phone. I thought that was quite high, but whatever. The locksmith was very professional and courteous. He offered to replace the door handle. I asked how much it would cost. He said $30. Then he said you're paying for an hour of labor either way. I said if that's the case, and it won't cost anything extra, yeah he can install it. It took him about 15 minutes. However, the bill came to $200! After explaining what dispatch told me, he reduced it to $160. The day before I had a laundry washing machine removed and a new one installed for less than that. I could have bought a whole new door and handle for that! So, in short, professional and efficient service. However, ridiculous pricing and inaccurate quotes on the phone. I won't be using them again, the value just isn't there for small residential jobs.

This was my second time working with Brian's Lock and Key and I received great service both times…read more This situation was made especially challenging by the fact that I was working with them while abroad and dealing with another house emergency at the same time. Eric was able to dispatch a team same day and Derwin provided extremely prompt and professional service, and took care to explain to me what he was doing when he was doing it (despite a 9 hr time difference). I will continue to use Brian's Lock and Key for all of my locksmith needs. Thank you guys!

After snapping my only key in half while on my way to Tennessee, I figured I'd be stuck in…read moreHillsville for at least two days waiting for a spare from home. Luckily, I found Keith and he went WAY out of his way to find a key blank for my UK motorcycle and then met me at our hotel. He cut two keys for me, got me back on the road, and saved our mini-vacation! Thanks Keith!

This was my first time working with Keith after he was recommended by an associate of mine. He's…read moreprofessional, personable and gets the job done. I had an older washer that I lost the keys to and after I ordered the new locks he came in the very next day after they arrived to install them! Keith makes time to help his clients. We're lucky to have him in this area. Thanks Keith!

We called A1 Affordable today and the guy was so friendly, helpful, and knowledgable. And…read moresuccessful in fixing the problem! I even gave him a tip and I don't really tip in these situations. If I were staying in the area I'd definitely consider him a go-to for any lock and key related problems

He was the only one that would answer the phone. He was nice and friendly and explained to me with…read moreall the drive-offs and cancellations he would not come out without a guaranteed payment. I went to a terminal sent a payment and got a receipt then he come out there and fixed it. He told me all those cancellations, Drive offs and people not answering their phone costs a lot of money and I can understand that. I would definitely use him again!!